Overview
Twelve Stones Building Company specializes in helping homeowners turn their dream spaces into reality. They offer a range of services like home renovations, custom builds, and outdoor projects. Whether you're looking to update your kitchen, add a new room, or create a beautiful deck, their team works with you to make your vision come to life. They focus on quality craftsmanship and friendly service, making the whole process smooth and enjoyable for homeowners.
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The description is based on a straightforward summary of the company's services, aimed at making it easy for anyone to understand what Twelve Stones Building Company does without using complicated language.
How to Get a Twelve Stones Building Company Refund: Step by Step
If you purchased through Twelve Stones Building Company directly:
- Visit twelvestonesbuildingcompany.com.
- Scroll to the bottom of the homepage and find the Contact Us link.
- Click on Contact Us to open the contact form.
- Fill in your details, including your name, email, and membership ID if applicable.
- In the message box, clearly state, "I would like to request a refund for my membership due to [reason, e.g., automatic renewal or account inactivity]."
- Submit the form and wait for a confirmation email regarding your request.
- Follow up via email if you do not receive a response within 7 business days, reiterating your request and including your original submission details.
If you purchased through a general billing provider (credit card):
- Log in to your bank or credit card provider's online portal.
- Navigate to the Transactions or Account Activity section.
- Locate the charge from Twelve Stones Building Company.
- Select the transaction and look for a Dispute or Report a Problem option.
- Provide details about the charge and state, "This charge was unauthorized as it was a renewal without proper notification. I request a refund."
- Submit your dispute and follow any additional instructions provided by your bank.
If you purchased through an app or online service (e.g., mobile payment options):
- Open the app or online service used for the purchase.
- Go to your Account Settings or Subscription area.
- Find the section for Billing History or Purchases.
- Select the transaction related to Twelve Stones Building Company.
- Look for an option that says Request Refund or Report Issue.
- State your reason as, "I did not intend to renew as my account has been inactive."
- Submit the refund request and store any confirmation emails or numbers provided.
Phone
The phone is not available.
Email
The email is not available.
Tips and Tricks for Getting a Twelve Stones Building Company Refund
- Document Everything: Keep a detailed record of all communications, including dates, times, and names of representatives.
- Be Polite, But Firm: Use courteous language while being assertive about your rights to a refund.
- Escalate Strategically: If you don’t get a response, ask to speak with a supervisor or higher-level manager.
- Use Specific Examples: Reference specific work that did not meet your expectations to bolster your case.
- Highlight Urgency: Mention any negative impacts the situation is causing you to apply pressure.
- Leverage Public Channels: Consider posting on social media or consumer complaint platforms for quicker responses.
- Claim Refund in Writing: Send a formal letter via certified mail as a record of your request.
- Timing is Key: Reach out early in the week when customer service might be less busy.
- Follow Up Regularly: Stay persistent with follow-up calls or emails every few days.
- Use Buzzwords: Incorporate terms like "consumer rights," "breach of contract," or "refund request" to target their attention.
- Offer to Settle: Propose a settlement amount if a full refund seems unlikely; it may prompt a response.
- Know Customer Protection Laws: Reference any relevant laws in your region that protect consumers in your communications.
- Seek Mediation: If all else fails, suggest mediation to resolve the dispute amicably.
- Stay Calm and Collected: Avoid emotional reactions; keep your discussions professional to avoid being dismissed.
Why Do People Request Refunds from Twelve Stones Building Company
- Work not completed as per contract agreements.
- Substandard quality of materials used in construction.
- Delays in project completion beyond agreed timelines.
- Poor communication during the project execution.
- Overcharging compared to the original estimate.
- Failure to adhere to building codes and regulations.
- Damage to property during construction.
- Inadequate customer support after project completion.
- Misrepresentation of services or materials.
- Unresolved disputes or complaints regarding workmanship.
Twelve Stones Building Company Refund Script
Script
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Dear Twelve Stones Building Company Team,
I hope this message finds you well. I am writing to address a billing issue I encountered recently. Upon reviewing my account, I noticed an accidental charge that does not align with the services I received.
I would greatly appreciate it if you could process a refund for this charge at your earliest convenience. Thank you for your attention to this matter, and I look forward to your prompt response.
Best regards,
[Your Name]
Twelve Stones Building Company Refund Policy
Twelve Stones Building Company does not offer refunds for any services rendered once the project has commenced. Clients are encouraged to review all agreements and specifications thoroughly prior to acceptance, as deposits are non-refundable.
The Easiest Way to Get a Twelve Stones Building Company Refund
If you’re frustrated trying to get a refund from Twelve Stones Building Company—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
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