Overview
Shatranjian is your go-to online store for all things related to Persian rugs and carpets. They offer a wide range of beautiful, handcrafted rugs that can fit any style and budget. Whether you're looking for a cozy runner for your hallway or a stunning centerpiece for your living room, Shatranjian has something for everyone. They also provide expert cleaning and restoration services to keep your rugs looking their best. Plus, their friendly team is always ready to help you choose the perfect rug and answer any questions you might have!
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The description is based on the services highlighted on Shatranjian's website, which emphasizes their product offerings and customer support.
How to Get a Shatranjian Refund: Step by Step
If you purchased through shatranjian.com directly:
- Visit shatranjian.com.
- Scroll down to the bottom of the page and click on the ‘Contact Us’ link.
- Choose the ‘Membership & Subscriptions’ option in the contact form.
- Fill out the form with your account details and select 'Refund Request' as the subject.
- In the message box, state that you no longer wish to continue the membership and that you would like a refund.
- Mention that the billing occurred unexpectedly if it wasn’t authorized.
- Highlight that the service was unused, if applicable.
- Submit the form and check your email for a confirmation message.
- Follow up via email if you do not hear back within 5 business days.
If you purchased through Apple:
- Open the Settings app on your iPhone or iPad.
- Tap on your Apple ID at the top of the screen.
- Select Subscriptions.
- Find and tap on your Shatranjian subscription.
- Tap on Cancel Subscription and then proceed to request a refund within the app.
- Mention that the subscription renewed without notice.
- Emphasize a lack of usage if you didn’t use the service.
- Follow the prompts to submit your refund request.
- Monitor your email for a response from Apple regarding the status of your refund.
If you purchased through Google Play:
- Open the Google Play Store app on your Android device.
- Tap on the menu icon (three horizontal lines).
- Select Account and then Purchase History.
- Find your Shatranjian subscription and tap on it.
- Tap on Refund and indicate your reason for the refund.
- State that the subscription renewed without notice.
- Or, point out the account hasn’t been used.
- Submit your request.
- Check your email for confirmation regarding your refund request from Google Play.
If you purchased through PayPal:
- Log into your PayPal account.
- Go to the Activity section.
- Find the transaction linked to your Shatranjian membership.
- Click on the transaction and select Report a Problem.
- Choose the option to Request a Refund.
- Mention that you did not authorize the renewal or that you were unaware of it.
- Indicate that the account was not used at all during the billing period.
- Follow the prompts to finalize your refund request.
- Keep an eye on your email for updates regarding your refund status from PayPal.
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Tips and Tricks for Getting a Shatranjian Refund
- Document everything: Keep records of your purchase, communications, and any promises made by the company.
- Be persistent: Don’t accept the first denial; a follow-up often changes outcomes.
- Use a firm but polite tone: Respectful language can yield better responses than aggressive demands.
- Contact customer service via multiple channels: Try emailing, calling, and using their social media accounts.
- Escalate the issue: If initial contacts fail, request to speak to a manager or a higher authority.
- Utilize social media: Posting your issue publicly can prompt faster responses from the company.
- Timing is key: Reach out at peak business times, when staff may be more willing to resolve issues.
- Frame your request logically: Clearly outline why you deserve a refund, referencing company policies when applicable.
- Use templates: Leverage templates from forums that have successfully worked for others.
- Be ready for negotiation: Be open to alternatives, like store credit if a direct refund is denied.
- File a complaint: If all else fails, consider lodging complaints with consumer protection agencies or review sites.
Why Do People Request Refunds from Shatranjian
- Product was defective or damaged upon arrival
- Item did not match the description or images on the website
- Order was delayed beyond the expected delivery timeframe
- Received the wrong item altogether
- Size or fit was not as expected
- Changed mind after purchase
- Quality was not as anticipated based on reviews or product details
- Shipping issues caused loss or returns
- Product was a gift that the recipient didn't want
- Promotions or discounts were not applied
Shatranjian Refund Script
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Dear Shatranjian Support,
I hope this message finds you well. I recently encountered a billing issue regarding an accidental charge on my account that I did not authorize. I am disappointed with this experience and would like to request a refund for the amount charged.
Thank you for addressing this matter promptly. I appreciate your assistance and look forward to your response.
Best regards,
[Your Name]
Shatranjian Refund Policy
Shatranjian offers a 30-day return policy for unused and undamaged items. Customers can request a refund or exchange within this period, provided that the original packaging is intact. To initiate a return, customers must contact their customer service team for further instructions.
The Easiest Way to Get a Shatranjian Refund
If you’re frustrated trying to get a refund from Shatranjian—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.