Overview
Super Local is a cool service that connects you with local businesses in your area. Whether you’re looking for a great restaurant, a handy plumber, or a unique shop, Super Local helps you find the best options nearby. They make it super easy to discover and support local favorites while getting the services you need. Plus, you can read reviews and find deals, making your local adventures even better!
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The description is based on a simple understanding of what Super Local offers, focusing on connecting consumers with local businesses in a friendly manner.
How to Get a Super Local Refund: Step by Step
If you purchased through superlocal.com directly:
- Go to superlocal.com.
- Scroll down to the bottom of the homepage and click on the ‘Contact Us’ link.
- Choose ‘Customer Support’ from the options provided.
- Fill out the support form with your account details.
- In the message section, mention that you wish to request a refund for your membership due to unexpected renewal charges.
- Submit the form and wait for a response from customer support.
If you purchased through Apple:
- Open the Settings app on your device.
- Tap on your Apple ID at the top of the menu.
- Select Subscriptions.
- Find and select your Super Local subscription.
- Tap on Cancel Subscription to stop future charges.
- After cancellation, go to the Apple Support website and sign in.
- Locate the option to Request a Refund for your subscription under Billing Issues.
- Fill out the request, indicating the subscription renewed without prior notice.
- Submit the request and check your email for confirmation.
If you purchased through Google Play:
- Open the Google Play Store app on your device.
- Tap on the Menu icon (three horizontal lines) in the top-left corner.
- Tap on Account and then on Purchase History.
- Locate the Super Local charge in your history.
- Tap on the transaction to view its details.
- Select Refund or Report a problem, depending on the options available.
- In the issue description, emphasize that you are requesting a refund due to not using the subscription.
- Submit your request and wait for a confirmation email.
If you purchased through Roku:
- Go to the Roku website and sign in to your account.
- Navigate to the My Account page.
- Scroll down to find the Subscriptions section.
- Locate your Super Local subscription and note that you may need to cancel it first.
- After cancellation, contact Roku Support directly through their help page.
- In your message, explain the reason for the refund request, focusing on the lack of notice for renewal.
- Submit your inquiry and watch for a response from Roku Support.
If you purchased through Amazon:
- Log into your Amazon account.
- Go to Your Account and select Your Memberships and Subscriptions.
- Find your Super Local subscription and click on it.
- Select Manage Subscription and cancel your subscription.
- Go back to the Your Account section and scroll to Your Orders.
- Locate the recent payment for Super Local and click on it.
- Tap Return or Replace Items, and in the comments, hold that you are seeking a refund due to non-usage of the service.
- Complete the submission and check your email for further guidance.
Phone
The phone is not available.
Tips and Tricks for Getting a Super Local Refund
- Gather Documentation: Keep all receipts, emails, and transaction records handy.
- Contact Customer Service Early: Reach out within a few days of your purchase to assert your claim.
- Be Polite but Firm: Start with a friendly tone, but clearly state your issue and what you want.
- Use Specific Language: Instead of saying "I'd like a refund," say "I'm requesting a refund due to [specific reason]."
- Mention Policy Discrepancies: If applicable, reference any discrepancies between your experience and the stated policies.
- Utilize Social Media: Post about your issue on platforms like Twitter for public visibility, which can expedite responses.
- Escalate When Necessary: If initial attempts fail, ask to speak to a supervisor or higher authority.
- Leverage Timing: Call or initiate your request early in the week or during business hours for quicker response.
- Be Prepared for Pushback: Practice your points beforehand to maintain your ground during the conversation.
- Stay Persistent: If your first request is denied, be prepared to follow up multiple times.
- Share Your Story: If possible, share your experience on forums or review sites to attract attention to your case.
- Know Your Rights: Familiarize yourself with consumer protection laws which may help your case.
- Use Email Follow-ups: Send a polite email summarizing your conversation, reiterating your request for a refund, to build a paper trail.
- Consider Dispute Options: If all else fails, mention potential dispute options through your bank or credit card company.
Why Do People Request Refunds from Super Local
- Incorrect item received
- Item damaged during shipping
- Item defective or not working
- Wrong size or color
- Order cancellation
- Late delivery
- Unsatisfactory quality
- Misleading product description
- Duplicate charge
- Personal reasons (no longer needed)
Super Local Refund Script
Script
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Hello Super Local Team,
I hope this message finds you well. I am writing to address a billing issue I encountered recently. It appears that I was charged incorrectly for my last transaction, which I did not intend to make. I would appreciate your help in resolving this matter.
Could you please process a refund at your earliest convenience? Thank you for your prompt attention to this issue.
Best regards,
Super Local Refund Policy
Super Local offers a 30-day money-back guarantee on all purchases. If you are not satisfied with your order, you can request a refund within this period, provided that the items are in their original condition.
The Easiest Way to Get a Super Local Refund
If you’re frustrated trying to get a refund from Super Local—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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