Overview
Seeking.com is a dating platform that connects people looking for mutually beneficial relationships. It's designed for those who are interested in financial support and high-quality companionship. Users create profiles to share their interests and what they're looking for, whether it's spending time with someone for fun and adventure or finding a partner who can help them with their goals. The site offers a safe and respectful space where members can interact and discover meaningful connections based on honesty and openness.
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The description is based on the services and purpose of Seeking.com, summarized simply for easy understanding.
How to Get a Seeking.com Refund: Step by Step
If you purchased through Seeking.com directly:
- Visit seeking.com and log into your account.
- Navigate to the Account Settings by clicking on your profile icon.
- Select Subscription Details from the drop-down menu.
- Look for the Billing History section.
- Identify the transaction for which you want a refund.
- Click on the Request Refund option next to the transaction.
- Provide a brief rationale in the message box:
- Mention that the subscription renewed without notice.
- Emphasize that the account was unused.
- Submit the request and check your email for confirmation.
If you purchased through Apple:
- Open the Settings app on your iPhone/iPad.
- Tap your Apple ID at the top of the screen.
- Choose Subscriptions to see your active subscriptions.
- Select the Seeking.com subscription from the list.
- Tap on Report a Problem at the bottom.
- Select the reason for your refund request:
- Choose Did not authorize if you didn’t expect the charge.
- Select Item didn't work as expected if the service was unsatisfactory.
- Include a brief explanation in the additional comments along the lines of:
- Mention that the subscription renewed without notice.
- State that you have not used the service recently.
- Submit your request and monitor your email for response.
If you purchased through Google Play:
- Open the Google Play Store app on your device.
- Tap on your profile icon in the top right corner.
- Select Payments & subscriptions from the menu.
- Tap on Subscriptions to find your active subscriptions.
- Find and select the Seeking.com subscription.
- Scroll down and select Report a problem.
- Choose the reason for your refund:
- Opt for Charged for the subscription without consent.
- Consider selecting Service or content is not as described if relevant.
- Comment briefly with:
- Mention you did not authorize the renewal.
- Highlight that the account has seen no activity.
- Submit your report and check for follow-ups via email.
If you purchased through another payment provider:
- Locate the transaction receipt from your email or transaction history.
- Find the customer service contact for the payment provider used.
- Compose your refund request detailing:
- Your account was inactive.
- You were charged unexpectedly following renewal.
- Send your request through their preferred contact method (email or online form).
- Wait for a response, checking your email regularly for updates.
Phone
The phone is not available.
Tips and Tricks for Getting a Seeking.com Refund
- Contact customer service immediately through their chat or support email to express your request clearly.
- Be polite but firm in your communication; a respectful tone can lead to better outcomes.
- Document everything: Keep records of your transactions, messages, and any relevant dates.
- Use specific language that mentions dissatisfaction with the service rather than simply wanting a refund.
- Escalate your request by asking to speak to a manager if the first representative cannot assist you.
- Utilize their social media channels; sometimes public visibility can expedite your request.
- Timing matters: Initiate your request during peak hours when customer service agents may be more attentive.
- Follow up persistently but avoid being aggressive; check in every couple of days on your request status.
- If you encounter resistance, cite their policies that favor customer satisfaction to bolster your argument.
- Ask for compensation beyond just the refund; a credit for future use might be more appealing to them.
Why Do People Request Refunds from Seeking.com
- Account issues: Inability to access or log in to their account.
- Unsatisfactory matches: Lack of suitable connections or compatible partners.
- Unexpected charges: Unclear billing practices or unauthorized charges.
- Service quality: Poor user experience or functionality of the site.
- Change of mind: Deciding they no longer want to use the service.
- Cancellation before trial ends: Wanting a refund for cancelling a subscription before the trial ends.
- Fraudulent profiles: Encountering fake profiles or scams that compromise the experience.
- Privacy concerns: Worries about data security and privacy on the platform.
- Technical difficulties: Issues with the website or app performance affecting usability.
- Misleading advertising: Feelings that the service did not live up to its promotional claims.
Seeking.com Refund Script
Script
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Dear Seeking.com Support,
I hope this message finds you well. I am reaching out regarding an unexpected charge on my account that I did not authorize. After reviewing my billing statement, it appears that I was billed for a subscription I did not intend to renew.
I kindly request a refund for this accidental charge, as I am dissatisfied with the current billing situation. I appreciate your help in resolving this promptly.
Thank you for your attention to this matter.
Best regards,
Seeking.com Refund Policy
Seeking.com does not offer refunds for membership fees once a payment is processed. Users are encouraged to review their options carefully and utilize the free trial period before committing to a paid membership.
The Easiest Way to Get a Seeking.com Refund
If you’re frustrated trying to get a refund from Seeking.com—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.