Overview
Yelp is like a big online guide that helps you find all kinds of local businesses, like restaurants, shops, and services. You can read reviews from other people to see what they liked or didn’t like, which helps you make choices about where to go. Plus, you can search for places based on things you need, like ‘best pizza nearby’ or ‘top-rated hair salons.’ Yelp also lets you check out photos, get information on business hours, and sometimes even see menus, so you always know what to expect before you visit. It's a great tool for discovering new spots and planning your outings!
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The description is based on the general services offered by Yelp, focusing on a simple and friendly approach that anyone can understand.
How to Get a Yelp Refund: Step by Step
If you purchased through Yelp.ca:
- Go to the Yelp Support page: https://www.yelp.ca/support.
- Scroll to the bottom and click on the ‘Contact Us’ button.
- Select the category related to ‘Billing’ or ‘Payments’ from the options provided.
- Choose ‘Membership’ or ‘Subscription’ from the dropdown options.
- Click on ‘Request a Refund’ to start the process.
- Fill out the online form:
- Include details like your account information, the transaction date, and the amount charged.
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- Mention that the subscription renewed without prior notice.
- State that your account has been unused for the billing period.
- Highlight any issues with service or functionality, if applicable.
- Submit the form and wait for a confirmation email regarding your refund request.
- Follow up on the request if you don’t receive a response within 5 business days.
If you purchased through App Store:
- Open the Settings app on your device.
- Tap your Apple ID at the top of the screen.
- Select ‘Subscriptions’ from the options available.
- Find and tap on your Yelp subscription.
- Tap on ‘Cancel Subscription’ to stop future charges (if required).
- To request a refund, go to: https://reportaproblem.apple.com/.
- Sign in with your Apple ID.
- Locate the transaction for the Yelp subscription and click on ‘Report a Problem’ next to it.
- Choose ‘Issue with Purchase’ and then ‘Request Refund.’
- Emphasize that the subscription renewed automatically without your intent.
- Indicate that you have not used the service during that billing cycle.
- Submit your issue and wait for Apple’s response.
If you purchased through Google Play:
- Open the Google Play Store app on your device.
- Tap on the profile icon in the top right corner.
- Select ‘Payments & subscriptions’ from the menu.
- Tap on ‘Subscriptions’ to view your active subscriptions.
- Find your Yelp subscription and click on it.
- Tap on ‘Cancel Subscription’ (if needed for a refund request).
- Next, go to https://play.google.com/store/account.
- Locate the Transaction History section and find the upgrade purchase.
- Click on the transaction and fill out the refund request form.
- State that the subscription renewed unexpectedly.
- Explain that you've not utilized the service during the billing period.
- Submit your request for a refund.
If you purchased through PayPal:
- Log into your PayPal account.
- Go to the ‘Activity’ section to view your recent transactions.
- Find the payment made to Yelp and select it.
- Click on ‘Report a Problem’ in the transaction details.
- Choose ‘I Want a Refund’ as the reason.
- Fill out the refund request form.
- Indicate that you were charged without a renewal notice.
- Mention that you did not use the service for the last billing cycle.
- Submit your refund request and monitor your email for a response.
Phone
The phone is not available.
Tips and Tricks for Getting a Yelp Refund
- Be concise and clear in your initial message. State your reason for the refund and include any relevant details.
- Use a polite tone but be assertive about your request.
- Document everything – take screenshots of transactions, communications, and any discrepancies.
- Contact during off-peak hours, such as early mornings or late evenings, to avoid long wait times.
- Follow up if you don’t receive a response within a few days – persistence can pay off.
- Escalate the issue to a supervisor if your initial request is denied – don’t hesitate to ask for a higher authority.
- Leverage social media by posting your issue on platforms like Twitter or Facebook to draw attention to your case.
- Use the refund request form accessible on their site if available, as it may streamline the process.
- Be aware of timing – request refunds quickly after the transaction when evidence is fresh.
- Highlight any customer loyalty or past positive experiences to strengthen your case for a refund.
- Reference user experiences you found on forums where others successfully received a refund.
- Offer a solution that works for both parties, such as store credit instead of a cash refund if appropriate.
Why Do People Request Refunds from Yelp
- Account charged incorrectly due to billing errors.
- Unsatisfactory service received from Yelp.
- Change in business status leading to cancellation.
- Duplicate listings causing confusion and unnecessary charges.
- Failure to deliver promised features in advertising packages.
- Misrepresentation of services offered by Yelp.
- Technical issues preventing ad display or performance.
- Inability to access account or services for an extended period.
- Dispute over transaction or lack of consent for charges.
- Unrealistic expectations regarding ad results not met.
Yelp Refund Script
Script
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Hello,
I hope this message finds you well. I am writing to address a billing issue I encountered recently. I noticed an unexpected charge on my account that I do not believe was authorized or accurate. I would like to request a refund for this amount as I am not satisfied with the transaction.
Thank you for your prompt attention to this matter. I appreciate your assistance and look forward to resolving this issue soon.
Yelp Refund Policy
Yelp does not offer refunds for advertising services once they have been paid for and provided. Advertisers have the option to pause or stop their advertising campaigns at any time, but charges incurred before cancellation are non-refundable.
The Easiest Way to Get a Yelp Refund
If you’re frustrated trying to get a refund from Yelp—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
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