Overview
Viral Launch is a platform that helps people selling products on Amazon. Imagine you want to start your own online store but don’t know where to begin or how to get noticed. That's where Viral Launch comes in! They offer a bunch of tools to help you find the right products to sell, figure out how much money you could make, and even see how your competition is doing. They also help with marketing your products so more customers can find them. Basically, they make it easier for anyone to succeed on Amazon by giving them the right tools and support along the way.
Difficulty
12345678910
Easy Medium Very Hard
The description is based on a straightforward understanding of Viral Launch's services without using technical jargon, focusing on relatability and clarity for consumers.
How to Get a Viral Launch Refund: Step by Step
If you purchased through Viral Launch directly on their website:
- Go to the Viral Launch website and log into your account.
- Navigate to the Help Center which is located at the bottom of the page.
- In the Help Center, click on Contact Us or Submit a Request.
- Fill in the contact form with the following information:
- Subject: Request for Refund
- Specify the membership or subscription type you're seeking a refund for.
- Explain succinctly: "I am requesting a refund for my subscription that renewed without prior notice."
- Include account details, such as your email address and any relevant order ID.
- Submit the request and wait for a response from the support team.
If you purchased through Apple:
- Open the Settings app on your iOS device.
- Tap on your Apple ID at the top of the screen.
- Select Subscriptions.
- Find and tap on Viral Launch in the list of subscriptions.
- Scroll down and select Report a Problem.
- Choose Request a Refund, and in the description, mention: "The subscription has renewed without my awareness. I’d like my funds returned."
- Submit your request.
If you purchased through Google Play:
- Open the Google Play Store app on your Android device.
- Tap on the Menu (three horizontal lines) in the top left corner.
- Select Subscriptions.
- Locate and tap on Viral Launch.
- Tap on Cancel subscription if needed for the refund request.
- Select Report a problem and indicate in the description: "I did not intend to renew my subscription and would like a refund."
- Follow the prompts to submit your refund request.
If you purchased through PayPal:
- Log into your PayPal account.
- Click on Activity to find the payment made to Viral Launch.
- Select the relevant transaction, then click on Report a Problem.
- Select Refund and specify: "The account was not used, and I request a refund for this charge."
- Submit your claim.
If you purchased through a different platform or payment method:
- Determine the payment service you used for your purchase.
- Visit their official website and navigate to their customer support or transaction dispute area.
- Look for guidelines on how to file a dispute or request a refund for a recent charge.
- Follow the specific instructions to detail your refund reasons, e.g., "This subscription renewed without my consent."
- Complete the submission process, ensuring you provide all required information.
Phone
The phone is not available.
Tips and Tricks for Getting a Viral Launch Refund
- Be concise in your communication. Clearly state your request for a refund without unnecessary details.
- Use a polite but firm tone. A respectful approach can lead to better responses.
- Document everything. Keep records of all communication with Viral Launch, including dates and responses.
- Highlight issues you faced with the product or service. Use specific examples to support your case.
- Request a refund in the initial email. Avoid unnecessary back-and-forth by stating your desire upfront.
- Follow up regularly if you don’t receive a quick response. Persistence can pay off.
- Escalate your request if necessary. Ask to speak with a supervisor if you feel your issue isn’t being handled properly.
- Leverage timeframes. If you’re close to any deadlines in their policy, mention them to create urgency.
- Engage with community support on forums. Other users may have insights or contact details that could help.
- Use social media to express your concerns. Sometimes public visibility encourages faster resolution.
- Be ready to escalate to a dispute if all else fails. Mentioning the possibility of a chargeback can prompt quicker action.
- Share your experience afterward. Helping others can create a positive feedback loop in the community.
Why Do People Request Refunds from Viral Launch
- Lack of expected results: Users often feel that the tools did not deliver the promised outcomes for their product launches.
- Technical issues: Problems with the software or website functionality can lead to frustration and requests for refunds.
- Not user-friendly: Some users may find the interface difficult to navigate or understand.
- Better alternatives: Users may discover other platforms that offer more suitable features for their needs.
- Breach of service description: Users might believe that the service offered was not as described during the sales process.
- Cancelled plans: Changing business strategies or decisions can lead to requests for refunding subscription fees.
- Inadequate customer support: Users feeling unsupported or ignored may ask for a refund due to poor assistance.
- Misalignment with business goals: A realization that the tool doesn't align with their specific business objectives or tactics.
Viral Launch Refund Script
Script
Copy
Dear Viral Launch Team,
I hope this message finds you well. I am writing to address a recent billing issue that has come to my attention. I noticed an accidental charge on my account that I did not authorize, and I am quite disappointed as I have not utilized the service recently.
I kindly request a refund for this charge. I appreciate your prompt attention to this matter and look forward to resolving this issue swiftly.
Thank you for your understanding.
Best regards,
Viral Launch Refund Policy
Viral Launch offers a 30-day money-back guarantee for their subscription plans, allowing customers to request a refund within this period if they are not satisfied with the services. However, refunds are not available for certain items such as design services or pre-paid credits.
The Easiest Way to Get a Viral Launch Refund
If you’re frustrated trying to get a refund from Viral Launch—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback’s team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may vary depending on specific circumstances.
Chargeback is not affiliated with, endorsed by, or sponsored by any of the companies, brands, or services mentioned on this site. All trademarks, service marks, and logos are the property of their respective owners and are used here solely for identification and informational purposes, consistent with principles of fair use.
Use of our site and tools does not create a professional or client relationship and does not guarantee any particular result. We encourage users to do their own research and consult with qualified professionals when making decisions.
.svg)
.svg)
.svg)
.svg)
.png)
