Overview
Strides is a super handy app that helps you keep track of your habits and goals. Whether you want to drink more water, exercise regularly, or save money, Strides makes it easy to set what you want to achieve and shows you how you’re doing over time. You can create custom goals and reminders, and even see your progress with fun charts and stats. It’s like having a personal cheerleader right in your pocket!
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The description is based on the company's main offerings and presented in a simple, relatable way to engage consumers without using complex terms.
How to Get a Strides Refund: Step by Step
If you purchased through the Strides App directly:
- Open the Strides App on your device.
- Go to the main menu and select Settings.
- Scroll down and tap on Contact Support.
- Choose Billing Issues from the options provided.
- In your message, emphasize that the subscription renewed without notice or that the account was unused.
- Include your account details to expedite the process, such as email or username linked to your account.
- Submit the request and wait for confirmation from customer support.
If you purchased through Apple:
- Open the Settings app on your iPhone or iPad.
- Tap your name at the top to access your Apple ID.
- Select Subscriptions.
- Find and tap on the Strides App subscription.
- Scroll down to Cancel Subscription (required to initiate a refund request).
- Go to the App Store and tap on your profile picture at the top right.
- Select Purchased, then locate the Strides App.
- Scroll down and tap on Report a Problem next to your purchase.
- Choose Request a Refund and follow the prompts, explaining that you forgot to cancel or that the app did not meet expectations.
If you purchased through Google Play:
- Open the Google Play Store app on your device.
- Tap the menu icon (three horizontal lines) in the top left corner.
- Select Account.
- Tap on Purchase History.
- Find the Strides App subscription you wish to refund.
- Tap on the purchase and select Refund (only available within a certain timeframe).
- Follow the prompts, making sure to state that the subscription automatically renewed and that you did not intend to continue.
If you purchased through PayPal:
- Log in to your PayPal account.
- Click on Activity in the top menu.
- Locate the transaction for the Strides App in your list of transactions.
- Click on the transaction to view details.
- Select Report a Problem.
- Choose the option for Refund and provide details emphasizing that the payment was for a subscription that renewed without your consent.
Tips and Tricks for Getting a Strides Refund
- Be concise and clear in your initial communication, outlining the reason for your refund request.
- Document everything related to your purchase, including transaction emails and screenshots.
- Use polite but firm language to express your dissatisfaction and request a refund.
- Highlight any issues you encountered with the app that justify a refund.
- Contact customer support through multiple channels (email, app chat, social media) to increase visibility.
- Follow up regularly if you don’t get a response within a week.
- Mention any timing influences such as recent promotions or issues affecting your experience.
- Ask to escalate the issue to a supervisor if your initial request is denied.
- Utilize negative review strategies; mention that you may leave feedback on public platforms if not resolved.
- Consider changing your payment dispute if the refund process gets prolonged.
- Be patient but persistent; sometimes it requires several attempts to get a satisfactory response.
Why Do People Request Refunds from Strides
- Service not as described
- Technical issues that prevent usage
- Billing errors or unauthorized charges
- Cancelled subscription but still charged
- Unsatisfactory customer support experience
- Product features lacking or not functioning
- Accidental purchase or subscription
- Change of mind after purchase
Strides Refund Script
Script
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Dear Strides Support,
I hope this message finds you well. I recently noticed a billing issue regarding an accidental charge on my account. Unfortunately, I am quite dissatisfied with this unexpected amount and would like to kindly request a refund.
Thank you for your assistance in resolving this matter promptly. I appreciate your attention to this issue and look forward to your response.
Best regards,
Strides Refund Policy
Strides offers a 30-day money-back guarantee for all purchases. If you are not satisfied with the app within 30 days of your purchase, you can request a refund directly through their support channels.
The Easiest Way to Get a Strides Refund
If you’re frustrated trying to get a refund from Strides—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.