How to Get a SkinnyMixes Refund

If you purchased through SkinnyMixes.com:

1. Visit the SkinnyMixes website and log into your account.
2. Navigate to the ‘Account’ section located in the top right corner.
3. Select ‘Order History’ to view your past subscriptions and purchases.
4. Locate the specific subscription or charge you wish to refund.
5. Click on the ‘Details’ button next to the charge.
6. Look for a ‘Request Refund’ option and select it.
7. Fill out the required information in the refund request form, ensuring you:
   • Mention that the subscription renewed without notice.
   • Emphasize that the account was unused if applicable.
   • Provide any other relevant details to support your request.
8. Submit the refund request.
9. Check your email for confirmation of your request, and watch for a follow-up response from customer service.

If you purchased through Apple:

1. Open the Settings app on your iPhone or iPad.
2. Tap on your Apple ID at the top of the screen.
3. Select ‘Subscriptions’ from the menu.
4. Find and tap on the SkinnyMixes subscription.
5. Scroll down to the bottom and select ‘Cancel Subscription’ (if required for the refund process).
6. Navigate to the ‘Report a Problem’ page at reportaproblem.apple.com.
7. Sign in with your Apple ID and locate the SkinnyMixes transaction.
8. Click on ‘Report’ next to the transaction and select ‘I’d like to request a refund.’
9. In the description, mention the subscription renewed unexpectedly and that the account was not used during the billing period.
10. Submit the report.
11. Monitor your email for confirmation and the refund status from Apple.

If you purchased through Google Play:

1. Open the Google Play Store app on your device.
2. Tap on your profile icon in the top right corner.
3. Select ‘Payments & subscriptions’ from the menu.
4. Tap on ‘Subscriptions’ and find your SkinnyMixes subscription.
5. Select the subscription and then tap on ‘Cancel Subscription’ (if required for refund eligibility).
6. After canceling, head to the Google Play Refund Request page at play.google.com/refund.
7. Sign in to your Google account associated with the subscription.
8. Locate the transaction you want to refund and click ‘Request a refund.’
9. In the request form, state that the subscription renewed without your consent and highlight any lack of use on your account.
10. Submit the refund request.
11. Check your email for a response regarding the status of your refund.

If you purchased through Roku:

1. Visit your Roku device and go to the Home screen.
2. Select ‘Streaming Channels’ and navigate to ‘My Channels.’
3. Find and highlight the SkinnyMixes channel.
4. Press the ‘*’ button on your remote to access options.
5. Select ‘Manage Subscription’ to view your subscription details.
6. Cancel your subscription if required for the refund process.
7. Then, open the web browser and go to https://my.roku.com.
8. Log in to your Roku account.
9. Navigate to the ‘Billing’ section and find your subscription to SkinnyMixes.
10. Click on ‘Request a refund’ and provide reasons including that the subscription renewed without consent.
11. Submit your request.
12. Check your email for confirmation and updates on your refund status.