Overview
REEM Medical is a healthcare company that focuses on making medical services more accessible and convenient for everyone. They offer a range of services like telehealth consultations, where you can talk to a doctor from the comfort of your home, and primary care services for regular check-ups and health issues. REEM Medical also provides urgent care for those situations when you need quick medical attention. Their goal is to provide quality care while making the process easy and stress-free for patients.
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The description is based on the information available from REEM Medical's website, reemedical.com, focusing on the consumer-friendly aspects of the services they provide.
How to Get a REEM Medical Refund: Step by Step
If you purchased through REEM Medical's website:
- Visit reemedical.com.
- Scroll to the bottom of the homepage and click on ‘Contact Us’.
- Fill out the contact form with the following information:
- Your name
- Your email address
- Your order number (if applicable)
- Reason for the refund: Mention that the subscription renewed without notice or that your account was unused.
- Request specific amount you are seeking to be refunded.
- In the message box, clearly state your request and include details about any previous communications regarding this issue.
- Submit the form.
- Monitor your email for a response. If you don’t hear back within 48 hours, follow up with another message.
If you purchased through Google Play:
- Open the Google Play Store app on your device.
- Tap on your profile icon in the upper right corner.
- Select ‘Payments & subscriptions’ and then ‘Subscriptions’.
- Tap on “REEM Medical” from the list.
- Select ‘Manage’ and then tap ‘Cancel Subscription’ to stop future payments.
- Navigate back to the previous screen, and select ‘Request a refund’.
- In the refund request form, mention that the subscription renewed without notice or that your account was unused.
- Submit the refund request and check your email for any confirmation.
If you purchased through Apple:
- Open the Settings app on your iOS device.
- Tap your name at the top to access your Apple ID settings.
- Select ‘Subscriptions’.
- Find and tap on ‘REEM Medical’.
- Tap ‘Cancel Subscription’ to stop any future billing.
- To request a refund, open the Report a Problem website.
- Log in with your Apple ID and find the REEM Medical subscription.
- Click on ‘Report’ and choose “I’d like to request a refund”.
- In the description, state that the subscription renewed without notice or your account was unused.
- Submit your request for review.
If you purchased through PayPal:
- Log in to your PayPal account.
- Click on ‘Activity’ at the top menu.
- Find the transaction for REEM Medical and click on it.
- On the transaction details page, click ‘Report a problem’.
- Select the option for a refund request.
- In the message section, mention that the subscription renewed without notice or that the account was unused.
- Follow the on-screen instructions to complete your refund request.
If you purchased through another source:
- Contact the billing service or merchant directly where the charge occurred.
- Provide details of the transaction and state that you are seeking a refund.
- Emphasize that the subscription renewed without notice or that your account was unused.
- Follow any specific procedures they require for processing refunds.
Phone
The phone is not available.
Tips and Tricks for Getting a REEM Medical Refund
- Be persistent: Don’t give up after the first attempt; follow up multiple times.
- Gather evidence: Collect all relevant purchase information, including receipts, emails, and chat logs.
- Use specific language: Clearly state your reason for the refund and reference any applicable policies.
- Keep it polite: Always maintain a respectful tone; it often leads to better responses.
- Contact the right department: Identify the customer service or refunds department directly instead of general support.
- Utilize social media: Post on their official social media profiles if you encounter difficulties; public visibility can prompt quicker action.
- Escalate when needed: Request to speak with a manager if your request is being ignored or you’re not getting the desired outcome.
- Time your requests: Call during off-peak hours for better chances of getting a representative who can help.
- Document everything: Keep records of every interaction, as this can strengthen your case if escalation is necessary.
- Express urgency: Politely indicate a need for a timely resolution, which can encourage quicker processing of your request.
- Leverage payment disputes: If needed, mention you’ll consider a chargeback or dispute through your credit card if the issue isn’t resolved.
Why Do People Request Refunds from REEM Medical
- Product not delivered on the expected date
- Item received is defective or damaged
- Incorrect item sent
- Unsatisfactory customer service experience
- Product does not match description
- Allergic reaction to a product
- Change of mind after purchase
- Shipping delays beyond reasonable time
- Wrong size or fit for clothing or equipment
- Failed to meet expectations based on advertisements
REEM Medical Refund Script
Script
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Dear REEM Medical Team,
I hope this message finds you well. I am writing to address a billing issue that has come to my attention. I noticed an accidental charge on my account that I do not recognize.
I would greatly appreciate it if you could review this matter and initiate a refund for the erroneous charge. Thank you for your prompt attention to this issue.
Best regards,
REEM Medical Refund Policy
REEM Medical offers a 30-day refund policy, allowing customers to return products within 30 days from the date of delivery for a full refund. To be eligible for a refund, items must be unused and in their original packaging.
The Easiest Way to Get a REEM Medical Refund
If you’re frustrated trying to get a refund from REEM Medical—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.