Overview
Thriveworks is a company that focuses on making mental health support easier for everyone. They offer a range of services, including counseling and therapy for individuals, couples, and families. Whether you’re facing stress, anxiety, or relationship issues, Thriveworks has trained professionals ready to help you. They also provide online therapy options, which means you can connect with a therapist from the comfort of your own home. Plus, they offer coaching for personal and professional growth. Overall, Thriveworks is all about helping people live happier, healthier lives by providing accessible mental health support.
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The description is based on Thriveworks' general offerings and aims to present their services in a straightforward and friendly way.
How to Get a Thriveworks Refund: Step by Step
If you purchased through Thriveworks website:
- Visit the Thriveworks support page at thriveworks.app/contact.
- Select the option for Billing Issues.
- Fill out the contact form with the following details:
- Your account email.
- Details of the transaction (include dates and amounts).
- In the message, mention that the subscription renewed without notice or that the account was unused.
- State that you’d like to request a refund.
- Submit the form and check your email for a confirmation.
- Follow up with a polite reminder if you do not receive a response within a few days.
If you purchased through Apple:
- Open the Settings app on your device.
- Tap your Apple ID at the top of the screen.
- Select Subscriptions.
- Find and tap the Thriveworks subscription.
- Tap Cancel Subscription to stop future billing.
- Visit reportaproblem.apple.com to submit a refund request:
- Log in with your Apple ID.
- Locate the transaction and select Report a Problem.
- Choose Item didn't work as expected or Unauthorized charge.
- In the message box, emphasize that the subscription renewed without notice or that it was unused at the time of charge.
- Submit your report and check your email for updates.
If you purchased through Google Play:
- Open the Google Play Store app.
- Tap the Menu icon (three horizontal lines) in the top left corner.
- Select Account.
- Find the section for Purchase History.
- Locate the Thriveworks subscription and tap on it.
- Tap Report a problem.
- Select the option for Request a refund.
- In the message, say the subscription renewed without notice or that it was unused.
- Submit your request and allow a few days for processing.
If you purchased through Roku:
- Visit my.roku.com and log into your account.
- Navigate to Manage your subscriptions.
- Find the Thriveworks subscription and pause or cancel it.
- Go to Help→ Contact Us on the Roku support page.
- Select Billing Issues to submit a support request:
- Provide the details of your subscription and mention that you seek a refund due to renewal without notice.
- Follow any instructions provided and wait for a response.
Tips and Tricks for Getting a Thriveworks Refund
- Document everything related to your appointment, including confirmations and communications.
- Use a calm and polite tone when speaking with customer service representatives.
- Clearly state your reason for the refund and be concise about any issues experienced.
- Ask to speak with a supervisor if the initial representative is unhelpful.
- Timing matters—try calling early in the morning or late in the evening for potentially shorter wait times.
- Emphasize your loyalty as a customer if applicable; mention how long you've been with the service.
- If denied, ask for a written explanation of the denial; this can provide leverage in further discussions.
- Use social media to voice your concerns publicly; companies often respond faster to public mentions.
- Check local regulations on mental health services to see if there are additional grounds for your claim.
- Follow-up consistently, including sending polite reminders if you haven't received a response.
Why Do People Request Refunds from Thriveworks
- Service dissatisfaction - Clients feel the services did not meet their expectations.
- Scheduling conflicts - Clients are unable to attend sessions due to unforeseen circumstances.
- Personal reasons - Life changes or emergencies prevent continuation.
- Financial constraints - Clients can no longer afford the service fees.
- Quality of service - Clients are dissatisfied with the specific provider or therapist.
- Misunderstanding of services - Clients feel the services were not accurately represented at the time of purchase.
- Technical issues - Problems with the platform or app that hinder usability.
- Change in treatment plans - Shifts in therapeutic approach that the client disagrees with.
- Limited session availability - Difficulty in securing timely appointments.
- Communication barriers - Issues with understanding or connecting with the provider.
Thriveworks Refund Script
Script
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Dear Thriveworks Team,
I hope this message finds you well. I am writing to address a billing issue that I recently encountered. I noticed an accidental charge on my account that I believe was made in error. I would greatly appreciate your assistance in processing a refund for this charge.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
Thriveworks Refund Policy
Thriveworks offers a satisfaction guarantee, allowing clients to request a refund if they are not satisfied with their therapy services. Refund requests must typically be made within a specific timeframe following the service, and the process is designed to ensure that clients feel safe and supported in their mental health journey.
The Easiest Way to Get a Thriveworks Refund
If you’re frustrated trying to get a refund from Thriveworks—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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