Overview
Trakt is a cool website and app that helps you keep track of the shows and movies you watch. You can create an account and easily log what you've seen, mark things as favorites, and even discover new stuff to watch based on what you like. It also lets you connect with friends, so you can see what they’re watching and share recommendations. Plus, it has features like reminders for upcoming episodes and a calendar to keep track of when your favorite shows air. It's a fun way to organize your viewing and make sure you never miss a thing!
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The description is based on a straightforward summary of Trakt's main features and services, aimed at a general audience to ensure clear understanding.
How to Get a Trakt Refund: Step by Step
If you purchased through trakt.tv directly:
- Visit the Trakt support page at trakt.tv/support.
- Scroll down to the Contact Us section.
- Click on Email Us to open the email form.
- In the message body, clearly state your request for a refund.
- Emphasize that the subscription renewed without notice if applicable.
- Provide any relevant information such as your account email and subscription date.
- Submit the form and wait for their response.
If you purchased through Apple:
- Open the Settings app on your device.
- Tap on your Apple ID at the top of the screen.
- Select Subscriptions.
- Find and tap on your Trakt subscription.
- Tap on Report a Problem or Cancel Subscription.
- Choose Report a Problem, then select Request Refund.
- In the explanation, mention that your account was unused or that it was charged without your consent.
- Submit your request.
If you purchased through Google Play:
- Open the Google Play Store app.
- Tap on the Menu icon (three horizontal lines) in the top left corner.
- Select Subscriptions.
- Locate your Trakt subscription and tap on it.
- Tap on Refund or choose to Cancel Subscription.
- When prompted, explain that the charge was unexpected or that the service was not used.
- Submit your request.
If you purchased through Roku:
- Press the Home button on your remote.
- Select Streaming Channels.
- Go to My Channels and find Trakt.
- Highlight the channel and press the * button for options.
- Select Manage Subscription.
- Choose Cancel Subscription.
- Visit the Roku support website to initiate a refund support.roku.com.
- In your refund request, mention that the charge is unwanted or the subscription was not authorized.
Phone
The phone is not available.
Tips and Tricks for Getting a Trakt Refund
- Be Polite and Professional: Always start your request with a friendly tone; this can set a positive atmosphere for the conversation.
- Explain Your Situation: Clearly outline why you’re requesting a refund, using concise and specific details.
- Provide Evidence: Include screenshots or transaction records that support your claim to strengthen your case.
- Use Official Communication Channels: Reach out through their support email or contact form instead of social media to maintain a formal record.
- Emphasize Urgency: Politely express the urgency of your refund situation, especially if it involves financial hardship.
- Escalate When Necessary: If initial contact doesn’t yield results, ask to speak with a supervisor to escalate your request.
- Timing Matters: Send your refund request during business hours for a quicker response.
- Be Persistent: Follow up every few days if you don’t get a timely response, but maintain civility in your communications.
- Look for Patterns: Refer to any similar refund success stories you’ve read about and mention them as a benchmark.
- Leverage Community Influence: If your request is ignored, consider sharing your experience on forums, which can prompt a response from the company.
Why Do People Request Refunds from Trakt
- Subscription not used - Users realize they no longer need the service after subscribing.
- Technical issues - Frequent problems with the site or app functionality.
- Billing errors - Incorrect charges that don't match the agreed pricing.
- Change of mind - Users decide they no longer want the service.
- Lack of content - Limited shows or movies that do not meet user expectations.
- Service discontinuation - Users are unhappy due to features being removed or services being shut down.
- Inaccurate billing cycle - Confusion regarding the start or length of the billing periods.
- Account security issues - Concerns over unauthorized access or compromised accounts.
- Customer service experience - Poor support leading to dissatisfaction with the service.
Trakt Refund Script
Script
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Hello Trakt Team,
I hope this message finds you well. I recently noticed an accidental charge on my account that I did not intend to authorize. Unfortunately, this has left me quite dissatisfied with my experience.
I would greatly appreciate your assistance in processing a refund for this charge. Thank you for your attention to this matter, and I look forward to your prompt response.
Best regards,
Trakt Refund Policy
Trakt does not offer refunds for subscriptions once they are billed. If there are any issues with transactions or charges, users are encouraged to contact their support team for assistance.
The Easiest Way to Get a Trakt Refund
If you’re frustrated trying to get a refund from Trakt—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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