Overview
Thetis Games is a fun and creative game development company that focuses on making cool, engaging games for everyone. They offer a variety of games across different platforms, from mobile to PC. Whether you're into action, adventure, or puzzle games, there's something for you to enjoy. Plus, they often bring fresh updates and new content, so there's always something exciting to look forward to!
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The description is based on simple, relatable language designed to explain Thetis Games' services to everyday consumers without using complex terminology.
How to Get a Thetis Games Refund: Step by Step
If you purchased through Thetis Games directly on their website:
- Visit thetisgames.com.
- Scroll to the bottom of the page and click on Contact Us.
- Fill out the contact form with the following details:
- Subject: Refund Request
- Account details: Provide your username and the email associated with your subscription.
- Message: Mention that the subscription renewed without notice or that you were unaware of the recurring charge.
- Request a refund clearly, emphasizing any unused time of your account.
- Submit the form and wait for a response. Be prepared to follow up if you do not hear back within a reasonable time.
If you purchased through Apple:
- Open the Settings app on your device.
- Tap on your Apple ID at the top.
- Select Subscriptions.
- Find and select your membership with Thetis Games.
- Under the subscription details, select Report a Problem.
- Choose Submit a Request and select Request a Refund.
- In the message box, state that the subscription renewed unexpectedly, and emphasize any lack of use since renewal.
- Submit your request.
If you purchased through Google Play:
- Open the Google Play Store app.
- Tap on the Menu icon (three horizontal lines) in the top-left corner.
- Select Subscriptions.
- Choose your subscription to Thetis Games.
- Tap Manage and then Report a Problem.
- In the description, highlight that there was an automatic renewal without your consent and emphasize that the account was not used.
- Submit the refund request.
If you purchased through Roku:
- Go to my.roku.com and sign in to your Roku account.
- Click on Manage your subscriptions.
- Locate Thetis Games subscription and select Unsubscribe.
- Once unsubscribed, click on Get Help at the bottom of the page.
- Select Contact Roku Support and choose the email option.
- In your email, explain that the subscription renewed automatically without notification, and request a refund for the recent charge.
- Send the email and watch for a support reply.
If you purchased through PayPal:
- Log in to your PayPal account.
- Go to Activity and find the transaction for Thetis Games.
- Click on the transaction to open details.
- Choose Report a Problem.
- Select Request a Refund and provide reasoning, mentioning the unexpected renewal and lack of account usage.
- Submit the request.
Phone
The phone is not available.
Tips and Tricks for Getting a Thetis Games Refund
- Document Everything: Keep all correspondence, receipts, and screenshots related to your purchase.
- Be Polite: Start your communication in a friendly manner; users report success with a positive tone.
- State Your Case Clearly: Clearly explain why you want a refund without being emotional; stick to the facts.
- Use Specific Language: Frame your request in terms of dissatisfaction with the product rather than just wanting money back.
- Escalate Wisely: If initial contact doesn’t work, escalate to higher-ups or use social media to gain visible traction.
- Timing Matters: Contact them during their business hours to increase the likelihood of a quick response.
- Be Persistent: If you don’t hear back, follow up; several users found success through perseverance.
- Utilize Public Forums: Sharing your experience on platforms like Reddit may prompt the company to respond more quickly.
- Consider Alternative Contact Methods: Reach out via social media if email isn’t getting you anywhere.
- Leverage Consumer Protection Laws: Mentioning your rights as a consumer can sometimes expedite the process.
Why Do People Request Refunds from Thetis Games
- Game not working as advertised
- Technical issues such as crashes or bugs
- Purchase made by mistake
- Unfulfilled features promised during purchase
- Change of mind after buying
- Incompatibility with device or system requirements
- Unsatisfactory gameplay or quality
- Late delivery of digital products
- Account issues preventing access to the game
- Misleading information on the website
Thetis Games Refund Script
Script
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Dear Thetis Games Team,
I hope this message finds you well. I am contacting you regarding a recent billing issue with my account. Unfortunately, I noticed an accidental charge that I did not authorize, which has left me quite concerned. I believe this may have been due to a system error.
I would greatly appreciate your assistance in processing a refund for this charge at your earliest convenience. Thank you for your understanding and support.
Best regards,
[Your Name]
Thetis Games Refund Policy
Thetis Games does not offer refunds for purchased games unless required by law. If you experience technical issues, they recommend contacting customer support for assistance.
The Easiest Way to Get a Thetis Games Refund
If you’re frustrated trying to get a refund from Thetis Games—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
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