Overview
Slay Your Stay is all about making your travel experience super enjoyable and stress-free. They specialize in providing personal concierge services for travelers, which means they can help you with things like booking your accommodations, planning fun activities, and even arranging transportation. Whether you’re looking for the best restaurants to try or unique experiences in the area, their team has got your back. It’s perfect for anyone who wants to make the most out of their trips without the hassle of doing all the planning themselves!
Difficulty
12345678910
Easy Medium Very Hard
The description is based on the main services provided by Slay Your Stay, focusing on personal concierge support and travel planning for consumers.
How to Get a Slay Your Stay Refund: Step by Step
If you purchased through the Slay Your Stay website:
- Visit slayyourstay.com.
- Scroll down to the bottom of the homepage and click on the Support link.
- Select Contact Us from the support options.
- Fill out the contact form with your full name, email address, and membership details.
- In the message box, mention that you wish to request a refund for your membership/subscription, emphasizing that the service was unused or that the subscription renewed without notice.
- Submit the form and wait for a confirmation email.
If you purchased through Apple:
- Open the Settings app on your iPhone or iPad.
- Tap your Apple ID at the top of the screen.
- Select Subscriptions.
- Find and tap on your Slay Your Stay subscription.
- Tap on Report a Problem at the bottom of the screen.
- Select Choose Problem and pick Request Refund.
- In the description box, state that the subscription was not used or renewed without notification.
- Tap Submit to send your request.
If you purchased through Google Play:
- Open the Google Play Store app on your device.
- Tap on the profile icon in the top right corner.
- Select Payments & subscriptions.
- Tap Subscriptions and find your Slay Your Stay subscription.
- Tap Manage then select Refund.
- In the feedback box, note that the subscription renewed unexpectedly and was unused.
- Submit your refund request.
If you purchased through PayPal:
- Log in to your PayPal account.
- Go to the Activity section.
- Find the payment to Slay Your Stay.
- Click on the payment, then select Report a Problem.
- Choose Item Not Received and in the description, mention the subscription was not used or renewed without your consent.
- Submit your claim.
If you purchased through Roku:
- Access your Roku account on a web browser.
- Go to the My Account page.
- Scroll to the Manage subscriptions section.
- Locate Slay Your Stay and click Unsubscribe.
- To request a refund, navigate to the Contact Us page of Roku.
- Select Billing Issues and provide your details.
- In your message, assert that you did not intend to continue the service and that the account was unused.
- Submit your inquiry and await a response.
Phone
The phone is not available.
Tips and Tricks for Getting a Slay Your Stay Refund
- Be polite but firm in your initial communication; a respectful tone often yields better results.
- Document everything—keep records of all communications, including dates, times, and names of representatives.
- Use social media as leverage; post about your experience on platforms like Twitter or Facebook to get quicker responses.
- Claim a different situation—if applicable, frame your request around a different issue (e.g., defective accommodations), as this may catch them off guard.
- Escalate the issue—if you're not getting a response, ask to speak to a supervisor or manager explicitly.
- Time your request—contact them during off-peak hours, like early mornings or late afternoons, when representatives may have more time to assist.
- Be persistent; follow up regularly without being overly aggressive, which shows you're serious about your refund.
- Use their own policies against them—if you find any inconsistencies or misalignments, reference those directly.
- Share your intention to dispute—let them know you're serious about escalating your issue to consumer protection agencies if necessary.
- Offer to accept the refund as a credit for future use only if they can guarantee its adequacy and usability.
Why Do People Request Refunds from Slay Your Stay
- Accommodation issues: Room not as described or shown in photos.
- Cleanliness problems: Property not properly cleaned before arrival.
- Booking errors: Incorrect dates or miscommunication regarding reservations.
- Poor customer service: Unresponsive or unhelpful staff during the stay.
- Safety concerns: Issues related to security or hazardous conditions at the property.
- Disruptions: Noisy environment or construction work affecting the stay.
- Cancellation policies: Guests unaware of strict policies leading to unsatisfactory experiences.
- Unavailability: Property double booked or unavailable upon arrival.
- Amenities not functional: Broken appliances or features not working as promised.
- Unexpected charges: Hidden fees or additional costs not disclosed during booking.
Slay Your Stay Refund Script
Script
Copy
Dear Slay Your Stay Team,
I hope this message finds you well. I am writing to address a billing issue I encountered with my recent transaction. I noticed an accidental charge on my account that I did not authorize, and I am quite dissatisfied with this experience.
I kindly request your assistance in processing a refund for this charge. Your understanding and prompt attention to this matter would be greatly appreciated.
Thank you for your help!
Best regards,
Slay Your Stay Refund Policy
Slay Your Stay's refund policy allows guests to cancel their reservation up to 24 hours before check-in for a full refund. Cancellations made within 24 hours of check-in are not eligible for a refund. Additionally, non-refundable rates are available at a lower price but do not permit any refunds.
The Easiest Way to Get a Slay Your Stay Refund
If you’re frustrated trying to get a refund from Slay Your Stay—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback’s team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may vary depending on specific circumstances.
Chargeback is not affiliated with, endorsed by, or sponsored by any of the companies, brands, or services mentioned on this site. All trademarks, service marks, and logos are the property of their respective owners and are used here solely for identification and informational purposes, consistent with principles of fair use.
Use of our site and tools does not create a professional or client relationship and does not guarantee any particular result. We encourage users to do their own research and consult with qualified professionals when making decisions.