Overview
Tru Niagen is a health and wellness company that focuses on helping people boost their energy and support their overall health. They offer a unique supplement called Tru Niagen, which is designed to increase levels of NAD+, a vital compound in our bodies that helps with energy production, cell repair, and promoting longevity. Many people take it to feel more energetic, support their metabolism, and improve their overall well-being. The company is committed to quality, using only safe, effective ingredients, and they provide educational resources to help customers understand the benefits of NAD+ and how it can positively impact their health.
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The description is based on the information available on the Tru Niagen website, summarizing the main services and products the company offers in a straightforward manner.
How to Get a Tru Niagen Refund: Step by Step
If you purchased through truniagen.com:
- Visit the Tru Niagen Contact Page at truniagen.com/contact.
- Scroll down to the Contact Us form.
- In the Subject field, select Billing Inquiry.
- In the Message field, include the following:
- Your Account Email
- Your Order Number
- State clearly that you are requesting a refund and mention that the subscription renewed without notice.
- Emphasize that the account was unused since the last payment.
- Submit the form and wait for a response via email.
If you purchased through Apple:
- Open the Settings app on your iPhone or iPad.
- Tap on your Apple ID at the top of the screen.
- Select Subscriptions.
- Find and tap on Tru Niagen.
- Scroll down and tap Report a Problem.
- Select the issue related to subscription renewal and choose Request a Refund.
- In the justification, mention the renewal was unexpected and that the service was not utilized.
- Submit your request for a refund.
If you purchased through Google Play:
- Open the Google Play Store.
- Tap the Menu icon (three horizontal lines) in the upper left corner.
- Select Account, then tap Purchase History.
- Find the Tru Niagen subscription and tap on it.
- Tap Report a Problem.
- Select Request a Refund from the available options.
- When prompted, mention that the subscription renewed without prior notification and that the account hasn't had any activity.
- Submit the report for processing.
If you purchased through PayPal:
- Log in to your PayPal account.
- Click on Activity at the top of the page.
- Locate the transaction for Tru Niagen.
- Click on the transaction, then select Refund this payment.
- Describe your issue, highlighting that the subscription was renewed without proper notice.
- Submit your refund request to PayPal for processing.
If you purchased through Amazon:
- Log in to your Amazon account.
- Go to Your Orders.
- Locate the Tru Niagen product in your order history.
- Click on Return or Replace Items.
- Choose Item defective or not as described as the reason.
- In the comments, state that the subscription was renewed without consent and the account has not been used.
- Submit the return request and wait for confirmation.
Tips and Tricks for Getting a Tru Niagen Refund
- Document Everything: Maintain records of all communications including emails, chat logs, and receipts.
- Contact Customer Service Promptly: Reach out within a few days of purchase to express your intent to get a refund.
- Be Polite but Firm: Start the conversation kindly but assert your rights clearly.
- Use Specific Language: Mention any dissatisfaction with the product or service explicitly; detail your reasons for seeking a refund.
- Leverage Social Media: If customer service is unresponsive, consider posting on their social media accounts to gain visibility.
- Know the Escalation Path: If initial contact fails, request to speak with a manager or higher authority.
- Timing is Key: Use strategically chosen times (e.g., right after a promotional campaign) when customer service might be more accommodating.
- Highlight Alternative Options: Mention you might leave negative reviews if your request is ignored; many companies act faster to prevent bad publicity.
- Be Persistent: Follow up regularly if you don't hear back; persistence can sometimes lead to a faster resolution.
- Attribute Emotional Impact: Share how the product affected you personally; sometimes, an emotional appeal can sway customer service.
Why Do People Request Refunds from Tru Niagen
- Unsatisfactory results after using the product for the recommended duration.
- Side effects that were not anticipated or disclosed.
- Difficulty with dosage or form of the supplement (pills, powder, etc.).
- Price concerns leading to second thoughts about the investment.
- Comparative effectiveness with other similar products.
- Change in health status that makes continuing the supplement inappropriate.
- Issues with shipping or delivery delays affecting access to the product.
- Ingredient incompatibility with dietary restrictions or allergies.
- Customer service experiences that were not satisfactory.
- Subscription management challenges leading to unwanted charges.
Tru Niagen Refund Script
Script
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Dear Tru Niagen Customer Support,
I hope this message finds you well. I am writing to address a billing issue related to my recent purchase. Unfortunately, I noticed an accidental charge on my account that I did not intend to authorize. I would like to kindly request a refund for this charge, as I am dissatisfied with the unexpected transaction.
I appreciate your assistance in resolving this matter promptly and look forward to your positive response.
Thank you for your understanding.
Best regards,
Tru Niagen Refund Policy
Tru Niagen offers a 30-day money-back guarantee on all purchases. If customers are not satisfied with the product, they can return it within 30 days of purchase for a full refund, excluding shipping costs.
The Easiest Way to Get a Tru Niagen Refund
If you’re frustrated trying to get a refund from Tru Niagen—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
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