Overview
Whole Brain Escape is a really fun place where you can participate in escape room adventures! They create themed rooms filled with puzzles and clues that you and your friends have to solve to ‘escape’ before the time runs out. It’s great for groups looking to have a good time, whether it’s with family, friends, or coworkers. They also offer team-building events and special games for birthdays or other occasions, making it the perfect spot for some interactive fun. If you enjoy challenges and teamwork, you’ll love what Whole Brain Escape has to offer!
Difficulty
12345678910
Easy Medium Very Hard
The description is based on the general features and services of Whole Brain Escape as mentioned on their website, focusing on accessibility to consumers.
How to Get a Whole Brain Escape Refund: Step by Step
If you purchased through WholeBrainEscape.com:
- Visit the Whole Brain Escape website at wholebrainescape.com.
- Scroll down to the bottom of the page and click on Contact Us.
- Choose your preferred means of contact, either Email or Phone.
- If using Email, write a message with the subject line Refund Request.
- In the message body, include:
- Your account details (name and email associated with the account).
- A request for a refund, specifying the reason (e.g., the subscription renewed without notice or the account was unused).
- Any relevant dates (e.g., date of last transaction).
- Send the email and wait for a response, keeping any reference number they provide for future correspondence.
- If calling, ask to speak to a customer service representative, and use similar key phrases:
- Mention that the subscription renewed without notice.
- State that the account has been inactive or unused.
- Follow any additional instructions given by the representative.
If you purchased through Apple:
- Open the Settings app on your iPhone or iPad.
- Tap on your Apple ID at the top of the screen.
- Select Subscriptions.
- Find and tap on the Whole Brain Escape subscription.
- Select Cancel Subscription if required.
- Go back to Subscriptions and tap on the subscription again.
- Tap on Report a Problem at the bottom of the screen.
- Choose Request a Refund and specify that the subscription renewed without notice or the account was unused.
- Submit your request and check your email for updates from Apple.
If you purchased through Google Play:
- Open the Google Play Store app on your device.
- Tap on the Menu icon (three horizontal lines) in the top-left corner.
- Select Subscriptions.
- Find and select your Whole Brain Escape subscription.
- Click on Manage, then select Cancel Subscription.
- Return to the Subscriptions section and tap on the subscription again.
- Look for Report a Problem or Request a Refund.
- Indicate that the subscription renewed without notice or the account was unused, then submit your request.
If you purchased through PayPal:
- Log in to your PayPal account at paypal.com.
- Go to your Activity page.
- Find the transaction for Whole Brain Escape and click on it.
- Select Report a Problem.
- Choose Refund and follow the prompts.
- In your explanation, mention that the subscription renewed without notice or that the account was unused.
- Submit the report and await feedback from PayPal.
Phone
The phone is not available.
Tips and Tricks for Getting a Whole Brain Escape Refund
- Document Everything: Keep a record of all communications and transactions to have clear evidence if needed.
- Initial Contact: Reach out via email first, stating your reason for the refund clearly and politely.
- Be Persistent: If you don’t get a response in a few days, follow up with another email or phone call.
- Use Empathetic Language: Express understanding of their busy schedule, which can make them more willing to help.
- Escalation: If initial contacts fail, ask to speak to a manager or higher authority within the company.
- Timing: Contact them right after a negative experience or service failure, as emotions are fresh and more compelling.
- Cite Policies: Reference any relevant refund policies you can find, but use them to frame your request rather than argue.
- Leverage Social Media: If you don't get a satisfactory response, post on their social media mentioning your issue; public visibility often prompts quicker action.
- Be Polite but Firm: Maintain a respectful tone, but clearly state what outcome you expect.
- Offer a Compromise: If a full refund seems unlikely, suggest store credit or a partial refund as a solution.
- Use Specific Examples: Share specific instances of service shortcomings that warrant a refund to strengthen your case.
Why Do People Request Refunds from Whole Brain Escape
- Poor experience during the escape room game.
- Incorrect booking or scheduling issues.
- Unresponsive staff or lack of assistance.
- Room was not as described or had issues.
- Time constraints preventing attendance.
- Group canceled last minute.
- Technical malfunctions during the game.
- Health issues affecting participation.
- Misunderstanding of rules leading to dissatisfaction.
- Unmet expectations based on reviews or advertising.
Whole Brain Escape Refund Script
Script
Copy
Dear Whole Brain Escape Team,
I hope this message finds you well. I am writing to address a billing issue I encountered regarding my recent transaction. It appears that I was accidentally charged twice for my booking, and this has caused some concern.
I would appreciate your assistance in processing a refund for the extra charge at your earliest convenience. Thank you for your attention to this matter, and I look forward to your prompt response.
Best regards,
[Your Name]
Whole Brain Escape Refund Policy
Whole Brain Escape offers a refund policy that allows customers to reschedule their booking if notified at least 24 hours in advance. However, no refunds are provided for cancellations made less than 24 hours before the scheduled time.
The Easiest Way to Get a Whole Brain Escape Refund
If you’re frustrated trying to get a refund from Whole Brain Escape—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback’s team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may vary depending on specific circumstances.
Chargeback is not affiliated with, endorsed by, or sponsored by any of the companies, brands, or services mentioned on this site. All trademarks, service marks, and logos are the property of their respective owners and are used here solely for identification and informational purposes, consistent with principles of fair use.
Use of our site and tools does not create a professional or client relationship and does not guarantee any particular result. We encourage users to do their own research and consult with qualified professionals when making decisions.
.svg)
.svg)
.svg)
.svg)
.png)
