How to Get a SunVPN Refund

If you purchased through a Credit Card:

1. Log into your bank account’s online portal or mobile app.
2. Navigate to the section labeled “Transactions” or “Account Activity.”
3. Locate the transaction associated with SunVPN; take note of the date and amount.
4. Click on the transaction to view more details.
5. Look for an option labeled “Dispute” or “Report a Problem.”
• Select the reason for the dispute as “Unauthorized charge” or “Refund request.”
• In the comments, mention that the subscription renewed without notice or that the account has been unused.
6. Submit the dispute request and keep a record of any confirmation message or number.

If you purchased through Apple (App Store):

1. Open the Settings app on your iPhone or iPad.
2. Tap your Apple ID at the top of the screen.
3. Select “Subscriptions.”
4. Find SunVPN in your list of active subscriptions.
5. Tap the subscription and then choose “Cancel Subscription.”
6. Go to your email and find your Apple purchase receipt. You will need details from this receipt.
7. Visit reportaproblem.apple.com in your web browser.
8. Sign in with your Apple ID and locate the SunVPN purchase.
9. Select “Report a Problem” next to the relevant transaction.
• In the dropdown, choose “I didn’t authorize this purchase” or “The item didn’t work as expected.”
• In the comments, emphasize that the subscription was charged without prior notification.
10. Submit the request for a refund.

If you purchased through Google Play:

1. Open the Google Play Store app on your Android device.
2. Select the menu icon (three horizontal lines) in the top-left corner.
3. Tap on “Subscriptions.”
4. Find SunVPN and select it from the list.
5. Tap “Cancel Subscription” to stop any future charges.
6. Visit play.google.com/store/account in your web browser and log in.
7. Click on “Order History.”
8. Locate the transaction for SunVPN.
9. Click on the three dots (menu icon) next to the transaction.
10. Select “Request a Refund.”
• In the reasons, select “It was not what I expected” or “Unauthorized charge.”
• Mention that the charge was unexpected and the account was not used.
11. Submit the refund request.

If you purchased through Roku:

1. Go to my.roku.com and sign in to your account.
2. Click on “Manage Account.”
3. Scroll to “Your subscriptions” and find SunVPN.
4. Click on “Unsubscribe.”
5. Go back to the homepage and scroll to “Billing.”
6. Click on “Purchase History.”
7. Find the SunVPN charge and click on it.
8. Look for an option that says “Request a Refund” or “Dispute Charge.”
• Select the reason as “Charge without notification.”
• Emphasize the account was not used and clarify the lack of notice.
9. Submit the refund request.