Overview
Rollic Games is a fun gaming company that creates cool mobile games for everyone to enjoy! They focus on making games that are super easy to play and really addictive, so you can have a great time whether you're at home, on the go, or just taking a break. Their game collection includes everything from casual puzzle games to exciting action adventures, perfect for players of all ages. Plus, they regularly update their games, adding new features and challenges to keep things fresh and exciting! Whatever type of game you're into, Rollic Games has something for you to try out and enjoy!
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The description is based on the services offered by Rollic Games, which focuses on mobile gaming for a wide audience, using simple language to make it relatable to consumers.
How to Get a Rollic Games Refund: Step by Step
If you purchased through Apple:
- Open the Settings app on your device.
- Tap your Apple ID at the top of the screen.
- Select Subscriptions.
- Find and tap on your Rollic Games subscription.
- Tap Cancel Subscription to stop future payments, if necessary.
- Go back and tap on Report a Problem in the App Store.
- Select the purchase related to Rollic Games.
- Choose Request a Refund.
- In the description, mention that the subscription renewed without notice or that the account was unused.
- Submit your request and wait for a confirmation email.
If you purchased through Google Play:
- Open the Google Play Store app on your device.
- Tap the Menu icon (three horizontal lines).
- Select Subscriptions.
- Find and tap on your Rollic Games subscription.
- Tap Cancel Subscription.
- Visit the Google Play Refund Request page.
- Sign in to your Google account.
- Locate your Rollic Games purchase and click on it.
- Select Request a Refund.
- In your message, emphasize that the subscription renewed unexpectedly or that you were not using the account.
- Submit your request and check your email for further instructions.
If you purchased through Roku:
- Go to the Roku website and log into your account.
- Select My Account.
- Click on Manage your subscriptions.
- Find your Rollic Games subscription.
- Click Cancel Subscription.
- Next, navigate to the Contact Roku Support page.
- Choose Billing Issues from their options.
- Provide details of your purchase and select Request a Refund.
- In your message, state the subscription renewed unexpectedly or that your account was not used.
- Submit the form and await a confirmation email.
Phone
The phone is not available.
Tips and Tricks for Getting a Rollic Games Refund
- Contact customer support via email for a written record of your request.
- Use a polite but firm tone when explaining your issue.
- Clearly state your refund reason and why it is justified.
- Include all relevant order details such as transaction ID and purchase date.
- Reach out via social media for faster responses, as public visibility may expedite the process.
- Be persistent; if you don’t receive a response in a few days, follow up.
- Utilize live chat if available, as it can lead to quicker resolutions.
- Engage with users on online forums or Reddit for specific wording examples that worked for them.
- Try to escalate your issue by asking to speak with a manager if initial contact is unhelpful.
- Time your request around key dates like product launches, when support staff may be more accommodating due to increased pressure.
Why Do People Request Refunds from Rollic Games
- Technical issues preventing game access
- In-app purchases not delivered as promised
- Game crashes during play
- Content removal or changes after purchase
- Subscription cancellation not processed
- Account hacking leading to unauthorized charges
- Unsatisfactory gameplay experience
- Misleading descriptions on the game page
- Billing errors or duplicate charges
- Change of mind after purchase
Rollic Games Refund Script
Script
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Hello Rollic Games Team,
I hope this message finds you well. I recently noticed an accidental charge on my account that I did not authorize. I believe this may be a billing issue and would like to request a refund for the transaction.
I appreciate your attention to this matter and look forward to resolving it soon. Thank you for your understanding.
Best regards,
Rollic Games Refund Policy
Rollic Games generally does not offer refunds for purchases made through the app stores but encourages users to contact their support team for issues. For any specific inquiries or concerns, players can refer to the Help or Support sections within the games or on the Rollic Games website.
The Easiest Way to Get a Rollic Games Refund
If you’re frustrated trying to get a refund from Rollic Games—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.