Overview
Spren is a company that helps you manage and improve your mental health and well-being. They offer easy-to-use tools and resources that make it simple to check in with yourself daily, track your mood, and find activities that lift your spirits. Whether you're looking for ways to relax, cope with stress, or just want to feel better, Spren provides helpful content and community support to guide you on your journey. It's like having a friend who nudges you toward a happier, healthier you!
Difficulty
12345678910
Easy Medium Very Hard
The description is based on an understanding of Spren's mission and services as a wellness-focused platform, ensuring it's accessible to a general audience.
How to Get a Spren Refund: Step by Step
If you purchased through Spren.com directly:
- Visit spren.com and log into your account.
- Navigate to the Account Settings section.
- Click on Billing to view your subscription details.
- Identify the recent charge you wish to dispute.
- Locate and click on the Request Refund button next to the relevant transaction.
- Fill out the refund request form with your transaction details.
- In your message, mention that the subscription renewed without notice, or that the account was unused.
- Submit the refund request and wait for a confirmation email.
If you purchased through Apple:
- Open the Settings app on your iPhone or iPad.
- Tap on your Apple ID at the top of the screen.
- Select Subscriptions.
- Find your Spren subscription and tap on it.
- Scroll down and select Report a Problem.
- Choose the reason for your refund request, emphasizing issues like accidental renewals or lack of usage.
- Submit the report and check your email for updates.
If you purchased through Google Play:
- Open the Google Play Store app on your device.
- Tap on the Menu icon (three horizontal lines) in the top-left corner.
- Select Subscriptions.
- Find your Spren subscription from the list.
- Tap on Cancel Subscription.
- Immediately after canceling, tap on Report a problem.
- Mention that you did not intend to renew or that you were dissatisfied with the service.
- Submit your request and monitor your email for a response.
If you purchased through PayPal:
- Log in to your PayPal account.
- Click on Activity at the top menu.
- Locate the transaction related to your Spren subscription.
- Click on the transaction and select Dispute a Transaction.
- Choose the reason for the dispute, such as unauthorized payment or dissatisfaction.
- Clearly state that the subscription did not meet your expectations in the messaging area.
- Submit the dispute and wait for PayPal’s decision regarding the claim.
If you purchased through another billing source:
- Identify the platform you used to make the purchase.
- Visit their support page for refunds.
- Follow the outlined steps specific to that platform to request a refund.
- In your description, emphasize points like: "I did not authorize the renewal" or "The service was not used during the billing period."
- Complete the necessary fields and submit your refund request.
Phone
The phone is not available.
Tips and Tricks for Getting a Spren Refund
- Start with a friendly tone: Use a polite and patient approach in your initial communication.
- Be specific: Clearly outline the reason for the refund request and include relevant details like order number and purchase date.
- Use the right email: Find and use the designated support email for refund requests to ensure it reaches the correct department.
- Escalate if needed: If the initial response is unsatisfactory, politely ask to speak with a manager or supervisor.
- Timing is key: Submit your request during off-peak hours (morning or early week) for quicker responses.
- Share your experience: Mention any previous positive experiences with the company to reinforce your loyalty.
- Know the refundable items: Research which items are typically refunded to avoid unnecessary disputes.
- Attach documentation: Include images or screenshots of receipts and any correspondence relevant to your purchase.
- Follow up: If you don’t receive a response within a week, send a polite follow-up email reiterating your request.
- Be firm but fair: If the response is negative, state your case firmly but remain respectful to maintain a good rapport.
- Use social media: If all else fails, mention your issue on Twitter or Facebook to catch their attention faster.
Why Do People Request Refunds from Spren
- Product did not meet expectations
- Item was damaged upon arrival
- Incorrect item was sent
- Service was not as described
- Failed to receive the product
- Billing errors or discrepancies
- Change of mind or personal reasons
- Technical issues with the product
- Subscription cancellation
- Quality issues
Spren Refund Script
Script
Copy
Dear Spren Support,
I hope this message finds you well. I am reaching out regarding a recent billing issue on my account. I noticed an accidental charge that I did not authorize, which has caused some concern. I believe it may have been a mistake, and I would greatly appreciate your assistance in resolving this matter.
Could you please process a refund at your earliest convenience? Thank you for your attention to this issue, and I look forward to your prompt response.
Best regards,
Spren Refund Policy
Spren offers a 30-day money-back guarantee for their products. If customers are not satisfied, they can request a refund within this period by contacting customer support.
The Easiest Way to Get a Spren Refund
If you’re frustrated trying to get a refund from Spren—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
.svg)
.svg)
.svg)
.svg)
.png)
