Overview
Virtual VA is a helpful service that connects busy people with skilled virtual assistants. They can take care of a whole bunch of tasks like managing your emails, setting up appointments, handling customer service, and even doing research for you. It’s like having a personal helper who works remotely, giving you more time to focus on the things you love or need to get done. The best part? You can choose the level of help you need, whether it’s just a few hours a week or ongoing support.
Difficulty
12345678910
Easy Medium Very Hard
The description is based on the main offerings of Virtual VA, aiming to keep it simple and relatable for everyday consumers.
How to Get a Virtual VA Refund: Step by Step
If you purchased through the Virtual VA website:
- Visit the Virtual VA website at virtualva.org.
- Scroll down to the bottom of the page and click on the ‘Contact Us’ link.
- Choose the Email option to reach out to customer support.
- In your message, include:
- Your full name and email address associated with the account.
- The transaction ID or membership details.
- Mention that the subscription renewed without notice or that the account was unused.
- Request a refund explicitly and state the reason clearly.
- Submit your message and wait for a response, usually within 1-3 business days.
- Follow up if you do not hear back within a week.
If you purchased through PayPal:
- Log into your PayPal account.
- Navigate to the ‘Activity’ tab.
- Find the relevant transaction for the Virtual VA subscription.
- Click on the transaction and select ‘Report a Problem’ button.
- Choose ‘I want to dispute this transaction’ and then select ‘Refund’.
- In the notes section, emphasize that the subscription renewed without notice.
- Submit your dispute and monitor for updates from PayPal.
If you purchased through credit/debit card:
- Contact your card issuer by calling the number on the back of your card.
- Request to dispute the charge related to the Virtual VA subscription.
- Prepare information such as:
- The amount charged.
- The date of the charge.
- Your reason for dispute, stating that the subscription renewed without notice or the account was not used.
- Follow any additional instructions given by your card issuer to complete the dispute.
Phone
The phone is not available.
Tips and Tricks for Getting a Virtual VA Refund
- Document Everything: Keep a detailed record of all communications, including dates and times.
- Be Persistent: Follow up regularly if you don’t receive a response within a week.
- Use Formal Language: Write your refund request in a professional tone to increase your chances of serious consideration.
- Highlight Urgency: If applicable, mention any financial strain due to the delay in receiving the refund.
- Contact Support via Multiple Channels: Use email, chat, and phone to ensure your request is noticed.
- Escalate When Necessary: If initial attempts fail, ask to speak to a supervisor or manager.
- Timing Matters: Submit your request early in the week and during business hours for better visibility.
- Utilize Social Media: Post about your issues on their social media pages to get a quicker response.
- Be Ready with Evidence: Attach any relevant documentation, like receipts or screenshots, to strengthen your case.
- Leverage User Experiences: Mention tactics used by others that successfully secured their refunds.
Why Do People Request Refunds from Virtual VA
- Service not delivered as promised.
- Poor quality of work received.
- Unresponsive customer support.
- Change of business needs or priorities.
- Late delivery of services.
- Miscommunication regarding service details.
- Technical issues affecting service access.
- Pricing disputes or discrepancies.
- Personal circumstances leading to cancellation.
- Service not as described on the website.
Virtual VA Refund Script
Script
Copy
Dear Virtual VA Support,
I hope this message finds you well. I am writing to address a billing issue I encountered regarding an accidental charge on my account. I did not intend to authorize this transaction, and I am concerned about the impact it may have on my finances.
Given the circumstances, I kindly request a refund for the amount charged. I appreciate your attention to this matter and look forward to resolving it promptly.
Thank you for your assistance.
Best regards,
Virtual VA Refund Policy
Virtual VA has a clear refund policy which states that all subscription fees are non-refundable. However, they may consider refunds on a case-by-case basis for certain circumstances, provided that requests are made within a specified time frame. It's advisable to review their terms for detailed eligibility criteria.
The Easiest Way to Get a Virtual VA Refund
If you’re frustrated trying to get a refund from Virtual VA—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback’s team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may vary depending on specific circumstances.
Chargeback is not affiliated with, endorsed by, or sponsored by any of the companies, brands, or services mentioned on this site. All trademarks, service marks, and logos are the property of their respective owners and are used here solely for identification and informational purposes, consistent with principles of fair use.
Use of our site and tools does not create a professional or client relationship and does not guarantee any particular result. We encourage users to do their own research and consult with qualified professionals when making decisions.
.svg)
.svg)
.svg)
.svg)
.png)
