Overview
Rental Then Own is a company that makes it easy for you to get the stuff you need without having to pay full price upfront. Whether you're looking for furniture, appliances, or electronics, you can rent them for a while and have the option to buy them later. This way, you can enjoy using the items before deciding if you want to keep them. It’s perfect for people who want flexibility, or if you’re just not sure about making a big purchase. Plus, their process is simple, so you can get started quickly and easily!
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The description is based on an understanding of the services Rental Then Own offers, focusing on an approachable and friendly tone that is easy for consumers to understand.
How to Get a Rental Then Own Refund: Step by Step
If you purchased through rentalthenown.com directly:
- Visit rentalthenown.com.
- Scroll to the bottom of the homepage and click on the "Contact Us" link.
- Fill out the contact form with your details, including:
- Your name
- Your email associated with the account
- Your billing statement details
- A brief but clear message stating the refund request, such as "I would like a refund for my recent membership charge, as I was unaware of the auto-renewal".
- Submit the form and check your email for a confirmation.
- If you don't receive a response within 48 hours, follow up via email to support@rentalthenown.com.
- In your follow-up, remind them of your previous message and include details such as the account was unused or the charge was unexpected.
If you purchased through a mobile app (IOS):
- Open the Settings app on your iPhone.
- Tap on your Apple ID at the top of the screen.
- Select Subscriptions.
- Locate the subscription for Rental Then Own.
- Tap on it and select Cancel Subscription if necessary.
- Then, visit https://reportaproblem.apple.com/ to file a refund request.
- Sign in with your Apple ID, find the charge under your purchases.
- Select Report a Problem next to the charge and choose a reason like "I didn’t authorize this charge", or "The subscription was not used".
If you purchased through Google Play:
- Open the Google Play Store app on your device.
- Tap on the profile icon in the top right corner.
- Select Payments & Subscriptions.
- Tap on Subscriptions and find the Rental Then Own subscription.
- Cancel your subscription if you haven't already done so.
- Then, go to https://play.google.com/store/account in a web browser.
- Find the order under Order History.
- Select the order and click on Request a Refund.
- Choose a reason such as "Unauthorized charge" or "Didn’t use the service".
Tips and Tricks for Getting a Rental Then Own Refund
- Document Everything: Keep records of all communications, including emails and phone calls, with dates and names.
- Be Polite but Firm: Use a friendly yet assertive tone when communicating; being rude can hinder the process.
- Use Specific Language: Clearly state your reason for wanting a refund and refer to any terms or conditions that support your case.
- Follow Up Regularly: Don’t hesitate to follow up if you don’t receive a response within a week.
- Request Escalation: If your initial contact does not resolve the issue, ask to speak with a supervisor or higher-level representative.
- Pick the Right Time: Contact customer service during off-peak hours, usually midweek mornings, for a better chance of getting through.
- Check Online Forums: Look for specific success stories and copy similar language or tactics they used.
- Highlight Loyalty: If you’ve been a long-time customer, mention it to leverage your status in negotiations.
- Use Social Media: If other channels fail, consider tweeting or posting on their Facebook page to escalate the issue publicly.
- Be Persistent: Don’t give up; sometimes it takes multiple attempts to get a resolution.
- Consider Using a Chargeback: If payment was made via credit card, check if you can initiate a chargeback for the transaction.
- Be Aware of Timing: Request a refund promptly; many users found success when acting quickly after the issue arises.
Why Do People Request Refunds from Rental Then Own
- Product not as described - Customers feel the item does not match the description or photos provided.
- Defective or damaged item - The item arrives broken or with significant wear and tear.
- Late delivery - Items arrive later than the promised delivery date.
- Payment issues - Problems with processing payments or charged incorrect amounts.
- Change of mind - Customers decide they no longer want the item after placing the order.
- Unexpected fees - Additional charges that were not disclosed at the time of purchase.
- Poor customer service - Negative experiences with the support team during the rental process.
- Cancellation of order - Customers may wish to cancel their purchase due to unforeseen circumstances.
- Quality does not meet expectations - The overall quality of the item doesn't match what they expected.
- Miscommunication - Confusion over rental terms or policies that were not clearly communicated.
Rental Then Own Refund Script
Script
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Dear Rental Then Own Team,
I hope this message finds you well. I am writing to address a billing issue I encountered recently. I noticed an accidental charge on my account that I believe requires correction. I was not prepared for this expense and feel it warrants a refund.
I would appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter.
Best regards,
[Your Name]
Rental Then Own Refund Policy
I couldn't locate the specific refund policy for Rental Then Own at rentalthenown.com. For accurate and detailed information, I recommend visiting their official website directly or contacting their customer service team.
The Easiest Way to Get a Rental Then Own Refund
If you’re frustrated trying to get a refund from Rental Then Own—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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