Overview
Therabody is all about helping people feel better and recover faster. They create amazing wellness products, like the popular Theragun, which is a device that uses percussive therapy to relax sore muscles and improve recovery after workouts. They also offer a range of other wellness tools and accessories, focusing on promoting overall health and well-being. Plus, they have great apps and resources that guide you on how to use their products effectively, making it easier to take care of your body whether you're an athlete or just looking to relieve some everyday stress.
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The description is based on the accessible and friendly tone of the brand while avoiding complicated terms.
How to Get a Therabody Refund: Step by Step
If you purchased through therabody.com:
- Go to the Therabody website and scroll down to the bottom of the homepage.
- Click on the "Contact Us" link located in the footer.
- Choose "Email Us" from the contact options provided.
- Fill out the contact form:
- In the Subject line, write "Request for Refund".
- In the Message box, state your request clearly. Mention that the subscription renewed without your consent and you would like a refund. Include any relevant details about your account.
- Submit the form and wait for a response from customer support.
If you purchased through Apple:
- Open the Settings app on your device.
- Tap on your Apple ID at the top of the screen.
- Tap on Subscriptions.
- Select the Therabody subscription you wish to cancel.
- Tap on Cancel Subscription to stop further charges.
- To request a refund, go to the Apple Report a Problem website at reportaproblem.apple.com.
- Log in with your Apple ID and find the Therabody charge.
- Click on "Report a Problem" next to the charge.
- Select "I didn't authorize this purchase" or "Item didn't work as expected" for better chances of a refund.
- Provide any necessary details and submit your request.
If you purchased through Google Play:
- Open the Google Play Store app on your device.
- Tap on the three horizontal lines in the top left corner.
- Select Account from the menu.
- Tap on Purchase History.
- Find the Therabody subscription charge.
- Click on Report a problem next to it.
- Select Request a refund and provide a reason. Emphasize that the subscription renewed without notice.
- Submit your request and await a response.
If you purchased through Roku:
- Go to Roku's website and log into your account.
- Click on My Account then Manage Account.
- Find the Therabody subscription under the 'Manage Your Subscriptions' section.
- Cancel the subscription to prevent further charges.
- To request a refund, locate the Help section on the website.
- Look for Contact Us and select an option to email or chat with support.
- Mention that the account was not used and you are requesting a refund for the last charge.
- Complete the form with all necessary details and submit your request.
Tips and Tricks for Getting a Therabody Refund
- Be polite but firm: Start your communication with a respectful tone, but clearly state your expectation for a refund.
- Use specific language: Mention phrases like "I would like to initiate a refund" or "I'm disappointed with the product" to emphasize your request.
- Document everything: Keep records of your purchase, communications, and any relevant product issues to support your claim.
- Escalate if needed: If your first attempt fails, ask to speak to a supervisor or a higher-level support agent.
- Contact through multiple channels: Try reaching out via email, chat, and phone for better chances of a successful response.
- Be strategic with timing: Contact them early in the week when they are less busy, as response times may be quicker.
- Leverage social media: If you're not getting a response, post your issue publicly on platforms like Twitter or Facebook to grab their attention.
- Use customer feedback: Referencing positive reviews or experiences can create leverage in your discussions.
- Stay persistent: Don’t hesitate to follow up if you don’t receive a response within a few days.
- Be ready to return the product: Have the item packaged and prepared for return as soon as your refund is approved to avoid delays.
Why Do People Request Refunds from Therabody
- Product not working as advertised
- Items arrived damaged or defective
- Incorrect item received
- Shipping delays beyond expected time
- Product did not meet expectations or needs
- Allergic reactions or discomfort from products
- Changes in financial situation necessitating refund
- Customer dissatisfaction with product performance
- Item was purchased by mistake
- Returned due to a better alternative found
Therabody Refund Script
Script
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Dear Therabody Team,
I hope this message finds you well. I am writing to address a billing issue I encountered with my recent order. I noticed an accidental charge that I did not authorize. As a valued customer, I'm disappointed by this oversight and would appreciate your assistance in resolving it.
Could you please process a refund at your earliest convenience? Thank you for your attention to this matter, and I look forward to your prompt response.
Best regards,
[Your Name]
Therabody Refund Policy
Therabody offers a 30-day satisfaction guarantee on their products, allowing customers to return items for a full refund if they are not satisfied. Items must be returned in their original condition and packaging to be eligible for a refund.
The Easiest Way to Get a Therabody Refund
If you’re frustrated trying to get a refund from Therabody—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
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