How to Get a Wantury Refund

If you purchased through Wantury.com:

1. Visit the Wantury website and log into your account.
   • Make sure you are logged in with the correct email and password associated with your membership.
2. Email Wantury customer support at support@wantury.com.
   • In the subject line, write: "Refund Request for Membership"
   • In the body of the email, include:
     • Your account details, including full name and email.
     • A brief statement about your request, e.g., "I would like to request a refund for my recent membership charge as I did not use the service this month."
     • Mention the date of the charge and the amount.
     • Use phrases like "The subscription renewed without notice" or "I was unaware of the renewal date." to strengthen your case.
3. Wait for a response from customer support.
   • Keep an eye on your email for any follow-up questions or confirmation from Wantury.
4. Follow any further instructions provided in the response.
   • If they require additional information or documentation, respond promptly to avoid delays.
5. If you don’t receive a response within 3-5 business days, follow up with another email.
   • Reference your initial email in your follow-up to emphasize urgency.

If you purchased through Apple:

1. Open the Settings app on your iPhone/iPad.
2. Tap your Apple ID at the top of the screen.
3. Tap "Subscriptions."
   • Select your Wantury subscription from the list.
4. Tap "Cancel Subscription" (if cancellation is required).
   • This is a necessary step before you can request a refund.
5. To initiate the refund, go to the Apple Support website.
   • Navigate to "Get Support" and click on "Billing & Subscriptions."
   • Click on "Request a refund" and follow the prompts.
6. When filling out the refund reason, choose "I didn’t make this purchase" or "The subscription was not used."
   • Emphasize that the subscription auto-renewed without your intent.
7. Submit your refund request and check your email for confirmation.

If you purchased through Google Play:

1. Open the Google Play Store app on your device.
2. Tap on the profile icon at the top right corner.
3. Select "Payments & Subscriptions."
4. Tap on "Subscriptions" and find your Wantury subscription.
5. Tap "Cancel Subscription" (if necessary).
   • This must be completed to proceed with the refund request.
6. To request a refund, navigate back to the Google Play Store.
   • Tap on "Order History" to find your Wantury transaction.
7. Locate the Wantury purchase and tap on "Report a problem."
   • Choose "I want to request a refund" from the options.
   • Use phrases like "I did not intend for this subscription to renew" to improve your chances.
8. Complete the submission by following the prompts and submit your request.

If you purchased through Roku:

1. Press the Home button on your Roku remote.
2. Select "Streaming Channels" and then "My Channels" to find Wantury.
3. Select the Wantury channel, then highlight the "Manage Subscription" option.
4. Choose "Cancel Subscription" to proceed (if necessary).
   • This is required to request a refund.
5. Go to the Roku Support website.
6. Find the "Account FAQ" section and select "Purchase issues."
7. Click on "Contact Us" for assistance.
   • Explain your situation, focusing on the points: "The renewal was unexpected" or "I haven't used the service in the past month."
8. Submit your request and wait for a response from Roku support regarding the refund.