Overview
Submittable is a platform that helps people and organizations collect, review, and manage submissions easily. Whether it’s for applying to creative contests, grants, or even job openings, Submittable makes it simple for individuals to send in their work or proposals. On the other side, businesses can track and organize these submissions all in one place. It’s like a digital mailbox that streamlines the whole process, saving time and effort for everyone involved.
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The description is based on an overview of Submittable's services and is crafted to be easy to understand for everyday consumers.
How to Get a Submittable Refund: Step by Step
If you purchased through submittable.com directly:
- Log in to your Submittable account.
- Navigate to the Account Settings by clicking on your profile icon in the top right corner.
- Select Billing from the menu on the left side of the screen.
- Locate the Payment History section to find the transaction you want a refund for.
- Click on the transaction to view the details.
- Choose the Request Refund option.
- In the refund request form, clearly state that the subscription renewed without notice or emphasize that the account was unused.
- Submit the form and wait for a confirmation email regarding your request.
If you purchased through Apple:
- Open the Settings app on your device.
- Tap your Apple ID at the top of the screen.
- Select Subscriptions.
- Find and tap on your Submittable subscription.
- Scroll down and tap on Report a Problem.
- Select the issue that matches your situation.
- In the message box, mention that the subscription renewed without notice, and specify any relevant details.
- Tap Submit to send your request.
If you purchased through Google Play:
- Open the Google Play Store app on your device.
- Tap on the profile icon in the top right corner.
- Select Payments & subscriptions.
- Tap on Subscriptions and locate your Submittable subscription.
- Tap Cancel subscription (this might be necessary to initiate a refund).
- After canceling, go back to Payments & subscriptions.
- Tap on Account activity and find the transaction for Submittable.
- Tap on Request a refund and select the reason for your request.
- In the message area, emphasize that the subscription wasn't used or renewed unexpectedly.
- Submit your refund request.
If you purchased through another billing service:
- Contact the billing provider's customer support directly.
- Provide your account email and any transaction details they might require.
- Explain that you would like to request a refund because the subscription renews without prior notice.
- Be prepared to provide any supporting documents or information they ask for.
- Follow their instructions for confirming your identity and completing the refund request.
Phone
The phone is not available.
Tips and Tricks for Getting a Submittable Refund
- Document Everything: Keep screenshots of your submission, payments, and any relevant correspondence.
- Be Polite Yet Firm: Start with a courteous tone, then clearly state your request for a refund and the reason.
- Use Direct Messaging: Reach out via their support email or direct messaging on social platforms for quicker responses.
- Timing Matters: Request refunds well before any deadlines to increase your chances of a positive response.
- Personalize Your Request: Mention any specific experiences related to your submission to create a connection.
- Escalate When Necessary: If initial attempts fail, ask to speak with a supervisor or manager directly.
- Leverage Social Media: Post publicly about your issue to gain attention; sometimes public visibility prompts a faster resolution.
- Follow Up Regularly: Don’t let the matter fade; follow up every few days if you don’t hear back.
- Gather Support: If others have had similar issues, encourage them to contact Submittable as well for a united front.
- Be Clear on Charges: If disputing a charge, clarify exactly what you were billed for and how it differs from what was expected.
- State Legal Rights: If you feel this is warranted, mention your consumer rights regarding refunds or dissatisfaction.
- Consider Alternative Platforms: If you have difficulties, mention other similar platforms as leverage if they wish to retain your business.
Why Do People Request Refunds from Submittable
- Submission errors due to technical issues on the platform.
- Misunderstanding of submission guidelines.
- Change of mind after submitting an application.
- Ineligibility discovered after submission.
- Duplicate submissions that were not intentional.
- Program cancellation by the organization.
- Payment issues or accidental overcharges.
- Insufficient feedback or support during the submission process.
- Changes in personal circumstances affecting the ability to participate.
- Service dissatisfaction with the submission experience.
Submittable Refund Script
Script
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Hi Submittable Team,
I hope this message finds you well. I'm writing to address a billing issue I encountered with my recent charge. Unfortunately, it appears that I have been billed incorrectly for services I did not intend to purchase. I believe this may have been an accidental charge.
Given the circumstances, I would greatly appreciate your assistance in processing a refund for this amount. Please let me know if you need any further information to facilitate this request.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
Submittable Refund Policy
Submittable's refund policy states that all subscription fees are non-refundable. However, they may offer exceptions at their discretion under specific circumstances, such as service outages or billing errors.
The Easiest Way to Get a Submittable Refund
If you’re frustrated trying to get a refund from Submittable—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
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