Overview
Quandoo is a handy platform that helps you discover and book restaurants. Whether you're looking for a cozy spot for dinner, a fun place for brunch, or even a special venue for a celebration, Quandoo has you covered. You can easily search for restaurants based on location, cuisine, or the vibe you want. Plus, once you find a place you like, you can make reservations right on the website or app. They also feature special deals and reviews, so you can pick the perfect spot knowing what others think!
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The description is based on a straightforward approach to explaining Quandoo's services in simple terms that are easy to understand for anyone looking to enjoy a meal out.
How to Get a Quandoo Refund: Step by Step
If you purchased through Quandoo.com:
- Visit the Quandoo website and log into your account.
- Navigate to the User Profile by clicking on your profile icon in the top right corner.
- Select Order History from the dropdown menu.
- Locate the transaction you want a refund for and click on it.
- Scroll down to find the Contact Support option.
- Click on Submit a Request to open the support form.
- In the support form, select Refund Request as the reason for your inquiry.
- In the message box, mention that the service was not utilized or that the membership was renewed without notice.
- Attach any supporting documents, such as receipts, if applicable.
- Submit the form and wait for a confirmation email regarding your request.
If you purchased through Apple:
- Open the Settings app on your iPhone or iPad.
- Tap on your Apple ID at the top of the screen.
- Select Subscriptions from the account menu.
- Find the Quandoo subscription and tap on it.
- Tap on Cancel Subscription to stop future payments.
- Open the App Store and scroll down to tap on your profile picture.
- Select Purchased and then find Quandoo in the list.
- Tap on it and scroll down to Report a Problem.
- Choose the option that indicates unwanted subscription renewal or service not utilized.
- Follow the prompts to submit your refund request.
If you purchased through Google Play:
- Open the Google Play Store app on your device.
- Tap on the Menu icon (three horizontal lines) in the top left corner.
- Select Subscriptions from the menu.
- Find and tap on the Quandoo subscription.
- Tap Cancel Subscription to stop future payments.
- Open your web browser and go to Google Play Help.
- Look for the Request a refund section and follow the link.
- Choose the transaction and select a suitable reason, such as service was not used.
- Follow the on-screen instructions to complete your refund request.
If you purchased through a Gift Card:
- Open the Quandoo website and log into your account.
- Navigate to the User Profile by clicking on your profile icon.
- Select Manage Gift Cards from the dropdown menu.
- Find the gift card in question and click on it.
- Look for the Contact Support option.
- Click on Submit a Request to access the support form.
- Indicate in your message that the gift card was not redeemable or not intended for use.
- Attach any relevant documentation if necessary.
- Submit the form and await a response via email.
Phone
The phone is not available.
Tips and Tricks for Getting a Quandoo Refund
- Document everything: Keep records of your reservation, communication, and any confirmation emails.
- Contact customer service promptly: Reach out as soon as you know you need a refund to avoid delays.
- Use polite but assertive language: Be friendly but firm in your communication.
- Escalate if necessary: If the initial customer service agent is unhelpful, ask to speak to a supervisor.
- Follow up regularly: Don’t hesitate to send reminders if you don’t receive a timely response.
- Utilize social media: Post your issue on platforms like Twitter or Facebook for quicker responses.
- Ask for a refund in writing: A written request can create a formal record and might expedite the process.
- Be clear about your circumstances: Explain your reasons for the refund succinctly and honestly.
- Time your request strategically: Ask for a refund as soon as possible after any issue arises.
- Mention any prior positive experiences: Referencing previous good interactions can sometimes lead to better service.
Why Do People Request Refunds from Quandoo
- Reservation Cancellation: The restaurant or event was canceled.
- Incorrect Booking Details: The reservation details were incorrect.
- Service Issues: Poor service during the experience.
- Food Quality: The food did not meet expectations or was spoiled.
- Long Wait Times: Unreasonable delays in service.
- Overcharging: Incorrect charges applied to the bill.
- Change of Plans: Personal reasons preventing attendance.
- Distance or Accessibility: The location was not accessible or was too far.
- Website Errors: Technical issues during booking that led to problems.
- Misleading Information: The offer or promotion was misrepresented.
Quandoo Refund Script
Script
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Hello,
I hope this message finds you well. I am writing to address a billing issue I experienced with my recent transaction through Quandoo. I noticed an accidental charge that I believe was made in error. As I was not aware of any additional fees at the time of booking, I would kindly request a refund for this amount.
Thank you for your attention to this matter. I appreciate your prompt assistance and look forward to resolving this issue swiftly.
Best regards,
Quandoo Refund Policy
Quandoo's refund policy generally states that reservations are non-refundable. However, if a booked restaurant cancels a reservation or there are other specific circumstances, customers may qualify for a refund or credit. It is advisable to check the specific terms and conditions on their website for any updates or particular cases.
The Easiest Way to Get a Quandoo Refund
If you’re frustrated trying to get a refund from Quandoo—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback’s team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may vary depending on specific circumstances.
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