Overview
Twelve Month is a cozy community space in Burlingame that offers a range of services to help you connect and create. They provide a cool spot for people to work, meet, and hang out, whether you need a quiet desk or a comfortable lounge area. They also host fun events and workshops, from yoga classes to art sessions, making it a great place to learn something new and meet like-minded folks. Plus, they have a nice little café where you can grab a drink or a snack while you work or relax. It’s all about building connections and making life a bit more enjoyable!
Difficulty
12345678910
Easy Medium Very Hard
The description is based on the services and atmosphere of Twelve Month as presented on their website, focusing on accessibility and community appeal.
How to Get a Twelve Month Refund: Step by Step
If you purchased through the Twelve Month website:
- Visit twelvemonthburlingame.com/contact.
- Fill out the contact form with your details.
- In the message section, specify that you are requesting a refund for your membership.
- Mention that you were unaware of any recurring charges or that the service was not used during the duration of the billing cycle.
- Include your membership ID or payment information to help with processing.
- Submit the form and wait for a confirmation email regarding your request.
If you purchased through Apple:
- Open the Settings app on your device.
- Tap on your Apple ID at the top of the screen.
- Select Subscriptions.
- Find and tap on the Twelve Month membership.
- Scroll down and select Report a Problem.
- Choose Request a Refund and follow the prompts.
- State that the subscription auto-renewed without notification or that you have not utilized the membership.
If you purchased through Google Play:
- Open the Google Play Store app.
- Tap on the Menu (three horizontal lines) in the top-left corner.
- Select Subscriptions.
- Find the Twelve Month subscription and tap on it.
- Select Refund. This will take you to the Play Store's Help page.
- Select Request a Refund and fill out the form.
- Emphasize that you did not authorize the charge or that you didn’t use the service.
If you purchased through PayPal:
- Log in to your PayPal account.
- Go to the Activity tab.
- Locate the transaction for the Twelve Month service.
- Click on the transaction details.
- Select Report a Problem.
- Choose Request a Refund.
- Mention that the charge was unexpected or that you’ve found the service unsatisfactory.
If you purchased using a Credit Card:
- Contact your credit card issuer via their customer service number.
- Ask to dispute the charge for the Twelve Month service.
- Be ready to provide details like the date of charge, transaction amount, and any relevant information.
- State that you were not informed of automatic renewals or that you didn’t receive the service you expected.
- Follow their instructions to complete the dispute process.
Phone
The phone is not available.
Tips and Tricks for Getting a Twelve Month Refund
- Be Polite and Patient: Start with a friendly tone and avoid aggressive language to keep communication smooth.
- Email Documentation: Use email to provide a paper trail for your request, ensuring all correspondence is documented.
- Clearly State Your Case: Outline your reasons for the refund clearly and concisely without emotional language.
- Use Their Name: Personalize your request by using the name of the customer service representative if you have it.
- Escalate When Necessary: If initial contact fails, politely ask to speak to a supervisor or manager.
- Timing Is Key: Reach out during off-peak hours for a better chance of getting through quickly.
- Leverage Social Media: If you're not getting anywhere, post your issue on social media to catch their attention.
- Offer to Compromise: If a full refund isn’t possible, suggest store credit or smaller refunds as options.
- Follow Up: If you don’t receive a timely response, follow up to show persistence and seriousness.
- Stay Away from Template Replies: Tailor your communication to reflect your unique situation for a better response chance.
- Research Success Stories: Look for specific phrases or strategies that have worked for others and adapt them to your situation.
Why Do People Request Refunds from Twelve Month
- Incorrect item received - Customers receive a product that differs from what they ordered.
- Defective product - Items arrive damaged or not functioning properly.
- Service dissatisfaction - Customers are unhappy with the quality of service provided.
- Subscription issues - Problems related to subscription cancellations or billing errors.
- Late delivery - Products do not arrive within the promised timeframe.
- Changed mind - Customers decide they no longer want the item after purchase.
- Misleading product description - Products do not match the description provided online.
- Allergy concerns - Customers experience allergic reactions to ingredients or materials used.
- Billing errors - Charges are incorrect or unauthorized transactions appear on the account.
- Unresponsive customer support - Difficulty in obtaining help or resolution from customer service.
Twelve Month Refund Script
Script
Copy
Dear Twelve Month Team,
I hope this message finds you well. I am writing to bring attention to an unexpected charge on my account related to my recent billing cycle. Unfortunately, I did not authorize this charge and would like to request a refund for the amount.
I appreciate your prompt attention to this matter and look forward to resolving it soon. Thank you for your assistance.
Best regards,
Twelve Month Refund Policy
Twelve Month's refund policy allows for refunds on certain items within 14 days of purchase, provided they are unused and in their original packaging. For specific details or exceptions, customers are encouraged to contact customer service directly.
The Easiest Way to Get a Twelve Month Refund
If you’re frustrated trying to get a refund from Twelve Month—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback’s team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may vary depending on specific circumstances.
Chargeback is not affiliated with, endorsed by, or sponsored by any of the companies, brands, or services mentioned on this site. All trademarks, service marks, and logos are the property of their respective owners and are used here solely for identification and informational purposes, consistent with principles of fair use.
Use of our site and tools does not create a professional or client relationship and does not guarantee any particular result. We encourage users to do their own research and consult with qualified professionals when making decisions.
.svg)
.svg)
.svg)
.svg)
.png)
