Overview
True Skate is a super cool skateboarding app that lets you hit the virtual pavement without needing a board. You can practice your tricks in awesome skateparks that look and feel real, all from your phone. It’s perfect for both beginners who want to learn skateboarding basics and pros looking to perfect their skills. The app offers fun challenges and lets you compete with friends, so you can show off your best moves. Plus, there are tons of updates with new parks and features, so there’s always something fresh to try out!
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The description is based on the basic functions and offerings of True Skate, simplified for easy understanding, and focuses on the user experience.
How to Get a True Skate Refund: Step by Step
If you purchased through Apple:
- Open the Settings app on your device.
- Tap your Apple ID name at the top.
- Select Subscriptions.
- Find and tap on True Skate.
- Look for the option that says Cancel Subscription and select it.
- To request a refund, go to reportaproblem.apple.com.
- Sign in with your Apple ID, then find the True Skate subscription.
- Select Report a Problem and choose the most relevant issue.
- In the description, mention that the subscription renewed without notice or that the account was not used.
- Submit your request and wait for a response.
If you purchased through Google Play:
- Open the Google Play Store app.
- Tap your Profile Icon in the top right corner.
- Select Payments & subscriptions.
- Choose Subscriptions.
- Find and select True Skate.
- Tap on Cancel Subscription.
- After cancellation, visit the Google Play Refund Request page at play.google.com/refund.
- Sign in with your Google account.
- Select the True Skate subscription for refund.
- In your request, mention that the account was unused or that you face issues with the service.
- Submit your request and check your email for updates.
If you purchased through Roku:
- On your Roku device, press the Home button.
- Scroll down and select Streaming Channels.
- Select My Channels and locate True Skate.
- Press the * button on your remote to bring up the options.
- Select Manage Subscription.
- Choose Cancel Subscription.
- Visit the Roku Support page at roku.com/support.
- Navigate to the Refund Request section.
- Complete the required form; in the description, write that the subscription renewed without notification.
- Submit the form and monitor your email for a response.
If you purchased through the True Skate website:
- Go to trueskate.com and log in to your account.
- Navigate to the Account Settings.
- Find the Billing Information section.
- Locate the Subscription Details and choose to Cancel Subscription.
- Visit the Contact Us page on the True Skate website.
- Select the option to send an email or submit a support ticket.
- In your message, mention that the recurring charge was unexpected or the service was not utilized.
- Submit your request and await their response.
Phone
The phone is not available.
Tips and Tricks for Getting a True Skate Refund
- Provide clear details: When contacting support, include your order number, purchase date, and transaction details to streamline the process.
- Be polite but firm: Use a respectful tone, but assertively state your case to increase your chances of a favorable response.
- Document everything: Keep records of all communications, including dates, times, and names of the representatives you speak with.
- Use social media: Reach out via Twitter or Facebook to publicly express your issue; companies often respond faster to public complaints.
- Follow up regularly: If you don’t hear back, send follow-up emails or messages, as persistence can demonstrate seriousness.
- Leverage community support: Post your issue on forums to gather advice or similar experiences, and use that information to bolster your argument.
- Choose the right timing: Contact them shortly after the purchase or during less busy hours to increase the likelihood of a thorough response.
- Escalate if necessary: If initial attempts fail, request to speak to a manager or higher-level support for unresolved issues.
- Mention consumer rights: Referencing consumer protection laws or policies may pressure them to fulfill your request.
- Offer a specific resolution: Clearly state what you want—whether it’s a refund or a replacement—to avoid confusion and expedite the process.
Why Do People Request Refunds from True Skate
- Technical issues with the app, such as crashing or not loading properly.
- Incorrect purchases made by accident or misunderstanding of the product.
- Poor user experience due to functionality not meeting expectations.
- Subscription cancellations where users are still charged after canceling.
- Incompatibility with personal devices or operating systems.
- Negative feedback regarding app updates that changed gameplay.
- Loss of purchased content due to account issues.
- Unfulfilled promised features that were marketed before purchase.
True Skate Refund Script
Script
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Dear True Skate Support,
I hope this message finds you well. I am writing to bring to your attention a billing issue I encountered with my recent subscription. I noticed an accidental charge on my account that I did not authorize, and I am quite dissatisfied with this unexpected expense.
I kindly request a refund for this charge. I appreciate your understanding and look forward to resolving this matter promptly.
Thank you for your assistance.
Best regards,
True Skate Refund Policy
True Skate offers a refund policy that allows customers to request a refund within 14 days of purchase, provided the product is unused and in its original packaging. Customers must contact their support team to initiate the refund process.
The Easiest Way to Get a True Skate Refund
If you’re frustrated trying to get a refund from True Skate—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
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