Overview
That Asset is a company that helps you manage your investments and assets simply and efficiently. They offer services like guiding you through buying and selling stocks or real estate, providing tools to track your investments, and giving advice on how to grow your wealth over time. Whether you're just starting to invest or looking to optimize your existing portfolio, That Asset makes it easier for everyday people to make smart financial choices.
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The description is based on a straightforward overview of That Asset's services, aimed at consumers, ensuring clarity and accessibility without complex terminology.
How to Get a That Asset Refund: Step by Step
If you purchased through Credit/Debit Card:
- Visit thatasset.com and log into your account.
- Navigate to the 'Billing' section from your account dashboard.
- Find the recent transactions or subscriptions listed under your account.
- Select the transaction you want to dispute for a refund.
- Click on the 'Request Refund' button next to the transaction.
- In the message field, emphasize that the service was not used or that the renewal occurred without notice to enhance your chances of approval.
- Submit your request and note the confirmation number for future reference.
If you purchased through Apple:
- Open the Settings app on your iPhone or iPad.
- Tap your Apple ID at the top of the screen.
- Select 'Subscriptions'.
- Locate the subscription related to That Asset.
- Tap on the subscription, then choose 'Cancel Subscription'.
- Immediately after cancellation, tap 'Report a Problem' to report the charge.
- In your report, mention clearly that the subscription renewed without your consent to strengthen your refund request.
If you purchased through Google Play:
- Open the Google Play Store app on your device.
- Tap the menu icon (three lines) in the upper-left corner.
- Select 'Subscriptions' from the menu.
- Find the subscription for That Asset.
- Click on 'Manage', then tap on 'Cancel Subscription'.
- After cancellation, visit the Google Play Refund Request page.
- Fill out the refund request form, and ensure to state that the subscription was renewed unexpectedly, which can help your claim.
If you purchased through PayPal:
- Log into your PayPal account at paypal.com.
- Click on 'Activity' at the top of the page.
- Find the transaction related to your That Asset subscription.
- Select the transaction, then click on 'Report a Problem'.
- Choose 'I want to request a refund'.
- In your message, specify that the subscription renewed without prior notice.
- Submit your request and keep a record of the confirmation.
If you purchased through a gift card:
- Contact That Asset customer support through their website.
- Provide them with your account details and mention that you would like to request a refund.
- Explain that the service was not utilized, which could bolster your case.
- Ask for the specific process or documentation needed to initiate the refund request.
Phone
The phone is not available.
Tips and Tricks for Getting a That Asset Refund
- Be polite and professional in your initial communication, as it sets a positive tone.
- Document everything related to your purchase and attempt to get a refund, including emails and receipts.
- Use the right channels: Start with customer support, then escalate to managers if needed.
- Contact via social media for faster responses; companies tend to be more responsive in public forums.
- Reference specific company policies or consumer rights when making your case.
- File a complaint with relevant consumer protection agencies if you reach a dead end.
- Choose the right time to ask for a refund, such as immediately after a negative experience or after a significant company event.
- Use strong language like "unacceptable" or "disappointed" to convey urgency and seriousness.
- Be persistent; follow up regularly, but avoid being aggressive.
- Know what you want; be clear if you want a refund or an exchange.
- Ask for a higher-up if the representative cannot help; managers often have more authority to grant refunds.
- Involve your bank or credit card company if the situation doesn’t resolve; they might assist with chargebacks.
- Share your experience on public forums to gain support and advice from other users.
- Be flexible and open to alternative resolutions, such as store credit, if that suits you.
- Keep your tone friendly but firm to avoid alienating the person you are dealing with.
- Utilize timing strategically; late on Fridays is often a good time to catch someone before the weekend.
Why Do People Request Refunds from That Asset
- Product defects or damage upon arrival
- Incorrect items received
- Not as described on the website
- Delayed shipping beyond estimated delivery dates
- Issues with customer support not resolved
- Subscription billing errors or unauthorized charges
- Change of mind or buyer's remorse
- Technical problems with products or services
- Late or missed promotional offers
- Incompatibility with other products or software
That Asset Refund Script
Script
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Dear That Asset Team,
I hope this message finds you well. I am writing to address a billing issue I encountered, which resulted in an accidental charge to my account. After reviewing my transactions, I noticed this charge was unexpected and I believe it was made in error.
I would greatly appreciate your assistance in processing a refund for this amount. Thank you for your attention to this matter, and I look forward to your prompt response.
Best regards,
That Asset Refund Policy
That Asset provides a refund policy that allows customers to request a refund within 30 days of purchase. To be eligible for a refund, items must be unused and in their original packaging. Customers are encouraged to contact their support team for assistance with the refund process.
The Easiest Way to Get a That Asset Refund
If you’re frustrated trying to get a refund from That Asset—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback’s team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may vary depending on specific circumstances.
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