Overview
Untapped Cities is a cool website that explores hidden gems and lesser-known spots in cities, mostly focusing on New York City. They offer unique tours and experiences that let people discover amazing places that you might not find in typical tourist guides. You can also find interesting articles and insights about urban history, art, and architecture, which help you see the city in a new light. Whether you're a local or just visiting, they help you uncover the secrets of the city!
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The description is based on a straightforward summary of the services offered by Untapped Cities, focusing on their tours and insights into urban exploration.
How to Get a Untapped Cities Refund: Step by Step
If you purchased through UntappedCities.com directly:
- Visit untappedcities.com and log in to your account.
- Click on your profile icon in the top right corner and select Account Settings.
- Scroll down to the Membership section.
- Find the option for Request a Refund and click on it.
- Fill out the refund request form:
- In the Reason for Refund field, mention that the subscription was renewed without prior notice.
- State that the account has been unused during the billing cycle.
- Include any relevant transaction details or dates.
- Submit the form and wait for a confirmation email.
If you purchased through Apple:
- Open the Settings app on your iPhone or iPad.
- Tap on your Apple ID at the top of the screen.
- Select Subscriptions.
- Locate your Untapped Cities subscription and tap on it.
- Tap Report a Problem.
- Choose Request a Refund.
- In the message box, state that the subscription renewed without notice and that the service was unused.
- Submit your request and check your email for updates.
If you purchased through Google Play:
- Open the Google Play Store app.
- Tap the Profile icon in the top right corner.
- Select Payments & Subscriptions.
- Tap on Subscriptions and find Untapped Cities.
- Tap Cancel Subscription (if applicable), then follow the prompts for a refund).
- In the refund request section, explain that the subscription renewed without notice and emphasize the account was unused.
- Submit the request and monitor for further communication.
If you purchased through PayPal:
- Log in to your PayPal account.
- Go to the Activity section and locate the Untapped Cities transaction.
- Click on Details next to the transaction.
- Select Report a Problem.
- Choose Request a Refund.
- In your message, mention that the subscription renewed without notice and that you have not used the account.
- Submit your request and check for any updates.
Phone
The phone is not available.
Tips and Tricks for Getting a Untapped Cities Refund
- Document Everything: Keep all receipts, confirmation emails, and any communication.
- Be Polite but Firm: Use courteous language but clearly state your request for a refund.
- Use the Right Channel: Reach out via their official contact form or customer service email, as this may have a higher success rate than social media.
- Escalate Wisely: If initial attempts fail, ask to speak to a supervisor or a higher-level customer service representative.
- Timing is Key: Contact them early in the week and preferably not during peak hours for faster responses.
- Leverage Social Media: If you're having trouble via email, try posting your issue publicly on platforms like Twitter; businesses often respond faster under public scrutiny.
- Be Persistent: Follow up regularly if you don’t hear back, but space out your communications to avoid coming off as aggressive.
- Share your Experience: If you have had a negative experience, consider posting about it on community forums to gather insights or support from others.
- State a Reason: Provide a clear and legitimate reason for your refund request, like a service issue or product dissatisfaction.
- Offer a Compromise: If applicable, suggest alternatives like a partial refund or credit towards future service instead of a complete refund.
Why Do People Request Refunds from Untapped Cities
- Service not delivered as promised
- Tour cancellation
- Poor customer service experience
- Incorrect booking details
- Event rescheduling
- Local health and safety issues
- Inability to attend due to personal circumstances
- Discrepancy in advertised vs. actual experience
- Accessibility issues
- Unforeseen weather conditions
Untapped Cities Refund Script
Script
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Dear Untapped Cities Team,
I hope this message finds you well. I am reaching out regarding a recent billing issue I encountered with my account. I accidentally incurred an additional charge that I did not intend to authorize. I believe this was a mistake, and it has left me quite dissatisfied with my experience.
I kindly request a refund for this charge at your earliest convenience. Thank you for your attention to this matter; I appreciate your assistance.
Best regards,
[Your Name]
Untapped Cities Refund Policy
Untapped Cities offers refunds for tickets purchased for tours or events up to 48 hours before the scheduled start time. Cancellations made less than 48 hours in advance will not receive a refund.
The Easiest Way to Get a Untapped Cities Refund
If you’re frustrated trying to get a refund from Untapped Cities—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
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