Overview
Shoot360 is a cool company that gives players a fun way to improve their basketball skills. They offer a unique training experience using high-tech basketball shooting machines that help you track your progress in real-time. You can practice shooting, dribbling, and all sorts of drills, and see instant feedback on how you're doing. It’s like having your own personal coach! Plus, they provide classes and training programs led by experienced coaches to help players of all ages become better at basketball. Whether you’re a beginner or looking to sharpen your skills, Shoot360 makes it easy and fun to train.
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The description is based on an overview of the company's services and target audience, phrased in a casual and friendly way that anyone can understand.
How to Get a Shoot360 Refund: Step by Step
If you purchased through Shoot360.com:
- Visit shoot360.com and log into your account.
- Navigate to the "Account" section usually found in the upper right corner.
- Click on "Billing Information" or "Payment History".
- Locate the recent charge related to your membership or subscription.
- Click on "Request Refund" next to the charge.
- Complete the refund request form:
- Include your account details.
- Specify the reason for the refund, emphasizing phrases such as "the subscription renewed without notice" or "I did not utilize my account".
- Provide any supporting details needed to strengthen your case.
- Submit the refund request.
- Wait for a response, typically within 3-5 business days.
If you purchased through Apple:
- Open the Settings app on your iPhone or iPad.
- Tap your Apple ID at the top.
- Select Subscriptions.
- Find and tap on your Shoot360 subscription.
- Scroll down and tap "Report a Problem".
- Choose "I’d like to request a refund".
- In the notes, mention that "the subscription renewed without my consent" or "I did not use the service".
- Submit your request for the refund.
If you purchased through Google Play:
- Open the Google Play Store app.
- Tap on the Menu (three horizontal lines).
- Select “Subscriptions”.
- Find your Shoot360 subscription and tap on it.
- Scroll to the bottom and click “Cancel Subscription” first.
- Next, go back and tap “Report a Problem” on the confirmation page.
- In the form, state that "I was charged without notice" or "I didn’t use the subscription".
- Submit your refund request, and check for an email confirmation.
If you purchased through Roku:
- Go to the Roku website and log in to your account.
- Navigate to the My Account section.
- Under Manage Account, find the “Subscriptions” area.
- Locate your Shoot360 subscription.
- Click on “Cancel Subscription”.
- Visit the Roku Support Page and find the section on billing issues.
- Follow the steps to contact customer support directly, emphasizing your case by stating “I want to dispute a charge” due to “renewal without prior notice”.
- Provide any additional details requested before submitting your request.
Tips and Tricks for Getting a Shoot360 Refund
- Document Everything: Keep copies of all emails, receipts, and correspondence related to your purchase.
- Be Polite but Firm: Use a courteous tone in your communication, but clearly state your expectation for a refund.
- Use Specific Language: Reference specific policies or guarantees from their website to back your claim.
- Time Your Request: Request refunds soon after your initial dissatisfaction; delays can weaken your case.
- Escalate Quickly: If your first contact doesn’t yield results, ask to speak to a supervisor or manager.
- Follow Up Regularly: Keep the pressure on by checking in every few days if you don't hear back.
- Leverage Social Media: Post about your experience on platforms like Twitter to get a quicker response.
- Utilize Forums: Seek advice on forums; often, others can provide tactics that worked for them.
- Consider Dispute Options: If all else fails, mention your willingness to contact credit card providers or consumer protection agencies.
- Appeal to Emotion: Share your personal experience and how the product/service failed to meet your needs.
Why Do People Request Refunds from Shoot360
- Service not delivered as promised.
- Defective equipment that did not function correctly.
- Inconsistent quality of training sessions.
- Billing errors or unauthorized charges.
- Failure to meet agreed-upon timelines.
- Unprofessional staff behavior during sessions.
- Change in personal circumstances affecting commitment.
- Location issues or facility accessibility problems.
- Lack of communication regarding service updates.
- Inability to complete the coaching program.
Shoot360 Refund Script
Script
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Dear Shoot360 Team,
I hope this message finds you well. I am writing to address a billing issue I experienced recently. I was unexpectedly charged for a service that I did not intend to purchase. I believe this may have been an accidental charge.
Given the circumstances, I kindly request a refund for this transaction. I appreciate your attention to this matter and your assistance in resolving it promptly.
Thank you for your understanding.
Best regards,
Shoot360 Refund Policy
Shoot360 offers a limited refund policy for memberships, allowing cancellations within 30 days for a full refund. However, after this period, refunds are not typically provided for memberships that have been used.
The Easiest Way to Get a Shoot360 Refund
If you’re frustrated trying to get a refund from Shoot360—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
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