Overview
Sirius Games is all about fun and excitement in the world of gaming. They create and develop unique games that you can play on your computer or mobile device. Whether you love strategy, adventure, or casual games, there's something for everyone. Plus, they also offer cool game updates and community events that bring players together. It's a great place to explore new gaming experiences and connect with others who share your passion for games!
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The description is based on the official website content and summarized to present the company's offerings in a simple and friendly way.
How to Get a Sirius Games Refund: Step by Step
If you purchased through Credit Card:
- Gather your billing information, including the date of the charge and the amount.
- Contact Sirius Games customer support:
- Visit the Contact Us section on siriusgames.co.
- Choose the option for billing inquiries.
- Explain that the membership renewed without prior notice, if applicable.
- Request a refund and provide the necessary details about the charge.
- Check your email for a confirmation of your refund request.
- Monitor your bank statement for the refund.
If you purchased through Apple:
- Open the Settings app on your iPhone or iPad.
- Tap on your Apple ID at the top of the screen.
- Select Subscriptions.
- Find and tap on your Sirius Games subscription.
- Select Cancel Subscription.
- After canceling, open Report a Problem at reportaproblem.apple.com.
- Log in with your Apple ID.
- Locate the Sirius Games purchase and select Request a Refund.
- In the reason for the refund, mention that the subscription renewed unexpectedly.
If you purchased through Google Play:
- Open the Google Play Store app on your device.
- Tap on the Menu icon (three horizontal lines) in the top-left corner.
- Select Account.
- Tap on Purchase History.
- Find the Sirius Games subscription.
- Tap on it, then select Refund.
- Provide details on why you are seeking a refund, highlighting any unrecognized charges or cancellation issues.
If you purchased through PayPal:
- Log in to your PayPal account.
- Go to the Activity page.
- Find the Sirius Games transaction in your history.
- Click on Details next to the transaction.
- Select Report a problem or Dispute.
- Follow the prompts to request your refund, mentioning any improper charges.
If you purchased through Roku:
- Press the Home button on your Roku remote.
- Navigate to Streaming Channels.
- Scroll to Manage subscriptions.
- Select your Sirius Games subscription.
- Choose Cancel subscription.
- To request a refund, visit Roku's support site and log into your account.
- Find the Contact Us section to initiate a refund request, specifying your reason.
Phone
The phone is not available.
Tips and Tricks for Getting a Sirius Games Refund
- Be concise in your initial message, clearly stating you want a refund.
- Use polite and professional language to maintain a good rapport.
- Document everything: Keep a record of all communications and transaction details.
- Contact customer support via multiple channels (email, chat, social media) to increase your chances of a timely response.
- Utilize the "Cancellation" option on their site if available to streamline the process.
- Ask for a supervisor if the initial response is unhelpful; escalate your request politely.
- Follow up within a few days if you haven't received a response.
- Time your request around Monday mornings when support reps are less busy.
- Reference specific policies subtly to press for a refund without seeming confrontational.
- Share positive experiences or mention loyalty to invoke empathy.
Why Do People Request Refunds from Sirius Games
- Product not as described – Game features were misrepresented.
- Technical issues – Frequent bugs or crashes during gameplay.
- Incompatibility – Game does not run on the user's hardware or software.
- Change of mind – User decided they no longer want the game.
- Poor customer service – Unresponsive or unhelpful support when seeking assistance.
- Payment processing issues – Errors related to billing or unauthorized charges.
- Game is too difficult – Users may feel the game is unfairly challenging.
- Subscription cancellation – User wants a refund after discontinuing a subscription.
- Misleading promotional offers – Discounts or bonuses not delivered as promised.
- Account issues – Difficulties accessing their account or recovered progress.
Sirius Games Refund Script
Script
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Dear Sirius Games Team,
I hope this message finds you well. I’m reaching out regarding a billing issue I encountered with my recent transaction. I was accidentally charged for an item that I did not intend to purchase, and I am currently dissatisfied with this experience.
I kindly request a refund for this charge. I appreciate your attention to this matter and look forward to resolving it promptly.
Thank you for your assistance.
Best regards,
Sirius Games Refund Policy
Sirius Games offers a 14-day refund policy for digital purchases, provided the game has not been downloaded or partially downloaded. Customer requests for refunds must be submitted through their official support channels and may be subject to approval based on specific criteria.
The Easiest Way to Get a Sirius Games Refund
If you’re frustrated trying to get a refund from Sirius Games—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.