Overview
Stern Pinball, Inc. is a really cool company that creates pinball machines! They design and build a variety of pinball games that you can find in arcades, bars, and even at home. Each game has its own unique theme, like movies, music, or superheroes, making them fun for everyone. They also sell parts and accessories for pinball machines, so if you own one, you can keep it running smoothly. Plus, they host events and tournaments where fans can come together and compete. It's all about enjoying the thrill and fun of pinball!
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The description is based on the company's offerings and aims to provide an easy-to-understand overview for casual consumers.
How to Get a Stern Pinball, Inc. Refund: Step by Step
If you purchased through Stern Pinball's website:
- Go to sternpinball.com and click on Contact Us at the bottom of the page.
- Select Support from the menu options.
- Choose the Billing Issues option from the support topics.
- Fill out the contact form with the following details:
- Your Name
- Email Address (associated with your account)
- Order Number (if available)
- In the Message section, clearly state the reason for the refund request. Emphasize that the subscription renewed without prior notice, if applicable.
- Submit the form and await a response. Monitor your email for any communication from the support team.
If you purchased through Apple:
- Open the Settings app on your device.
- Tap your Apple ID at the top of the settings menu.
- Select Subscriptions.
- Locate and select the subscription for Stern Pinball.
- Tap Report a Problem on the subscription page.
- Select Request a Refund.
- Choose Did not intend to purchase and explain that the subscription renewed unexpectedly. Mention if the account was unused or not utilized for the past billing cycle.
- Follow the instructions to submit your request.
If you purchased through Google Play:
- Open the Google Play Store app.
- Tap on the Hamburger Menu (three horizontal lines) in the top left corner.
- Select Account.
- Tap Purchase History.
- Find the Stern Pinball subscription and tap on it.
- Tap on Refund.
- Choose a reason for the refund. Emphasize that the account was not used and the subscription renewed without notice.
- Submit your request for a refund through the provided options.
If you purchased through Roku:
- Visit the Roku website and log into your account.
- Navigate to your Account settings.
- Scroll down to the Manage your subscriptions section.
- Locate your Stern Pinball subscription.
- Click on Cancel subscription (this is necessary to address billing issues).
- After cancellation, contact Roku support via the help section.
- Explain that the subscription billed without proper notice.
- Mention that it was unused to support your refund request.
- Follow the provided instructions to complete your refund request.
Tips and Tricks for Getting a Stern Pinball, Inc. Refund
- Be polite in initial communications; a friendly tone goes a long way.
- Document everything—keep records of emails, receipts, and any correspondence.
- Start with customer service through their website; provide all necessary details up front.
- Use social media to your advantage; tagging their official accounts can lead to quicker responses.
- If initial attempts fail, escalate to a manager or supervisor by asking to speak to someone higher up.
- Timing matters—avoid contacting them during peak hours or product launches when they might be overwhelmed.
- Be persistent but not aggressive; follow up regularly while maintaining professionalism.
- Share personal experiences—people often respond better when they feel a connection to your story.
- If all else fails, consider dispute claims through your credit card company as a last resort.
- Stay patient—resolutions can take time; don't let frustration lead to negative interactions.
Why Do People Request Refunds from Stern Pinball, Inc.
- Defective merchandise received upon delivery
- Incorrect item sent in the order
- Product not as described on the website
- Shipping delays beyond expected time frames
- Model discontinued or unavailable after purchase
- Faulty parts or malfunctioning equipment
- Unsatisfactory customer service experience
- Change of mind after purchase
- Billing errors or unauthorized charges on account
- Issues with warranty claims not honored
Stern Pinball, Inc. Refund Script
Script
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Dear Stern Pinball Team,
I hope this message finds you well. I am writing to address a billing issue that occurred with my recent order. I noticed an accidental charge on my account that I did not authorize. I believe this may have been an error during the checkout process.
I would greatly appreciate your assistance in processing a refund for this charge. Thank you for your attention to this matter, and I look forward to your prompt response.
Best regards,
[Your Name]
Stern Pinball, Inc. Refund Policy
Stern Pinball, Inc. generally does not offer refunds on products once they have been delivered. However, if a product is defective, customers may contact support for repair or replacement options.
The Easiest Way to Get a Stern Pinball, Inc. Refund
If you’re frustrated trying to get a refund from Stern Pinball, Inc.—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.