Overview
Simply Faye is a friendly online shop that specializes in helping you find perfect gifts and special treats for any occasion. They offer a lovely selection of personalized gifts, home decor items, and unique accessories that you won’t find everywhere else. Whether you’re looking for something special for a birthday, wedding, or just to say ‘I’m thinking of you,’ Simply Faye has a variety of choices that make gift-giving easy and fun. With a focus on quality and creativity, their products are designed to bring smiles and joy to the people you care about.
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The description is based on a clear understanding of Simply Faye's offerings, aimed at providing an easy-going explanation for consumers.
How to Get a Simply Faye Refund: Step by Step
If you purchased through SimplyFaye.com:
- Visit simplyfaye.com.
- Scroll down to the bottom of the page and click on the "Contact Us" link.
- Choose the "Customer Support" section.
- In the message box, state your request for a refund clearly.
- Include specific details such as:
- Account email used for the membership.
- Date of the last charge that you are disputing.
- Emphasize that the subscription renewed without prior notice.
- Mention any usage issues or that the account was unused.
- Submit the form and wait for a confirmation email from customer support.
- Follow up within 5-7 days if you do not receive a response.
If you purchased through Apple:
- Open the Settings app on your iPhone or iPad.
- Tap on your Apple ID at the top of the screen.
- Select Subscriptions.
- Find the Simply Faye subscription and tap it.
- Select Cancel Subscription to stop future charges.
- Scroll down and tap on "Report a Problem" related to the subscription on the App Store.
- Choose the option that describes your situation, like "I didn't authorize this charge".
- In the comments, explain that the renewal was unexpected and emphasize no usage of the service.
If you purchased through Google Play:
- Open the Google Play Store app.
- Tap on the menu icon (three horizontal lines) in the top left corner.
- Choose Account.
- Scroll down and select Purchase History.
- Find the Simply Faye transaction and tap on it.
- Tap on Request a Refund or Report a Problem.
- Explain that the subscription automatically renewed without notice and was not used.
If you purchased through Roku:
- Press the Home button on your Roku remote.
- Navigate to Streaming Channels.
- Visit My Channels and find Simply Faye.
- Press the * button on your remote, select Manage Subscription.
- Cancel your subscription. Note the next billing date.
- Visit the Roku website and log into your account.
- Go to Support and find the Refund Request form.
- Indicate the reason as unexpected renewal and note any lack of service usage.
Phone
The phone is not available.
Tips and Tricks for Getting a Simply Faye Refund
- Document Everything: Take screenshots of your order and any communication with customer service.
- Be Polite but Firm: Use a respectful tone, but clearly state that you expect a refund.
- Use Social Media: Tag Simply Faye on platforms like Twitter or Instagram to get their attention.
- Escalate Quickly: If the initial customer service representative is unhelpful, ask to speak to a manager.
- Follow-Up Regularly: Don’t wait for them to contact you; follow up every few days.
- Leverage Time of Day: Call early in the morning or late in the evening when call volumes may be lower.
- Share Your Experience: Posting on forums can sometimes escalate a situation when the company sees public complaints.
- Know Your Rights: Familiarize yourself with consumer protection laws that may apply.
- Use Chat Feature: If available, use the live chat feature for immediate assistance and a record of your request.
- Be Specific: Clearly state your reason for requesting the refund to avoid back-and-forth communication.
- Time Your Request: Try to send your refund request soon after the purchase, within a few days if possible.
- Request Confirmation: Always ask for confirmation of your refund request to have a record.
- Prepare for Denials: Be ready to reiterate your points if your initial request is denied.
- Keep Emotions in Check: Stay calm, even if the conversation gets frustrating.
- Consider Alternative Avenues: If all else fails, report them to the Better Business Bureau or a similar organization.
Why Do People Request Refunds from Simply Faye
- Wrong item received
- Defective product
- Item not as described
- Late delivery
- Changed mind
- Size or fit issues
- Quality not meeting expectations
- Issues with billing
- Account or order cancellation
- Unauthorized transaction
Simply Faye Refund Script
Script
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Dear Simply Faye Team,
I hope this message finds you well. I recently noticed an accidental charge on my account that I did not intend to authorize. I appreciate your products, but this billing issue has caused some dissatisfaction on my end.
Could you please assist me with processing a refund for this charge? I would greatly appreciate your prompt attention to this matter.
Thank you for your understanding.
Best regards,
Simply Faye Refund Policy
Simply Faye offers a 30-day return policy on most items, allowing customers to return products for a full refund or exchange if they are unsatisfied. Items must be in original condition and packaging, and customers are responsible for return shipping costs.
The Easiest Way to Get a Simply Faye Refund
If you’re frustrated trying to get a refund from Simply Faye—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
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