How to Get a Site.com Refund

If you purchased through site.com:

1. Visit the official website at site.com.
2. Log into your account by clicking on the Login button at the top right corner.
3. Navigate to the Account Settings section.
4. Look for the Billing or Subscriptions tab.
5. Find the section titled Recent Transactions or Payment History.
6. Identify the transaction for which you want a refund and click on it.
7. Click on the Request Refund option.”
8. In the refund request form, clearly articulate your reason. Use phrases like:
• “The subscription renewed without my consent.”
• “I didn't receive the service I expected.”
• “My account has been inactive.”
9. Submit your refund request and take note of the confirmation email you receive.
10. Check back in your email for updates or follow up if you do not hear back within a week.

If you purchased through Apple:

1. Open the Settings app on your device.
2. Tap on your Apple ID at the top of the menu.
3. Select Subscriptions.
4. Find and select the subscription from site.com.
5. Scroll down and tap on Report a Problem.
6. Choose the option that best fits your situation, like "Request a refund".
7. In the comments section, use phrases such as:
• “The subscription charged unexpectedly.”
• “I didn't use the service this month.”
• “The service did not meet my expectations.”
8. Submit your request and keep an eye on your email for a response.

If you purchased through Google Play:

1. Open the Google Play Store on your device.
2. Tap on the menu icon (three horizontal lines) and select Account.
3. Scroll down to find Purchase History.
4. Locate the transaction related to site.com.
5. Click on the transaction to see the details.
6. Select Request a Refund.
7. In the feedback box, use phrases such as:
• “The subscription didn’t provide the promised benefits.”
• “I was charged automatically without prior notice.”
• “The service was not utilized during this period.”
8. Send the request and await Google’s response via email.

If you purchased through Roku:

1. Log into your Roku account at my.roku.com.
2. Select Manage your subscriptions.
3. Find site.com in your active subscriptions.
4. Click on Unsubscribe if necessary before requesting a refund.
5. Visit the Help section on Roku’s website.
6. Scroll down to Contact Us or Submit a ticket.
7. In the ticket form, mention:
• “I wish to request a refund for an unexpected charge.”
• “The subscription was not utilized.”
• “I did not authorize the latest charge.”
8. Submit your request and check your email for confirmation.