Overview
Spruce is a friendly online platform that helps you take care of your home. They offer services like house cleaning, lawn care, and home repairs, making it super easy to keep your space looking great without the hassle. You can book services online, and they connect you with trusted professionals who will come right to your door. It's perfect for busy people who want a clean and well-maintained home without the stress of doing it all themselves!
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The description is based on a straightforward interpretation of the services provided by Spruce, focusing on clarity and a friendly tone to appeal to consumers.
How to Get a Spruce Refund: Step by Step
If you purchased through getspruce.com directly:
- Visit getspruce.com and log into your account.
- Navigate to the Account Settings or Billing Information section.
- Locate the Billing History or Subscriptions tab.
- Find the subscription you wish to get a refund for and click on it.
- Check for an option that says Request Refund. If unavailable, proceed to the next step.
- Contact customer support by clicking on the Help or Contact Us link.
- Select Email or Live Chat as your preferred contact method.
- In your message, emphasize that the subscription renewed without notice.
- Make sure to mention if the account was unused during the billing period.
- Provide any necessary transaction details, including the date and amount charged.
- Submit your request and keep an eye on your email for confirmation or further instructions.
If you purchased through Apple:
- Open the Settings app on your iPhone or iPad.
- Tap your Apple ID at the top of the screen.
- Select Subscriptions.
- Find and select the subscription related to Spruce.
- Tap on Report a Problem or visit Apple’s Report a Problem page.
- Select the receipt for the Spruce subscription.
- In your message, mention that the subscription renewed without notice.
- State that the account was unused if it applies.
- Submit the request and wait for a response from Apple.
If you purchased through Google Play:
- Open the Google Play Store on your Android device.
- Tap the Menu icon (three horizontal lines) in the upper left corner.
- Go to Subscriptions.
- Select your Spruce subscription.
- Tap on Cancel Subscription, if required.
- Next, go to the Refund Request section by selecting your purchase from the account's Order History.
- Choose Request a Refund for the applicable purchase.
- In the message, state that the subscription renewed without notice.
- Mention that the account was unused, if true.
- Submit the request and monitor your email for updates.
Phone
The phone is not available.
Tips and Tricks for Getting a Spruce Refund
- Document Everything: Keep records of your transactions and communications.
- Be Polite but Firm: Start your communication with a friendly tone, but clearly state your request for a refund.
- Use Specific Language: Reference specific issues related to your order, like delays or product quality.
- Escalate Quickly: If initial contact doesn't work, ask to speak with a supervisor or manager.
- Timing is Key: Contact them shortly after the issue arises for the best results.
- Leverage Social Media: Post on Twitter or Facebook tagging the company, as public visibility may expedite your request.
- Try Multiple Channels: Use email, chat, and phone calls to maximize your chances of connecting with someone who can help.
- Follow Up Regularly: If you don’t hear back, don’t hesitate to follow up until you get a resolution.
- Use an Escalation Template: Have a script ready to explain your situation succinctly when contacting customer service.
- Share Testimonials: Mention positive feedback from other users to create a sense of community pressure.
Why Do People Request Refunds from Spruce
- Product not as described
- Defective or damaged item
- Delayed shipping
- Better price found elsewhere
- Change of mind
- Subscription cancellation
- Technical issues with the product
- Unsatisfactory customer service
- Inability to use the product
- Overcharging or billing errors
Spruce Refund Script
Script
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Hello Spruce Team,
I hope this message finds you well. I recently noticed an unexpected charge on my account related to my subscription. After reviewing my billing history, I believe this may be an error or an accidental charge.
I would appreciate it if you could look into this matter and process a refund for the unexpected charge. Thank you for your attention to this issue, and I look forward to your prompt response.
Best regards,
Spruce Refund Policy
Spruce offers a 30-day money-back guarantee for their services, allowing customers to request a refund if they are not satisfied within this period. Refunds are processed for eligible services, and customers need to contact Spruce support to initiate the process.
The Easiest Way to Get a Spruce Refund
If you’re frustrated trying to get a refund from Spruce—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
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