Overview
Social Chess is a fun online platform where you can play chess with friends or other players from around the world. You can create your own games, challenge others, or join existing matches. It’s super easy to use; just log in, and you can start playing right away. Whether you’re a beginner looking to learn or a pro wanting to practice, Social Chess has something for everyone. Plus, you can chat with your opponents while you play, making it a social experience as well!
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The description is based on the main services and features offered by Social Chess, focusing on simple language for consumer understanding.
How to Get a Social Chess Refund: Step by Step
If you purchased through the SocialChess website:
- Visit socialchess.com and log into your account.
- Navigate to the Account Settings section from the main menu.
- Select Billing from the left menu options.
- Look for a link or button that says Request Refund or Contact Support.
- Follow the prompts to fill out the refund request form with your account details.
- In the message, mention that your subscription renewed without notice.
- Specify that your account has been largely unused if applicable.
- Submit the request and check your email for a confirmation or follow-up from customer service.
If you purchased through Apple (App Store):
- Open the Settings app on your device.
- Tap on your Apple ID at the top of the screen.
- Select Subscriptions.
- Find and select your Social Chess subscription from the list.
- Tap on Report a Problem at the bottom of the screen.
- Choose the option Request a Refund.
- In the description, emphasize that the subscription renewed without permission.
- Submit your request and wait for Apple's response via email.
If you purchased through Google Play:
- Open the Google Play Store app on your device.
- Tap on the Menu icon (three horizontal lines) in the upper left corner.
- Select Account from the menu.
- Tap on Purchase History to see your subscriptions.
- Find the Social Chess subscription and select it.
- Tap on Request Refund.
- Explain that you were surprised by the automatic renewal.
- Submit the request and monitor your email for updates from Google.
If you purchased through Roku:
- Go to the Roku Home Screen.
- Navigate to Settings and select it.
- Scroll down to Account and select it.
- Choose Manage Subscription.
- Find and select Social Chess.
- Click on Manage Subscription or Cancel Subscription.
- After cancellation, contact Roku support from their website to request a refund.
- When contacting support, mention the subscription renewed unexpectedly.
Phone
The phone is not available.
Tips and Tricks for Getting a Social Chess Refund
- Be Polite and Patient: When contacting support, use a friendly tone and express appreciation for their assistance.
- Be Specific: Clearly outline your issue and the specific refund amount you are requesting. Include relevant order numbers and dates.
- Document Everything: Keep a record of all communications, including dates, times, and the names of representatives you spoke with.
- Use Social Media: If you’re not getting responses, consider posting your issue on platforms like Twitter or Facebook to attract attention.
- Follow Up Regularly: If you don’t receive a response within a few days, send a follow-up message to keep your request active.
- Ask for a Supervisor: If you’re not getting anywhere, politely ask to escalate your issue to a supervisor or manager.
- Timing Matters: Try to submit your refund request during off-peak hours for quicker responses.
- Appeal to Empathy: Share any personal context related to your situation that may evoke sympathy from the support team.
- Utilize Forums: Look for advice from recent forum threads where users have successfully obtained refunds and mimic their approaches.
- Stay Persistent: Don’t get discouraged by initial rejections; persistence can lead to eventual success.
Why Do People Request Refunds from Social Chess
- Subscription Issues: Problems with subscription renewal or cancellation.
- Technical Glitches: Frequent app crashes or bugs affecting gameplay.
- Unauthorized Charges: Charges made without user consent.
- Poor Customer Service: Lack of support or unresponsive helpdesk.
- Account Access Problems: Inability to access the user account.
- Inadequate Features: Features promised but not delivered.
- Payment Errors: Incorrect billing or processing issues.
- Unsatisfactory User Experience: Overall dissatisfaction with the app’s performance.
- Misleading Advertising: Feeling misled by promotional materials or claims.
- Changing Mind: Deciding they no longer want the service after purchase.
Social Chess Refund Script
Script
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Dear Social Chess Support,
I am writing to request a refund due to an accidental charge on my account. I did not intend to purchase the recent subscription, and I am dissatisfied with this unexpected billing issue.
I would greatly appreciate your assistance in processing a refund at your earliest convenience. Thank you for your attention to this matter.
Best regards,
Social Chess Refund Policy
Social Chess does not offer refunds for its premium memberships. Users who subscribe to their service can cancel at any time to avoid future charges, but prior payments are non-refundable.
The Easiest Way to Get a Social Chess Refund
If you’re frustrated trying to get a refund from Social Chess—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
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