Overview
Soberlink is a company that helps people in recovery stay accountable and connected. They offer a portable breathalyzer that allows users to easily take alcohol tests from anywhere, using their smartphone. The device sends the results to a secure online platform, so friends, family, or professionals can keep track of the user’s progress. Soberlink's service is designed to support individuals on their journey to sobriety, providing both freedom and a sense of responsibility. Their goal is to make recovery a little easier and to help users build trust with the people who care about them.
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The description is based on the main features and benefits of Soberlink’s services as presented on their website, translated into simple language for everyday understanding.
How to Get a Soberlink Refund: Step by Step
If you purchased through soberlink.com directly:
- Go to the soberlink.com website.
- Scroll to the bottom of the page and click on "Contact Us".
- Fill out the contact form, ensuring to include your full name, email associated with the account, and order number.
- In the message section, mention that you would like a refund for the membership, stating that the subscription renewed without prior notice or that the account was unused.
- Submit the contact form.
- Check your email for a confirmation or follow-up from Soberlink.
If you purchased through Apple:
- Open the Settings app on your device.
- Tap on your Apple ID at the top of the screen.
- Select Subscriptions.
- Find and tap on Soberlink from the list of subscriptions.
- Select Cancel Subscription if you haven't done so already.
- After canceling, go back to your email and draft a refund request. Mention that the subscription renewed without notifying you or that you were not using it.
- Send your refund request to Apple Support via the Apple Support website or app.
If you purchased through Google Play:
- Open the Google Play Store app on your device.
- Tap the menu icon (three horizontal lines) in the top left corner.
- Select Subscriptions.
- Find and tap on Soberlink.
- Tap on Cancel Subscription if you haven't done so already.
- Go to the Google Play Help Center to submit a refund request.
- In your request, emphasize that the subscription renewed automatically or that it was unused.
If you purchased through another payment method (e.g., PayPal):
- Log into your PayPal account.
- Go to the Activity section to find the Soberlink transaction.
- Click on the transaction to view details.
- Select Report a Problem.
- Choose the reason for the refund, such as the subscription renewed without notice or you did not use the service.
- Follow on-screen instructions to complete your request.
Tips and Tricks for Getting a Soberlink Refund
- Be polite and respectful when communicating with customer service to maintain a constructive dialogue.
- Document everything related to your purchase, including emails, receipts, and any communication with Soberlink.
- Use specific language about your issue when you first reach out; clearly state the reason for your refund request.
- Contact customer service through multiple channels (email, chat, phone) to increase your chances of getting a response.
- Escalate the issue if you don't receive a satisfactory response—request to speak to a manager or supervisor.
- Follow up consistently—if you don’t hear back within a few days, send a polite reminder.
- Be aware of timing—try to contact them during business hours for a quicker response.
- Share your experience on forums or social media; sometimes public feedback will prompt a quicker resolution from the company.
- Consider involving a third party like a consumer advocacy group if your refund is aggressively denied.
- Use a clear subject line in emails like "Refund Request for Order #XYZ" to get attention quickly.
- Be prepared to negotiate; instead of insisting on a full refund, consider partial refunds or store credit if necessary.
- If applicable, mention any relevant consumer protection laws that support your case.
Why Do People Request Refunds from Soberlink
- Device malfunction or issues with functionality.
- Shipping delays or lost packages.
- Incorrect billing or unauthorized charges.
- No longer needed due to changes in personal circumstances.
- Difficulty in using the product effectively.
- Subscription cancellation before the trial period ended.
- Unmet expectations or dissatisfaction with product performance.
- Change in legal requirements that affect the need for the device.
- Customer service experience being unsatisfactory.
- Product received was not as described on the website.
Soberlink Refund Script
Script
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Dear Soberlink Team,
I hope this message finds you well. I am writing to address a billing issue I encountered recently involving an accidental charge on my account. I did not authorize this charge and believe it to be an error.
I would greatly appreciate your assistance in processing a refund for this amount at your earliest convenience. Thank you for your attention to this matter, and I look forward to your prompt response.
Best regards,
Soberlink Refund Policy
Soberlink offers a 30-day money-back guarantee for its products. If customers are not satisfied with their purchase within this timeframe, they can request a full refund by contacting customer support.
The Easiest Way to Get a Soberlink Refund
If you’re frustrated trying to get a refund from Soberlink—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
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