Overview
Stasher is a cool brand that creates reusable silicone bags, perfect for anyone looking to reduce waste and make life a little more convenient. Their bags come in various sizes and colors, making them ideal for everything from storing snacks and lunches to organizing small items around the house. Plus, they're dishwasher, microwave, and freezer safe, so you can use them in so many ways. Stasher is all about helping you live a more eco-friendly lifestyle without sacrificing style or functionality!
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The description is based on a straightforward understanding of Stasher's products and services, aimed at a casual audience.
How to Get a Stasher Refund: Step by Step
If you purchased through the Stasher Website:
- Visit stasherbag.com and scroll down to the bottom of the page.
- Click on Contact Us.
- Fill out the contact form, ensuring to include:
- Your Order Number.
- The email associated with your account.
- A clear statement requesting a refund for your subscription with the reason for the request.
- In your message, mention that the subscription renewed without notice if applicable, or emphasize that the account was unused.
- Submit the request and wait for a confirmation email.
- Check your email for replies from customer support regarding your refund status.
If you purchased through Apple:
- Open the Settings app on your iPhone or iPad.
- Tap on your Apple ID at the top of the screen.
- Select Subscriptions.
- Find and tap on your Stasher subscription.
- Select Cancel Subscription to initiate the process.
- Open the App Store and tap on your profile picture at the top right.
- Scroll down and tap on Purchased, then find Stasher.
- Tap on Report a Problem next to the Stasher purchase.
- Choose Request a Refund and select a reason that supports your case, such as unnotified renewal or unused account.
If you purchased through Google Play:
- Open the Google Play Store app on your device.
- Tap the profile icon in the top right corner.
- Select Payments & Subscriptions.
- Tap Subscriptions and then find your Stasher subscription.
- Tap Cancel Subscription and follow the prompts.
- Go back to the main menu, tap on Account, then Purchase History.
- Find the Stasher transaction and tap on it to select Report a Problem.
- Select Request a Refund and explain your reason, emphasizing unnotified renewal.
If you purchased through a third-party service:
- Locate the specific service through which you purchased your Stasher subscription (e.g., PayPal, Amazon).
- Log in to your account on that service.
- Navigate to your Transaction History or Orders.
- Find the transaction for Stasher and select it.
- Look for a Request Refund or Dispute Charge option.
- Provide the needed information and state your reason, focusing on unnotified renewal or account inactivity.
Phone
The phone is not available.
Tips and Tricks for Getting a Stasher Refund
- Be polite but firm: Start your conversation with a friendly tone, then clearly state your request for a refund.
- Document everything: Keep records of all communications, including dates, times, and the names of representatives you speak with.
- Use social media: If you’re not getting results, consider posting your issue on Twitter or Facebook to grab attention.
- Escalate appropriately: If initial requests are ignored, ask to speak with a manager or escalate your issue to customer service higher-ups.
- Timing matters: Contact them right after you've identified an issue, as a longer wait may lead to a more complicated process.
- Refer to the product's warranty: If applicable, mention any guarantees that back your request for a refund.
- Frame it as a customer satisfaction issue: Emphasize that you want a solution that keeps you satisfied as a customer.
- Leverage community support: Mention that you’re part of a community that shares experiences, implying that your resolution could impact others' perceptions.
- Follow up regularly: If you don’t hear back, follow up every few days to keep your request on their radar.
- Use templates: Look for effective refund request templates online to ensure your request is structured and professional.
Why Do People Request Refunds from Stasher
- Service not used - Customers may request a refund if they did not utilize the booked luggage storage service.
- Location issues - Refund requests due to the listed storage location being unavailable or not as described.
- Booking errors - Mistakes made during the booking process leading to incorrect reservations.
- Change of plans - Customers might need to cancel their storage due to unexpected changes in their travel itinerary.
- Payment problems - Issues with payments, such as double charges or incorrect amounts being billed.
- Poor customer service - Unresolved issues or dissatisfaction with the service can lead customers to seek refunds.
- Quality of service - If the storage facilities do not meet expectations in terms of safety or cleanliness.
- Late arrivals - Customers may request refunds if they missed their booking time due to circumstances beyond their control.
- Item damage - If stored items are damaged while in custody, this can lead to refund requests.
- Miscommunication - Lack of clear information about policies and procedures can lead to dissatisfaction and refund requests.
Stasher Refund Script
Script
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Hello,
I hope this message finds you well. I am writing to address a billing issue I encountered with my recent transaction. It appears that I was charged incorrectly, and I would like to request a refund for this accidental charge.
I appreciate your attention to this matter and hope for a prompt resolution. Thank you for understanding.
Best regards,
Stasher Refund Policy
Stasher offers a full refund on bookings if canceled at least 24 hours before the scheduled drop-off time. If cancellations occur within the 24-hour window, refunds are not provided, but customers can modify their bookings without a penalty.
The Easiest Way to Get a Stasher Refund
If you’re frustrated trying to get a refund from Stasher—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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