Overview
Stessa is a user-friendly platform that helps rental property owners manage their real estate investments effortlessly. The main services they offer include tracking income and expenses, generating tax-ready financial reports, and managing rental properties from one convenient dashboard. It's designed to simplify the financial side of being a landlord, so you can focus more on your properties and less on paperwork. Plus, it’s completely free!
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The description is based on information directly sourced from Stessa's website and aims to convey the company’s services in simple terms for everyday consumers.
How to Get a Stessa Refund: Step by Step
If you purchased through Credit Card:
- Log in to your Stessa account.
- Navigate to the Billing section on your dashboard.
- Locate the most recent transaction for your subscription.
- Click on the Transaction Details link.
- Select the Request Refund option.
- In the reason field, mention that the subscription renewed without notice.
- Emphasize that your account was unused during the billed period.
- Submit your refund request.
If you purchased through Apple:
- Open the Settings app on your iPhone or iPad.
- Tap on your Apple ID at the top of the screen.
- Select Subscriptions.
- Find the Stessa subscription in the list and tap on it.
- Scroll down and tap on Report a Problem.
- Choose Request Refund and specify your reason.
- Mention that your account was unused recently and that the renewal was unexpected.
- Follow the prompts to submit your request.
If you purchased through Google Play:
- Open the Google Play Store app on your device.
- Tap on the Menu icon and select Subscriptions.
- Locate your Stessa subscription and tap on it.
- Scroll down and select Report a Problem.
- Choose Request Refund and provide a brief reason.
- Mention that the subscription renewed without prior notice.
- State that you have not used the account recently to strengthen your case.
- Tap on Submit to send your request.
If you purchased through Roku:
- Go to the Roku website and sign in to your account.
- Navigate to the Manage Account section.
- Find your Stessa subscription under Subscriptions.
- Select the Transaction History link.
- Locate the charge for your subscription and click on Request Refund.
- In your request, note that you were unwittingly charged due to auto-renewal.
- Emphasize that you were not using the service during that billing period.
- Finish the submission process to send your refund request.
Phone
The phone is not available.
Tips and Tricks for Getting a Stessa Refund
- Document Everything: Keep a detailed record of every interaction you have with Stessa, including dates, times, and names of representatives.
- Be Clear and Concise: When requesting a refund, clearly state your reason and provide any necessary details in a straightforward manner.
- Use the Right Channels: Start by using their official contact form, but consider escalating to social media if responses are slow.
- Be Polite but Firm: Maintain professionalism in your tone, yet assertively express your need for the refund.
- Follow Up Regularly: If you don’t hear back within a week, follow up to keep your request active and on their radar.
- Use Specific Language: Refer to them as "your customer" and emphasize your continued loyalty and disappointment.
- Timing Matters: Request refunds during business hours for a quicker response, as weekends may result in delays.
- Engage in Public Forums: If you're not getting traction, mention your issue in a public forum like Reddit, as visibility can prompt action.
- Escalate if Necessary: If your issue isn't resolved, ask to speak with a manager or higher-level support.
- Share Positive Feedback: Mention good experiences you've had before the refund to remind them of your value as a customer.
- Offer to Provide Proof: If applicable, provide screenshots or other evidence to support your refund request.
- Stay Persistent: Many users report that repeated polite inquiries lead to success, so don't hesitate to follow up multiple times.
Why Do People Request Refunds from Stessa
- Service Not as Described - Users feel the features do not match what was promoted.
- Technical Issues - Frequent software bugs or downtimes hinder productivity.
- Poor Customer Support - Lack of timely assistance for queries or problems.
- Subscription Cancellation - Users change their mind and want a refund upon cancellation.
- Billing Errors - Incorrect charges or duplicate billing lead to refund requests.
- No Longer Needed - Users find they don't require the service anymore.
- Unsatisfactory Performance - The tool does not meet users' expectations for tracking finances.
- Competitor Solutions - Users opt for a different service that better fits their needs.
- Misunderstanding of Terms - Users want refunds due to confusion regarding subscription agreements.
Stessa Refund Script
Script
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Hello Stessa Team,
I hope this message finds you well. I recently noticed an unexpected charge on my account related to my subscription that I didn’t authorize. I believe this may be a billing error.
Given the situation, I kindly request a refund for this charge at your earliest convenience. I appreciate your prompt attention to this matter and look forward to resolving it quickly.
Thank you!
Best regards,
Stessa Refund Policy
Stessa offers a straightforward refund policy where users can request a refund within 30 days of the purchase if they are not satisfied with the service. The request must be made through their support channels, and users will receive a full refund provided the request meets the criteria outlined in their policy.
The Easiest Way to Get a Stessa Refund
If you’re frustrated trying to get a refund from Stessa—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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