Overview
Trust & Will is a simple and user-friendly online service that helps people create important legal documents for managing their assets and planning for the future. They offer services like creating a will, setting up a trust, and even managing guardianship for children. Everything can be done online, making it easy to secure your wishes without needing to meet with a lawyer in person. Plus, it’s affordable and designed to give you peace of mind knowing that your loved ones will be taken care of according to your wishes.
Difficulty
12345678910
Easy Medium Very Hard
The description is based on a straightforward interpretation of Trust & Will’s services, focusing on making it relatable and easy to understand for consumers.
How to Get a Trust & Will Refund: Step by Step
If you purchased through Trust & Will directly:
- Go to the Trust & Will website and log into your account.
- Navigate to the "Account" section found in the top-right corner.
- Select "Billing History" from the options provided.
- Locate the transaction that you wish to refund.
- Click on the "Request Refund" button next to the charge.
- Fill out the requested information in the refund form:
- Mention that you didn't receive clear notification of renewal.
- Emphasize that the account has not been actively used.
- Submit the refund request.
- Check your email for confirmation regarding the submission of your refund request.
If you purchased through Apple:
- Open the Settings app on your device.
- Tap on your Apple ID at the top of the menu.
- Select "Subscriptions".
- Find and select your Trust & Will subscription.
- Tap "Cancel Subscription" (if required to process refund).
- Visit reportaproblem.apple.com in your web browser.
- Sign in with your Apple ID.
- Locate your subscription purchase under "Purchase History".
- Click on "Report a Problem" next to the charge.
- Select "I want to request a refund" from the dropdown menu.
- In the description, state that the subscription renewed without prior notice.
If you purchased through Google Play:
- Open the Google Play Store app on your device.
- Tap on the three horizontal lines on the top-left corner.
- Select "Subscriptions".
- Find your Trust & Will subscription.
- Tap "Cancel Subscription" if required to initiate the refund request.
- After cancellation, go to play.google.com/store/account in your web browser.
- Click on "Order History".
- Locate the Trust & Will subscription charge.
- Select "Report a Problem" and choose "I want a refund".
- Mention that the account was not used or was canceled in your message.
If you purchased through Roku:
- Go to my.roku.com in your web browser.
- Sign in to your Roku account.
- Select "Manage Account".
- Navigate to "Subscriptions" section.
- Find your Trust & Will subscription.
- Click on "Unsubscribe" to cancel if needed.
- Visit support.roku.com for refund inquiries.
- Use the contact page to send your refund request:
- State that your subscription renewed unexpectedly.
- Mention that you did not use the service.
- Submit your message and wait for a response.
Tips and Tricks for Getting a Trust & Will Refund
- Contact Customer Support Early: Reach out soon after your purchase to express your intention to seek a refund.
- Be Polite Yet Firm: Use a respectful tone while clearly stating your request for a refund.
- Use Specific Language: Clearly mention the reason for the refund request to avoid ambiguity.
- Email Over Phone: Many users find that submitting requests via email leads to quicker responses.
- Escalate When Necessary: If you don’t receive a timely response, follow up or ask to speak to a supervisor.
- Utilize Social Media: Some users had success by publicly addressing their issues on platforms like Twitter and Facebook.
- Document Everything: Keep a record of all communications, including dates and names.
- Timing Matters: Request refunds shortly after the transaction to increase chances of approval.
- Offer to Send Additional Information: Sometimes, providing more details can expedite the process.
- Be Persistent: Follow up regularly if you don’t hear back within a reasonable timeframe.
- Check for Time Limits: Be aware of any specific time frames within which you must request a refund.
- Leverage Reviews: If your initial attempts fail, mention other users’ successful experiences to bolster your case.
- Seek Third-Party Help: If all else fails, consider asking consumer protection groups for assistance.
- Reiterate Your Value as a Customer: Remind them of your loyalty or past interactions to strengthen your position.
- Stay Calm: Keeping your emotions in check can lead to a more favorable outcome.
Why Do People Request Refunds from Trust & Will
- Change of mind about the need for estate planning services.
- Found a better price or more comprehensive service elsewhere.
- Technical issues while using the website or app.
- Difficulty understanding the services offered and how they apply to their situation.
- Inaccurate information provided during the sign-up process.
- Personal circumstances changed, making the service unnecessary.
- Unresolved concerns about data privacy and security.
- Delay in receiving needed documents.
- Poor customer service experience leading to dissatisfaction.
Trust & Will Refund Script
Script
Copy
Dear Trust & Will Team,
I hope this message finds you well. I recently noticed an unintended charge on my account related to my subscription, which I did not authorize. I believe this may be an error or a billing issue that needs to be resolved.
I appreciate the services your platform offers; however, due to this oversight, I would kindly like to request a refund for the amount charged in error. Please let me know what information you need from my end to process this request.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
Trust & Will Refund Policy
Trust & Will offers a 30-day satisfaction guarantee for its services. If customers are not satisfied or change their minds within this period, they can request a full refund.
The Easiest Way to Get a Trust & Will Refund
If you’re frustrated trying to get a refund from Trust & Will—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback’s team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may vary depending on specific circumstances.
Chargeback is not affiliated with, endorsed by, or sponsored by any of the companies, brands, or services mentioned on this site. All trademarks, service marks, and logos are the property of their respective owners and are used here solely for identification and informational purposes, consistent with principles of fair use.
Use of our site and tools does not create a professional or client relationship and does not guarantee any particular result. We encourage users to do their own research and consult with qualified professionals when making decisions.
.svg)
.svg)
.svg)
.svg)
.png)
