How to Get a Sunset Refund

If you purchased through sunset.com directly:

1. Visit sunset.com and log in to your account.
2. Go to the profile or account settings, usually found at the top-right corner.
3. Select the Billing or Subscriptions section.
4. Locate your recent transactions or membership charges.
5. Identify the charge you wish to dispute, and click on Request Refund next to it.
6. In the refund request form, mention that the subscription renewed without notice.
7. Provide a brief detail explaining that your account was unused during the billing period or mention any discrepancies.
8. Submit the form and check for a confirmation email regarding your request.

If you purchased through Apple:

1. Open the Settings app on your iOS device.
2. Tap your Apple ID at the top of the screen.
3. Select Subscriptions.
4. Find the subscription to Sunset and tap on it.
5. Scroll down and choose Cancel Subscription to terminate future billing.
6. After cancellation, tap on Report a Problem next to the subscription.
7. Select the charge in question and pick a relevant issue (e.g., Didn’t mean to purchase).
8. In the description, highlight that the subscription was not used or renewed without proper notification.
9. Submit your request and keep an eye on your email for a follow-up.

If you purchased through Google Play:

1. Open the Google Play Store app on your Android device.
2. Tap the menu icon (three horizontal lines) in the top-left corner.
3. Select Subscriptions from the menu list.
4. Find your subscription to Sunset and tap on it.
5. Tap on Manage and select Cancel Subscription.
6. After cancellation, return to the Play Store menu.
7. Select Account, then tap on Purchase History.
8. Locate the Sunset charge and tap on it, followed by Request a Refund.
9. Fill in the refund request form, mentioning that it was unintended or that the account was not used during the last billing cycle.
10. Submit the request and monitor for a confirmation email from Google.

If you purchased through Roku:

1. Using the Roku remote, go to the Home screen.
2. Scroll down and select Streaming Channels.
3. Choose My Channels and locate the Sunset app.
4. Press the * (star) button on the remote when the app icon is highlighted.
5. Select Manage subscription and choose Cancel Subscription.
6. After cancellation, visit the Roku website and log into your account.
7. Go to the My Account section and find Order History.
8. Locate the Sunset charge in your history and click on Request a Refund.
9. In the message box, state that the subscription was renewed unexpectedly or note that the content was not accessed.
10. Submit the request and check your email for further updates.