Overview
Shiver Security is all about helping people protect their homes and businesses from unwanted break-ins and security threats. They offer a range of services, including smart video camera installations, alarm systems, and 24/7 monitoring to keep an eye on things when you're not around. Plus, they provide security assessments to figure out how to make your space safer. Whether you’re looking to set up a simple camera or needing a full security plan, Shiver Security is there to make sure you feel safe and secure.
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The description is based on the main offerings of Shiver Security, simplifying their services into relatable terms for a general audience.
How to Get a Shiver Security Refund: Step by Step
If you purchased through a credit/debit card:
- Log in to your online banking account.
- Navigate to the 'Transaction History' or 'Recent Transactions' section.
- Locate the charge from Shiver Security.
- Click on the charge for more details.
- Select the option to 'Dispute' or 'Report an Issue'.
- Choose a reason related to unauthorized charges—mention that the subscription renewed without notice or that the service was not used.
- Submit any required details and document the dispute number for future reference.
If you purchased through PayPal:
- Log in to your PayPal account.
- Click on 'Activity' at the top menu.
- Find the transaction related to Shiver Security.
- Click on 'Details' next to the transaction.
- Select 'Report a Problem'.
- Choose 'I want to dispute this transaction'.
- Indicate that the subscription renewed without notice or mention the account was unused.
- Follow the prompts to submit your dispute.
If you purchased through Apple (App Store/iTunes):
- Open the 'Settings' app on your iOS device.
- Tap your Apple ID at the top of the screen.
- Select 'Subscriptions'.
- Tap on Shiver Security’s subscription.
- Select 'Cancel Subscription' to prevent future charges.
- Open your App Store app.
- Scroll to the bottom and tap on your account profile.
- Select 'Purchased', then find the transaction related to Shiver Security.
- Tap on the *item* and choose 'Report a Problem'.
- Choose 'Request a Refund' and provide specific details regarding the renewal notice.
If you purchased through Google Play:
- Open the Google Play Store app.
- Tap on your profile icon in the top right corner.
- Select 'Payments & subscriptions', then 'Subscriptions'.
- Find Shiver Security’s subscription and select it.
- Tap 'Cancel subscription' to stop future charges.
- Go back to 'Payments & subscriptions' and select 'Account transactions'.
- Locate the charge from Shiver Security.
- Tap on the charge and select 'Request a refund'.
- State clearly that the subscription renewed without notice or was not used.
If you purchased through Roku:
- Go to the Roku website and log into your account.
- Select 'Manage Account'.
- Click on 'Order History'.
- Find the Shiver Security transaction.
- Click on 'Report a Problem' or a similar option next to it.
- Indicate the issue—mention an unauthorized renewal or that the account was unused.
- Follow the directions to submit your request.
Phone
The phone is not available.
Tips and Tricks for Getting a Shiver Security Refund
- Document Everything: Keep all correspondence, receipts, and transaction IDs in one place.
- Be Polite but Firm: Use a respectful tone but make your request clear to establish your position.
- Use Clear Language: Describe the issue succinctly and specify that you are requesting a refund.
- Contact Customer Service Early: Reach out as soon as you notice a problem; timing matters.
- Escalate Quickly: If initial contact doesn’t work, ask to speak to a supervisor immediately.
- Utilize Social Media: Mention them on Twitter or Facebook; companies often respond faster to public inquiries.
- Highlight Their Policies: Reference any specific company policies that support your request for a refund.
- Follow Up Regularly: Don’t let your request sit; follow up every few days to keep it top of mind.
- Use the Right Channels: Consider using email or chat if phone calls aren’t yielding results.
- Stay Calm: If you encounter resistance, remain composed; getting upset can hinder your efforts.
- Leverage Community Experiences: Mention if other users have successfully received refunds under similar circumstances.
- Set a Deadline: If you don’t hear back in a set timeframe, state that you will escalate further.
Why Do People Request Refunds from Shiver Security
- Service not delivered as promised
- Technical issues with the products or services
- Failure to meet expectations based on marketing claims
- Unauthorized charges on credit card
- Lack of customer support when needed
- Difficulty in using the product or service
- Product malfunction or defect
- Change of mind within the refund period
- False advertising regarding features
- Incompatibility with existing systems
Shiver Security Refund Script
Script
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Dear Shiver Security Team,
I hope this message finds you well. I am writing to address a billing issue I encountered with my recent transaction, which resulted in an accidental charge to my account. I believe this was an oversight, and it has caused some inconvenience on my end.
I would greatly appreciate your assistance in processing a refund for this charge at your earliest convenience. Thank you for your understanding, and I look forward to your prompt response.
Best regards,
[Your Name]
Shiver Security Refund Policy
Shiver Security offers a 30-day money-back guarantee for their services, allowing customers to request a full refund within this period if they are not satisfied. Refunds are processed within 7-14 business days upon approval of the request.
The Easiest Way to Get a Shiver Security Refund
If you’re frustrated trying to get a refund from Shiver Security—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
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