Overview
Standard is a platform that makes managing your finances a whole lot easier. They offer a range of services like personal budgeting tools, savings accounts, and investment options. It's designed to help everyday people keep track of their spending, save money, and grow their investments without the complex jargon or hefty fees that often come with traditional banks. Think of Standard as your friendly sidekick for all things money-related, guiding you toward better financial choices and helping you reach your goals with confidence.
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The description is based on a straightforward understanding of Standard's services without using technical jargon, making it relatable for the average consumer.
How to Get a Standard Refund: Step by Step
If you purchased through Standard.com:
- Go to the Standard.com website and log into your account.
- Navigate to the Account Settings by clicking on your profile icon in the top right corner.
- Select Billing History from the dropdown menu.
- Find the specific transaction you want a refund for and click on Details next to it.
- Look for an option that says Request Refund and click it.
- Fill out the refund request form with the requested details.
- In the description box, mention that the service was not utilized or that the transaction was unexpected.
- Be specific about the amount and reason for the refund to strengthen your case.
- Review the request and submit it.
- Check your email for confirmation of your request and any follow-up steps.
If you purchased through Apple:
- Open the Settings app on your iPhone or iPad.
- Tap on your Apple ID at the top of the screen.
- Select Subscriptions.
- Find the subscription you wish to refund and tap on it.
- Scroll down and select Report a Problem.
- Choose the relevant issue and then select Submit a Request.
- When explaining your situation, state that the subscription renewed without notice or the account was not used during the billing period.
- Complete the form and submit your request.
If you purchased through Google Play:
- Open the Google Play Store app on your Android device.
- Tap on the Menu icon (three horizontal lines) in the upper-left corner.
- Select Account.
- Scroll to find Purchase History and select it.
- Find the relevant transaction and tap on it.
- Select Report a Problem.
- Clearly state that the charge was accidental or the service was not used to improve your chances of getting a refund.
- Fill out the necessary information and submit your request.
If you purchased through Roku:
- Go to the Roku.com website and log into your account.
- Click on Manage Account.
- Select Billing or Order History.
- Locate the transaction you want a refund for and select Details.
- Click on Request Refund.
- In your request, emphasize that you did not authorize the payment or the service was never utilized.
- Submit the request and wait for a response via email.
Tips and Tricks for Getting a Standard Refund
- Document Everything: Keep detailed records of your interactions, including dates, names, and any reference numbers.
- Be Polite but Firm: Use a friendly tone but stay assertive about your request for a refund.
- Use Specific Language: Mention the exact amount and reason for the refund to avoid ambiguity.
- Time Your Request: Submit your refund request right after any negative experience for the best chance of sympathy.
- Follow Up: If you don’t get a response within a week, send a follow-up email reiterating your request.
- Escalate When Necessary: If the first representative can't help, politely ask to speak with a manager or someone in a higher position.
- Use Social Media: Post on platforms like Twitter or Facebook tagging the company to draw attention to your situation.
- Mention Consumer Protection: Cite consumer rights or the possibility of dispute with your bank if necessary.
- Request a Chargeback: If payment was made via credit card, mention your right to a chargeback if the refund is ignored.
- Stay Calm: Maintain professionalism; being aggressive or emotional can hinder your chances.
Why Do People Request Refunds from Standard
- Product not as described
- Defective or damaged item
- Incorrect item received
- Late delivery
- Change of mind
- Subscription cancellation
- Billing errors
- Unsatisfactory customer service
- Misleading promotional offers
- Quality not meeting expectations
Standard Refund Script
Script
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Dear Standard Team,
I hope this message finds you well. I am writing to address a billing issue I encountered recently. I noticed an accidental charge on my account that I did not authorize. This has caused me some concern, and I would appreciate your assistance in resolving this matter.
Could you please process a refund for this charge? I believe it would be fair given the circumstances. Thank you for your attention to this issue, and I look forward to your prompt response.
Best regards,
Standard Refund Policy
Standard's refund policy allows for refunds or exchanges on unsatisfactory products within 30 days of purchase, provided the items are in original condition. Customers are encouraged to retain their receipts and may need to cover return shipping costs.
The Easiest Way to Get a Standard Refund
If you’re frustrated trying to get a refund from Standard—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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