Overview
Sollis Health is a healthcare company that focuses on providing easy access to high-quality medical services. They offer a range of services including urgent care, wellness check-ups, lab testing, and imaging. Their goal is to make healthcare as simple and convenient as possible, so you can get the care you need without the hassle of traditional doctor visits. You can visit their facilities for everything from a minor injury to preventive health screenings, and they also provide personalized health programs to help you stay well. Overall, Sollis Health is all about putting your health first in a friendly, approachable way.
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The description is based on the services outlined on Sollis Health's website, summarizing their main offerings in simple terms.
How to Get a Sollis Health Refund: Step by Step
If you purchased through Credit Card:
- Log into your online banking account or credit card provider.
- Locate the transaction for the Sollis Health membership subscription.
- Click on the transaction and select Report a Problem or Dispute Charge.
- Choose the reason for the dispute, such as Charge Not Authorized or Service Not Rendered.
- Provide any necessary details in the dispute form, such as:
- Emphasize that the service was not utilized.
- State that the subscription renewed without notice.
- Include any relevant correspondence with Sollis Health.
- Submit the dispute and wait for confirmation from your credit card provider.
If you purchased through sollishealth.com directly:
- Visit sollishealth.com and log into your account.
- Go to the Account Settings or Membership Management section.
- Select Billing History to find and view your recent transactions.
- Identify the transaction you want to refund and click on Request Refund.
- In the refund request form, include:
- Details of the unauthorized charge.
- A mention that you were not notified of the renewal.
- Facts that support your argument, like non-usage of the service.
- Submit the request and monitor your email for updates from customer support.
If you purchased through Apple App Store:
- Open the App Store on your iOS device.
- Tap your profile icon in the top right corner.
- Select Purchased to find your purchases.
- Locate the Sollis Health membership subscription.
- Tap on it and choose Report a Problem.
- Select the issue type, such as Item Didn't Work as Expected or Unauthorized Charge.
- Describe your situation, mentioning:
- That you didn’t intend to renew.
- Proof of lack of usage or notification.
- Submit your report for resolution via Apple.
If you purchased through Google Play:
- Open the Google Play Store app on your device.
- Tap on the profile icon on the top right corner.
- Select Payments & subscriptions.
- Go to Subscriptions and locate your Sollis Health subscription.
- Tap on Cancel Subscription, if applicable.
- Then select Report a Problem next to the subscription.
- Choose a reason for the refund, like Charge Not Recognized or Service Not Used.
- Explain your situation, focusing on:
- The lack of notification of the charge.
- Your non-usage of the service during the period.
- Submit the request and wait for Google to follow up.
Tips and Tricks for Getting a Sollis Health Refund
- Document Everything: Keep a detailed record of all communications and transactions regarding your refund request.
- Be Polite but Firm: Use courteous language but be assertive about your rights to a refund.
- Use Social Media: Publicly post your issue on platforms like Twitter or Facebook to increase visibility and prompt a quicker response.
- Escalate Your Request: If initial customer support doesn't help, ask to speak to a manager or someone in a higher position.
- Timing Matters: Contact them early in the day or right after significant holidays, as response times can vary based on volume.
- Refer to Other Users’ Experiences: Mention common practices from other users who successfully obtained refunds to bolster your case.
- Polite Persistence: Follow up regularly but keep your tone friendly; consistent communication can help keep your issue prioritized.
- Test Various Contact Methods: Use phone, email, and live chat to see which gets the best response.
- Highlight Your Loyalty: Emphasize your history with the company or other services you’ve used; loyal customers may receive better treatment.
- Leverage Online Reviews: If necessary, mention that you'll be sharing your experience online, as companies often prioritize public perception.
Why Do People Request Refunds from Sollis Health
- Service Issues: Customers experience problems with the quality of service provided.
- Billing Errors: Incorrect charges appear on their bill.
- Membership Cancellation: Clients change their mind and cancel their membership within the stipulated period.
- Unmet Expectations: Services did not meet the expectations set during the initial consultation.
- Inability to Schedule Appointments: Difficulty in securing appointment times that fit their schedule.
- Long Wait Times: Extended waits during visits lead to dissatisfaction.
- Provider Issues: Dissatisfaction with the healthcare providers or specialists.
- Geographic Limitations: Relocation makes it impractical to continue services.
- No Show Fees: Charges incurred due to missed appointments can lead to refund requests.
- Health Changes: Changes in personal health circumstances that affect the need for services.
Sollis Health Refund Script
Script
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Dear Sollis Health Team,
I hope this message finds you well. I am writing to address a billing issue I recently experienced, where I was mistakenly charged for a service I did not utilize. I believe this may have been an oversight.
Given the circumstances, I kindly request a refund for the amount charged. I appreciate your attention to this matter and look forward to your prompt response.
Thank you for your assistance.
Best regards,
Sollis Health Refund Policy
Sollis Health does not generally offer refunds for services rendered, but they may consider case-by-case requests for refunds if services are not provided as expected. It's advisable to review their terms or contact them directly for specific situations.
The Easiest Way to Get a Sollis Health Refund
If you’re frustrated trying to get a refund from Sollis Health—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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