Overview
SiteBasics is a user-friendly website that helps businesses and individuals create and manage their online presence. They offer a range of services including website design and development, making it easy for anyone to have a professional-looking site. SiteBasics also provides tools for hosting, SEO (helping your site appear in search results), and ongoing support, ensuring that your website runs smoothly and attracts visitors. Whether you’re starting a new blog, setting up an online store, or need help with an existing site, SiteBasics is there to make the whole process simple and stress-free.
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The description is based on a straightforward overview of the company and its services. It simplifies technical language to make it approachable for everyday consumers.
How to Get a SiteBasics Refund: Step by Step
If you purchased through SiteBasics.net:
- Visit the SiteBasics.net website and log into your account.
- Go to the Account Settings by clicking on your profile icon in the top right corner.
- Select Billing and Payments from the menu.
- Find your most recent transaction and click on Request Refund.
- In the refund request form, clearly mention that the subscription renewed without notice.
- State that you have not used the service since the renewal date.
- Submit the request and check your email for a confirmation.
If you purchased through PayPal:
- Log into your PayPal account.
- Navigate to Activity and find the transaction for SiteBasics.
- Click on the transaction and then select Report a Problem.
- Choose Request a Refund as the issue type.
- In your message, emphasize that the subscription renewed unexpectedly.
- Highlight that the account has been unused to support your request.
- Submit the claim and monitor your email for updates from PayPal.
If you purchased through Google Play:
- Open the Google Play Store app on your device.
- Tap the profile icon in the top right corner, then choose Payments & subscriptions.
- Select Subscriptions and find your SiteBasics subscription.
- Tap Manage and then select Refund.
- In your refund request, mention that you weren’t notified of the renewal.
- Emphasize that the service has not been used, making a clearer case for the refund.
- Submit your request and check for an email confirmation.
If you purchased through Apple App Store:
- Open the Settings app on your device.
- Tap your Apple ID at the top, then select Subscriptions.
- Find and select your SiteBasics subscription.
- Tap Report a Problem or head to Apple's website for reporting issues.
- Indicate that you were not notified of the automatic renewal.
- Mention that you have not accessed the service, which may aid your refund request.
- Follow the instructions to complete the request and await a response via your Apple ID email.
If you purchased through a third-party service (like Roku):
- Visit the Roku website and sign into your account.
- Navigate to the My Account section.
- Find your subscriptions and locate the SiteBasics subscription.
- Select Manage Subscription and look for a Refund option.
- In your request, state that you were charged without prior notification.
- Make sure to emphasize that the account has remained unused to strengthen your case.
- Submit the request and keep an eye on your registered email for updates.
Phone
The phone is not available.
Tips and Tricks for Getting a SiteBasics Refund
- Document Everything: Keep a record of all communications, including dates, times, and content of your interactions.
- Be Polite but Firm: Use a friendly tone while clearly stating your request for a refund.
- Ask for a Supervisor: If you’re not getting the response you want, escalate to a supervisor or manager.
- Use Social Media: Reach out via their social media channels; public visibility can prompt quicker responses.
- Specify the Reason: Clearly outline your reason for the refund, referencing any specific issues encountered.
- Timing Matters: Request your refund right after the problem occurs or as soon as possible to avoid delays.
- Leverage User Experiences: Mention similar cases where others successfully received refunds, showing it’s possible.
- Be Persistent: Follow up regularly if you don’t hear back, expressing concern and urgency.
- Offer to Provide Additional Info: Show your willingness to help by offering to provide any necessary documentation or proof.
- Use Email: Sending a formal email may have more impact than phone calls or chats due to the ability to structure your argument better.
- Reference Consumer Rights: If applicable, mention your consumer rights to emphasize that you are informed about your options.
Why Do People Request Refunds from SiteBasics
- Unsatisfactory service quality
- Product not as described
- Technical issues encountered during use
- Delayed delivery of services or products
- Billing errors or incorrect charges
- Lack of customer support response
- Subscription cancellation before the trial period ended
- Account deactivation without notice
- Failure to meet agreed-upon deadlines
- Changes in personal circumstances affecting usage
SiteBasics Refund Script
Script
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Hello SiteBasics Team,
I hope this message finds you well. I recently noticed an unexpected charge on my account related to my subscription, which I believe may have been an error. I was under the impression that my plan would renew at a different rate, and this discrepancy has caused some confusion.
I have always appreciated the quality of your services, but I am currently dissatisfied with this billing issue. I kindly request a refund for the additional charge and any assistance you can provide in resolving this matter would be greatly appreciated.
Thank you for your attention to this issue. I look forward to your prompt response.
Best regards,
SiteBasics Refund Policy
SiteBasics offers a 30-day money-back guarantee for their services, allowing customers to request a refund within this period if they are not satisfied. The refund request must be submitted in writing, and it is subject to evaluation based on the terms outlined at the time of purchase.
The Easiest Way to Get a SiteBasics Refund
If you’re frustrated trying to get a refund from SiteBasics—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
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