Overview
Total Security Ltd is all about keeping your online presence safe and private. They offer a range of services, including a Virtual Private Network (VPN) that helps you browse the internet securely by masking your IP address. This means you can surf the web without worrying about prying eyes or hackers. They also provide tools to protect your devices from harmful software and cyber threats. Basically, if you want to enjoy the internet without the fear of your personal information being stolen, Total Security has got your back!
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The description is based on the services typically provided by companies like Total Security Ltd that focus on online privacy and cybersecurity.
How to Get a Total Security Ltd Refund: Step by Step
If you purchased through totalvpn.com:
- Visit totalvpn.com and scroll to the bottom of the page.
- Click on Support.
- Choose Contact Us.
- Select Billing Inquiry.
- Fill out the contact form with the following details:
- Your email address.
- Your account number (if applicable).
- Select Refund Request from the drop-down menu.
- In the message box, mention the following:
- The subscription renewed without your consent.
- Emphasize any periods of non-use.
- State any issues you faced with the service, if applicable.
- Submit the form and await a response.
If you purchased through Apple:
- Open the Settings app on your device.
- Tap your Apple ID at the top of the screen.
- Select Subscriptions.
- Tap on your TotalVPN subscription.
- Scroll down and select Report a Problem.
- Choose the option stating the subscription renewed unexpectedly.
- Include details like the lack of prior notification and your intent to request a refund.
If you purchased through Google Play:
- Open the Google Play Store app.
- Tap your profile icon in the top right corner.
- Select Payments & Subscriptions.
- Go to Subscriptions and find your TotalVPN subscription.
- Tap on Manage and then select Refund.
- Explain that the subscription renewed without notice.
- Submit your request for a refund.
If you purchased through Roku:
- Go to Roku.com and sign in to your account.
- Navigate to Manage Account.
- Select Subscriptions.
- Find your TotalVPN subscription.
- Click on Cancel Subscription.
- Follow the prompts to confirm cancellation.
- After cancellation, use the Contact Us option on the Roku page.
- In your message, mention that the subscription renewed without your consent and request a refund due to being an unused service.
Tips and Tricks for Getting a Total Security Ltd Refund
- Document everything related to your purchase and communication with the company.
- Contact customer support via chat for quicker responses than email.
- Use a firm but polite tone to express your dissatisfaction and request a refund.
- Reference specific terms from their refund policy to support your case.
- Escalate to a supervisor if initial representatives are unhelpful.
- Be persistent and follow up regularly until you get a resolution.
- Share your experience on social media to prompt a quicker response from the company.
- Time your requests just before the weekend or holiday periods to catch them off guard.
- Consider using email threads to keep a record of all communications for reference.
- Leverage online reviews to express dissatisfaction if you don’t receive a timely response.
- Look for user-submitted examples of successful refund requests for inspiration on wording.
- Request confirmation of your refund request to create a paper trail.
Why Do People Request Refunds from Total Security Ltd
- Service not working as advertised
- Poor customer support experiences
- Unresolved connectivity issues
- Unmet speed expectations
- Compatibility problems with devices
- Subscription auto-renewal without consent
- Security concerns with the application
- Incorrect billing or charges
- Change in personal circumstances affecting usage
- Service availability in their region
Total Security Ltd Refund Script
Script
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Dear Total Security Ltd Team,
I hope this message finds you well. I am writing to address a billing issue I encountered recently, as I have noticed an accidental charge on my account. I believe this may have been an error, as I did not intend to authorize this transaction.
Given the circumstances, I kindly request a refund for this charge. I have been a satisfied user of your services in the past and hope we can resolve this matter quickly.
Thank you for your attention to this issue. I look forward to your prompt response.
Best regards,
Total Security Ltd Refund Policy
Total Security Ltd offers a money-back guarantee on all subscription plans. Annual subscriptions are eligible for a full refund within 30 days of the initial purchase or renewal date, while monthly subscriptions are eligible within 15 days. Refunds require full termination of the subscription; simply canceling auto-renewal does not automatically trigger a refund.)
The Easiest Way to Get a Total Security Ltd Refund
If you’re frustrated trying to get a refund from Total Security Ltd—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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