Overview
The Great Courses Plus is an online learning platform where you can explore a huge range of topics through engaging video lectures. It's like taking classes from top university professors without the stress of grades or homework! You can watch courses on everything from history and science to cooking and photography, all at your own pace. Plus, you can access the content anytime, making it super convenient for busy schedules. It’s perfect for anyone who loves to learn something new or dive deeper into a subject they’re passionate about.
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The description is based on general knowledge of The Great Courses Plus and its offerings, presented in a simple and relatable way for average consumers.
How to Get a The Great Courses Plus Refund: Step by Step
If you purchased through thegreatcoursesplus.com:
- Visit thegreatcoursesplus.com.
- Scroll to the bottom of the page and click on Contact Us.
- Choose the option for Customer Support to open the support form.
- In the support form, fill in your Name, Email, and Membership ID.
- In the Subject field, type Refund Request.
- In the message area, mention that your subscription renewed without notice.
- Explain that you have not used the service or that it was unused for an extended period.
- Submit the form and wait for a response, typically within 24-48 hours.
If you purchased through Apple:
- Open the Settings app on your iPhone or iPad.
- Tap on your Apple ID at the top of the settings screen.
- Select Subscriptions.
- Find and tap on The Great Courses Plus subscription.
- Select Cancel Subscription (if applicable) to stop any future billing.
- Scroll down and tap on Report a Problem.
- Choose Request a Refund from the list of options.
- In the description, mention that your subscription renewed unexpectedly or that the account was unused.
- Follow the prompts to complete the refund request.
If you purchased through Google Play:
- Open the Google Play Store app on your device.
- Select the Menu icon (three horizontal lines) in the upper-left corner.
- Tap on Subscriptions.
- Find and select The Great Courses Plus subscription.
- Tap on Cancel Subscription (if applicable).
- Go back to the Menu and select Account.
- Tap on Order History to find your subscription purchase.
- Next to the order, tap on Report a Problem.
- Choose Request a Refund and in the message, state that the subscription was not used or renewed without notice.
- Submit your request and wait for confirmation.
If you purchased through Roku:
- Press the Home button on your Roku remote.
- Select Streaming Channels from the menu.
- Search for or go to The Great Courses Plus channel.
- Highlight the channel, press the * button on your remote.
- Select Manage Subscription.
- Select Cancel Subscription to stop further charges.
- Visit Roku Support online.
- Navigate to the Contact Us section to submit a refund request.
- In your message, specify that the subscription was not used or was renewed without any reminder.
- Wait for a response from Roku regarding your refund.
Tips and Tricks for Getting a The Great Courses Plus Refund
- Act Quickly: Request your refund as soon as you realize you need it, ideally within a few days of your purchase.
- Be Polite but Firm: Start your communication with a positive tone; express disappointment professionally.
- Use Direct Email: Reach out via direct email to customer support instead of using the contact form for better visibility.
- Reference Company Policies: Cite any relevant company policies that support your case when requesting a refund.
- Provide Clear Reasons: Be specific about why you are requesting the refund, such as issues with content or usability.
- Escalate if Needed: If initial attempts fail, ask to speak to a supervisor or manager for further assistance.
- Use Social Media: If you're not getting anywhere, post on platforms like Twitter or Facebook to gain attention.
- Document Everything: Keep records of all communications, including dates and names of representatives you spoke with.
- Be Persistent: Follow up regularly if there is no response; don't hesitate to reach back out multiple times.
- Leverage Community Experiences: Use tips or successful strategies shared by others in forums or review sites to bolster your request.
Why Do People Request Refunds from The Great Courses Plus
- Content quality does not meet expectations.
- Technical issues preventing access to courses.
- Subscription cancellation within the trial period.
- Difficulty navigating the platform.
- Missed promotions or discounts.
- Insufficient course variety in a specific subject area.
- Length of courses is more than anticipated.
- Unclear course descriptions leading to dissatisfaction.
- Inability to download or save content for offline viewing.
- Personal circumstances such as financial difficulties.
The Great Courses Plus Refund Script
Script
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Hello,
I hope this message finds you well. I am writing to address a billing issue I encountered with my recent subscription. I accidentally incurred a charge that I did not intend to authorize, and I am quite disappointed with this unexpected expense.
I would greatly appreciate your assistance in processing a refund for this charge. Thank you for your attention to this matter; I look forward to your prompt response.
Best regards,
The Great Courses Plus Refund Policy
The Great Courses Plus offers a 30-day money-back guarantee for new subscribers. If you cancel your subscription within this period, you will receive a full refund provided you haven't already accessed more than two courses.
The Easiest Way to Get a The Great Courses Plus Refund
If you’re frustrated trying to get a refund from The Great Courses Plus—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.