Overview
Super Lawyers is a service that helps people find outstanding lawyers in their area. They create a list of top attorneys based on various factors, like their experience and client reviews. If you’re looking for a lawyer, whether for personal matters or business, Super Lawyers makes it easy to find someone who is highly qualified and respected in their field. You can search by practice area or location, making it simple to connect with the right legal help for your needs.
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The description is based on Super Lawyers' offerings, aiming to provide a simple overview of their services for consumers seeking legal assistance.
How to Get a Super Lawyers Refund: Step by Step
If you purchased through superlawyers.com directly:
- Visit the Super Lawyers website and log into your account.
- Navigate to your Account Settings by clicking on your profile name in the top right corner.
- Select Billing Information from the menu options.
- Locate your transaction history and find the charge you wish to dispute.
- Click on Request Refund next to the relevant transaction.
- In the refund request form, mention specific reasons such as:
- The subscription renewed without notice.
- Services were not utilized during the subscription period.
- Request refund because of an unauthorized charge.
- Submit your refund request and await confirmation via email.
If you purchased through Apple:
- Open the Settings app on your device.
- Tap on your Apple ID at the top of the screen.
- Select Subscriptions.
- Find Super Lawyers in your list of subscriptions.
- Tap on it and select Cancel Subscription.
- Go back and scroll to the bottom of the screen to select Report a Problem.
- Choose the relevant purchase to request a refund, stating:
- The subscription was unintentionally renewed.
- I did not use the service.
- Requesting refund for an unexpected billing charge.
- Submit your report and monitor your email for updates.
If you purchased through Google Play:
- Open the Google Play Store app on your device.
- Tap the three horizontal lines in the top-left corner to open the menu.
- Select Subscriptions.
- Locate and tap on Super Lawyers.
- Tap Cancel Subscription to stop the service.
- After canceling, tap Help & feedback in the menu.
- Choose Request a Refund and select the appropriate order.
- In the request form, mention:
- The account was not used at all.
- The charge was unexpected based on the agreement.
- Submit your request and check your email for confirmation.
If you purchased through PayPal:
- Log into your PayPal account.
- Click on Activity at the top menu.
- Find the transaction for the Super Lawyers subscription.
- Click on the transaction to view details.
- Click on Report a problem.
- Select Request a refund and articulate the following:
- This charge was unauthorized or unexpected.
- The service was not utilized or relevant.
- Submit your request and await a response from PayPal.
Tips and Tricks for Getting a Super Lawyers Refund
- Document Everything: Keep detailed records of your interactions and agreements.
- Use Polite but Firm Language: Start your communication with a respectful tone but clearly state your request for a refund.
- Be Specific: Specify the reasons why you believe you're entitled to a refund; cite any specific agreements or terms you relied on.
- Escalate When Necessary: If you don’t receive a response, escalate your complaint to a supervisor or manager.
- Leverage Social Media: If you don’t get a resolution, consider posting about your experience on platforms like Twitter or Facebook, tagging the company.
- Timing is Key: Request a refund soon after the service was rendered to avoid being told it's too late.
- Use Fresh Perspectives: Sometimes seeking advice from new customer service representatives can yield different responses.
- Refer to Testimonials: Mention similar cases of refunds granted, as shared by users on forums, to bolster your position.
- Be Persistent: Don’t give up after one or two attempts; persistence can lead to more favorable outcomes.
- Offer a Compromise: If a full refund isn’t possible, suggest partial refunds or credits for future services.
Why Do People Request Refunds from Super Lawyers
- Unsatisfactory representation by the lawyer or law firm.
- Misleading advertising regarding the services provided.
- Inexperience of the attorney in the relevant legal matter.
- Hidden fees or unexpected charges that were not disclosed upfront.
- Poor communication and lack of responsiveness from the attorney.
- Failure to meet deadlines or fulfill contractual obligations.
- Conflict of interest that was not properly managed or disclosed.
- Changes in legal strategy that resulted in unnecessary expenses.
- Incomplete or inadequate legal work that did not resolve the issue.
- Perceived overcharging for services rendered.
Super Lawyers Refund Script
Script
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Dear Super Lawyers Team,
I hope this message finds you well. I am reaching out regarding a recent billing issue that I have encountered. It appears that I was accidentally charged for a service that I did not intend to purchase.
I would greatly appreciate your assistance in processing a refund for this charge. Thank you for your attention to this matter, and I look forward to resolving it promptly.
Best regards,
[Your Name]
Super Lawyers Refund Policy
Super Lawyers does not typically offer refunds for its services, as the fees are for the assessment and recognition process. However, any exceptions or specific inquiries regarding refunds can be addressed by contacting their customer service directly.
The Easiest Way to Get a Super Lawyers Refund
If you’re frustrated trying to get a refund from Super Lawyers—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
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