Overview
Self Lender is a company that helps you build or improve your credit score in a really simple way. They offer a service called a credit builder account, where you make regular monthly payments to a secured loan. The money you pay goes into a savings account, and once you've paid it off, you get the money back, plus interest. This way, you're not only boosting your credit score but also saving money at the same time. It's a great option if you're looking to manage your credit better or want to get a loan in the future but need to show that you're responsible with money.
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The description is based on a straightforward overview of Self Lender's services, aimed at consumers who may not be familiar with financial jargon.
How to Get a Self Lender Refund: Step by Step
If you purchased through selflender.com:
- Go to the Self Lender website and log into your account.
- Navigate to the Help section, usually found in the footer of the website.
- Look for an option labeled Contact Us or Submit a Request.
- Fill out the form with your account information and select Refund Request as the subject.
- In the message field, mention that your subscription renewed without notice and that you want a refund for the most recent payment.
- Submit the form and keep track of your case number for reference.
- Check your email (including spam/junk folders) for any responses or further instructions.
If you purchased through Apple:
- Open the Settings app on your iPhone or iPad.
- Tap on your Apple ID at the top of the screen.
- Select Subscriptions.
- Find and select Your Subscription to Self Lender.
- Tap on Cancel Subscription.
- Open the App Store and scroll down to tap on your Apple ID again.
- Under Purchased, find and select Self Lender and request a refund by clicking on Report a Problem.
- Choose Request a Refund and mention that the subscription was not used or that it was charged without your permission.
If you purchased through Google Play:
- Open the Google Play Store on your device.
- Tap on the Menu (three horizontal lines in the top left corner).
- Select Account, then Purchase History.
- Locate the Self Lender transaction and tap on it.
- Tap Report a Problem and select Request a Refund.
- In your message, indicate that the subscription renewed unexpectedly and that you wish to cancel it and request a refund.
If you purchased through PayPal:
- Log into your PayPal account.
- Select Activity from the menu.
- Find the Self Lender transaction and click on it.
- Click on Report a Problem.
- Choose Request a Refund.
- Clearly state that your subscription renewed without your consent or that you did not use the service.
Tips and Tricks for Getting a Self Lender Refund
- Document everything: Keep records of all communications with Self Lender, including dates and names of representatives.
- Be clear and concise: When explaining your reason for the refund, stick to the facts and be as straightforward as possible.
- Use social media: Reach out publicly on platforms like Twitter or Facebook; companies often respond faster to public inquiries.
- Escalate to a manager: If you're not getting satisfactory answers, ask to speak with a supervisor or manager.
- Timing is key: Contact them early in the week when their staff is less busy, increasing your chances of a prompt response.
- Leverage online reviews: Mention any negative experiences in relevant forums or review sites as a last resort to prompt a quicker resolution.
- Be polite but firm: Maintain a respectful tone but clearly express your expectations for resolution.
- Request a callback: If you’re on hold or waiting, ask for a representative to call you back to save time.
- Follow-up systematically: If you don’t hear back, follow up regularly to stay on their radar.
- Utilize email templates: Look for successful refund request templates online to structure your appeal effectively.
Why Do People Request Refunds from Self Lender
- Account issues - Problems accessing or managing the account.
- Service dissatisfaction - Not feeling the service met expectations or needs.
- Fees - Unanticipated fees that were not clearly disclosed.
- Technical problems - Issues with the website or app functionality.
- Change in financial situation - Loss of income or unexpected expenses preventing continued use.
- Cancelation of services - Decision to cancel before the end of term.
- Miscommunication - Misinformation regarding product features or benefits.
- Identity theft concerns - Fear of account misuse or security breaches.
- Better alternatives - Finding a more suitable or affordable alternative.
- Duplicate accounts - Creating multiple accounts unintentionally.
Self Lender Refund Script
Script
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Dear Self Lender Team,
I hope this message finds you well. I am writing to address a billing issue regarding an accidental charge that appears on my account. I believe this amount was billed in error, and I would like to request a refund for it.
Thank you for your attention to this matter. I appreciate your prompt response and assistance in resolving this issue.
Best regards,
Self Lender Refund Policy
Self Lender offers a 30-day money-back guarantee on its services. If you are not satisfied within this period, you can request a refund for your payment.
The Easiest Way to Get a Self Lender Refund
If you’re frustrated trying to get a refund from Self Lender—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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