Overview
Roscioli NYC is a delightful Italian food market and restaurant that brings the flavors of Italy right to New York City. They offer a wide range of delicious products, from fresh pasta and cheeses to gourmet meats and Italian wines. Not only can you shop for high-quality ingredients to take home, but you can also enjoy a tasty meal at their restaurant. Whether you're looking for a quick bite or planning a special dinner, Roscioli NYC has something to satisfy your cravings for authentic Italian cuisine.
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The description is based on an understanding of Roscioli NYC's main offerings, intended for a general consumer audience.
How to Get a Roscioli NYC Refund: Step by Step
If you purchased through rosciolinyc.com directly:
- Visit rosciolinyc.com.
- Scroll down to the footer of the homepage and click on the Contact Us link.
- Fill out the contact form with the following details:
- Your name and email address.
- A clear subject line: Request for Refund.
- In the message body, mention that the membership or subscription renewed without notice or that you are requesting a refund for an unused service.
- Submit the form and wait for a response. Typically, you should receive an acknowledgment within 48 hours.
If you purchased through PayPal:
- Log in to your PayPal account.
- Go to the Activity tab to find your transaction with Roscioli NYC.
- Click on the transaction to open the details.
- Select Report a Problem located on the right side of the page.
- Choose Request a Refund and provide a reason, such as the service was not used.
- Follow the prompts to complete your request.
If you purchased through a Gift Card:
- Locate your gift card information and any purchase receipt.
- Visit rosciolinyc.com.
- Scroll to the footer and click on the Contact Us link.
- Use the contact form to provide:
- Your name, email, and gift card number.
- A subject like Refund Request for Gift Card.
- A brief explanation mentioning you did not use the gift card or the service it was intended for.
- Submit form and await their feedback, typically within 48 hours.
Phone
The phone is not available.
Tips and Tricks for Getting a Roscioli NYC Refund
- Document Everything: Keep records of all communications, receipts, and any relevant details about your purchase.
- Be Polite Yet Firm: Use respectful language, but communicate a clear expectation for a refund.
- Use Specific Details: Reference specific purchase details, like item names or order numbers, to make your case stronger.
- Escalate Gradually: Start with customer service, then move to a manager if your issue isn’t resolved quickly.
- Utilize Social Media: Publicly post your issue on platforms like Twitter or Instagram; companies often respond faster to public complaints.
- Contact Via Multiple Channels: Try reaching out by email, phone, and social media to increase your chances of a response.
- Timing Matters: Contact them during non-peak hours for better response rates.
- Provide a Clear Reason: Explain why you deserve a refund clearly and succinctly.
- Be Persistent: If you get a 'no', don’t give up; sometimes it takes multiple attempts to get a resolution.
- Ask for Alternatives: If a full refund isn’t possible, inquire about store credit or exchanges.
- Keep Emotions in Check: Stay calm and avoid letting frustration dictate your communication.
- Leverage Customer Loyalty: If you’ve been a long-time customer, mention it as a factor in your favor.
- Highlight Other Experiences: If others have successfully received refunds, citing these can strengthen your case.
Why Do People Request Refunds from Roscioli NYC
- Order mistakes - Incorrect items delivered
- Quality issues - Products not meeting expectations
- Late delivery - Items arriving after the promised date
- Damaged goods - Products arriving broken or spoiled
- Inaccurate descriptions - Items not matching online descriptions
- Allergic reactions - Food causing unexpected allergic issues
- Food safety concerns - Concerns about the freshness or safety of items
- Change of mind - Customer deciding they no longer want the product
Roscioli NYC Refund Script
Script
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Dear Roscioli NYC Team,
I hope this message finds you well. I am writing to address a billing issue I encountered with my recent order. I noticed an accidental charge that does not align with my purchase details.
I kindly request a refund for this charge at your earliest convenience. Thank you for your attention to this matter, and I look forward to your prompt response.
Best regards,
[Your Name]
Roscioli NYC Refund Policy
Roscioli NYC does not accept returns or exchanges for perishable goods due to food safety regulations. However, customers are encouraged to contact customer service directly for any issues with their order.
The Easiest Way to Get a Roscioli NYC Refund
If you’re frustrated trying to get a refund from Roscioli NYC—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
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