Overview
Sword and Scale is a true crime website that dives deep into the darker side of human nature. They offer a popular podcast that explores real-life criminal cases, showcasing chilling stories, interviews, and expert opinions. In addition to the podcast, the site features articles and videos that give you more insight into various heinous acts and the psychology behind them. Whether you're a true crime enthusiast or just curious about the stories behind the headlines, Sword and Scale provides a gripping look at crime and the people involved.
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The description is based on the services and content features provided by Sword and Scale, presented in a simple and relatable manner.
How to Get a Sword and Scale Refund: Step by Step
If you purchased through the Sword and Scale website:
- Visit the Sword and Scale website and scroll to the bottom of the page to find the 'Contact Us' link.
- Click on 'Contact Us' to access the support form.
- Fill out the form with your details and select 'Billing Issue' from the dropdown menu.
- In the message box, clearly state that you are requesting a refund for your membership, mentioning that 'the subscription renewed without my notice' or 'the account has been unused for a significant period.'
- Provide any relevant transaction details such as the date of the charge and the amount for quicker processing.
- Submit the form and take note of any confirmation number or email for your records.
- Wait for a response from customer service; if you don’t receive a reply within 48 hours, consider following up with a polite reminder.
If you purchased through Apple:
- Open the Settings app on your device.
- Tap your Apple ID at the top of the screen.
- Select 'Subscriptions' to view your active subscriptions.
- Find and select your Sword and Scale subscription.
- Tap 'Cancel Subscription' if required, then follow the prompts and navigate to the 'Report a Problem' webpage.
- On the webpage, select your subscription and choose the 'Request a Refund' option.
- In the description, mention that 'the subscription renewed without my consent' or 'the service was not used.'
- Submit your request and check your email for any updates regarding your refund status.
If you purchased through Google Play:
- Open the Google Play Store app on your device.
- Tap on the profile icon in the top right corner.
- Select 'Payments & Subscriptions', then 'Subscriptions'.
- Locate your Sword and Scale subscription and select it.
- Tap on 'Manage', then choose 'Cancel Subscription' if necessary.
- Return to the 'Payments & Subscriptions' section and select 'Refund' next to the subscription.
- In the feedback field, indicate that 'the subscription renewed unexpectedly' or 'I have not utilized my subscription.'
- Submit your request and keep an eye on your email for further instructions.
If you purchased through Roku:
- Navigate to the Roku home screen and highlight the Sword and Scale channel.
- Press the * button on your remote to open the options menu.
- Select 'Manage Subscription' to see your subscription details.
- Make sure to cancel the subscription by selecting 'Cancel subscription'.
- After canceling, go to the Roku support website to initiate a refund request.
- Fill out the refund form, specifying that 'the subscription auto-renewed without adequate notification.'
- Provide relevant information, like your account email and subscription date.
- Submit your request and wait for a response from the Roku support team.
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Tips and Tricks for Getting a Sword and Scale Refund
- Be polite but firm: Start with a courteous tone in your email or message to set a positive tone.
- Document everything: Keep records of your purchase, any communications, and screenshots relevant to your case.
- Use specific language: Clearly state that you are requesting a refund and refer to your rights under consumer protection laws if necessary.
- Escalate tactically: If your first request is denied, escalate to a supervisor or manager for a second request.
- Timing is key: Try to make your request shortly after the transaction, ideally within the first week.
- Leverage social media: If you aren’t getting results, consider posting your experience on social media to gain visibility.
- Follow up persistently: Don’t let your request go cold; follow up regularly to keep the pressure on.
- Use a subject line that grabs attention: Something like "Urgent: Refund Request" can elicit a quicker response.
- Offer to share positive feedback: Mention that you’d be willing to revise your experience if the refund is granted.
- Know the product’s shortcomings: If the product didn’t meet expectations, mention specific issues to support your case.
Why Do People Request Refunds from Sword and Scale
- Service not as advertised - The content does not match what was promised.
- Technical issues - Frequent app crashes or streaming problems.
- Content unavailability - Episodes missing or unavailable in subscription.
- Subscription cancellation difficulty - Issues with canceling the subscription.
- Quality of content - Dissatisfaction with the quality or relevance of episodes.
- Billing mistakes - Incorrect charges or unauthorized transactions.
- Change of mind - Subscriber no longer wishes to continue the service.
- Customer service experience - Poor interaction with support staff.
- Family-friendly concerns - Inappropriate content for expected audience.
- Value perception - Feeling that the service is not worth the cost.
Sword and Scale Refund Script
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Hello,\
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I hope this message finds you well. I am reaching out regarding a billing issue I encountered with my recent subscription to Sword and Scale. I noticed an accidental charge on my account that I did not intend to authorize.\
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Given my current dissatisfaction with this unexpected charge, I kindly request a refund at your earliest convenience. Thank you for your understanding and assistance in resolving this matter.\
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Best regards,
Sword and Scale Refund Policy
Sword and Scale offers a 30-day money-back guarantee for its subscription services, allowing users to request a full refund within this period if they are unsatisfied. After 30 days, no refunds are provided for any payments made.
The Easiest Way to Get a Sword and Scale Refund
If you’re frustrated trying to get a refund from Sword and Scale—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
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